Locomotive Way, Pride Park, Derby, DE24 8PU , United Kingdom
#18 of 27 hotels in Derby
Guests' ChoiceBased on 2037 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.4
Facilities
8.0
Staff
8.4
Value for money
7.8
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 15, 2024
Kate
United KingdomNear Pride Park!! Fantastic breakfast. Comfortable room. Quirky lounge and bar.
Stayed in April 2024
Reviewed: April 8, 2024
Peter
AustraliaI didn’t like the low lighting in the reception area and lift.
It was relatively new so was generally well presented. The quality of food was very good although dinner order took a long time to come to the table.
Stayed in April 2024
Reviewed: April 8, 2024
Graham
United KingdomClean
Good night
Stayed in April 2024
Reviewed: April 7, 2024
Terry
United KingdomBeing woken up very early on a Sunday Morning by the Police banging on a neighbouring room Door to make an arrest (I was so comfortable I was hoping for a rare Lay in!) but this isn't the Hotels Fault.
Helpful and Cheerful Staff (rare these days) Clean Rooms. And We enjoyed our evening Meals.
Stayed in April 2024
Reviewed: April 2, 2024
Goodall
United KingdomElevator was broken down which made the clamber up to 3rd floor during the stay a little tiring. Staff were amazing about this though and waived usual fees to accommodate the inconveniences.
Wonderful last minute booking, very accommodating and great with the dog!
Stayed in April 2024
Reviewed: March 13, 2024
Victoria
United KingdomCost of breakfast was too high, so not booked.
Restaurant facilities were good.
Stayed in March 2024
Reviewed: March 4, 2024
Katherine
United KingdomThe rooms were adequate but I would have liked more storage space and the crinkly duvet was a little off putting.
The staff work hard to provide a welcoming atmosphere. The hotel has a lovely ambience, particularly in the evening. We were impressed with the choice of food at breakfast. This hotel is very convenient for a visit to Pride Park stadium.
Stayed in March 2024
Reviewed: March 3, 2024
Siobhan
IrelandLocation is essentially at an industrial estate but not too far out.
Nice rooms.
Stayed in February 2024
Reviewed: March 3, 2024
Sharon
United KingdomThe bathroom floor their was lots of grout missing out the foor stains on the chairs
More tea options and sugar or sweeners
Stayed in March 2024
Reviewed: February 28, 2024
David
United KingdomNothing ,though £18 for a breakfast a bit dear
Staff superb and so helpful
Stayed in February 2024
Reviewed: February 26, 2024
Enda
PortugalRoom tv not working and no uSB
Nice and clean
Stayed in February 2024
Reviewed: February 25, 2024
Claire
IrelandVery strong smell of drugs on one of the floors
Decor and the pool table was a big hit with the kids
Stayed in February 2024
Reviewed: February 19, 2024
Peter
United KingdomOne keycard persistently stopped working.
Location was great easy to get to by car or train. Breakfasts were good. Friends were also staying there which we were unaware of at the time of our booking.
Stayed in February 2024
Reviewed: February 19, 2024
Tamika
United KingdomGood value for money and a lovely breakfast, and a good old game of pool we're the highlight of my stay!
Stayed in January 2024
Reviewed: February 17, 2024
Clive
United KingdomBreakfast is full English or can have continental breakfast. Both are served buffet style.
The hotel is not far from Derby train station.
Stayed in February 2024
Reviewed: February 1, 2024
Andrea
United KingdomRoom look a little tired, still perfectly acceptable, breakfast was okay fair choice
The quirky lounge,the friendly staff
Stayed in January 2024
Reviewed: February 1, 2024
Hannah
United KingdomWhen there were any issues (such as a delay with check-in and not having something ordered off of the vegan menu) the staff ensured I was adequately compensated with small actions that show that the brand has integrity. I didn’t complain, they got ahead of that and it makes good sense
Stayed in January 2024
Reviewed: January 29, 2024
Kirsty
United KingdomThe pillows were very lumpy, the bed was very hard, a plug was hanging out of the wall with wires loose, and the tv wouldn't work. I assumed I'd booked a double but ended up with a twin room although that's not a deal breaker.
The location, ease of parking, staff, bar area, and breakfast were all great. You could control the temperature in the room which is helpful as a lot of hotels nowadays don't allow this. There is a small but adequate gym onsite also.
Stayed in January 2024
Reviewed: January 14, 2024
Christina
United KingdomChecking in time
The peace and quiet The helpful staff Great breakfast .
Stayed in January 2024
Reviewed: January 8, 2024
Jane
United KingdomHeating not working in room, we had to ring down for a heater. Found stuff behind the chair from a previous guest! The drinks and food was very expensive and sorry to say the evening meal and breakfast was not that great. Did not feel it was justified to pay an extra £5 for parking, as the car park was empty.
Friendly and helpful staff. Easy to get to. Nice décor.
Stayed in January 2024
Reviewed: January 8, 2024
Hilary
United KingdomStaff were super-friendly. Breakfast was great. Loved the sauna and the fact the reception is a bar! Will definitely stay here again next time I’m in Derby.
Stayed in January 2024
Reviewed: January 7, 2024
Vicky
United KingdomNot far from the train station, all staff we met were lovely and friendly. Clean room and comfy beds.
Stayed in January 2024
Reviewed: January 4, 2024
Viks1379
United KingdomModern, clean and good location for the railway
Stayed in December 2023
Reviewed: January 1, 2024
Rhianne
United KingdomThe room we got given had a large bleach stain on the floor. Heating didn’t work so was freezing they did provide a heater so wasn’t too bad.
Close to the centre, large car park! The bar is lovely
Stayed in January 2024
Frauenkirchen, Austria
Gura Râului, Romania
Orosháza, Hungary
Adenau, Germany
Brunico, Italy
Ee, Netherlands
Fumane, Italy
Milan, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content