A bigger shower cubicle.

Breakfast was a tasty omelette. Lovely views from the many windows of the sea.

Stayed in April 2024

No car parking but was easily resolved being so early in the season. Expect to pay for the public car park in high season

Very friendly welcome and smooth check in. Perfect location. Amazing breakfast

Stayed in April 2024

Best hotel sea view in New Quay! Friendly staff and great breakfast

Stayed in April 2024

The food, the steak I ordered the first night was too tough to eat, didn’t offer a replacement or refund, just offered a free drink or breakfast, neither of which I wanted. The steak was on an offer but it should have been eatable . My bill was also messed up and had to ask twice to get it sorted. We eat elsewhere the next 2 days

The room and location

Stayed in April 2024

Hair down the plug hole

Room , view & friendly staff

Stayed in March 2024

There was 2 men staying in the room above ours and on the Friday and Saturday night they were extremely loud, shouting and jumping up and down on the floor. This was after 11pm and went on for hours. Left early Sunday morning due to lack of sleep.

We have stayed here a number of times and the hotel is fantastic. Great room and view. Evening meals were lovely. Very friendly and helpful staff.

Stayed in March 2024

Chips need cooking for longer although hotel was busy.

Hotel in perfect position on Harbour front. Breakfast very good. Room overlooking the Harbour superb.

Stayed in March 2024

Didn't like the stairs, and a lack of parking.

Food was very good, good choice of breakfast.

Stayed in March 2024

Room was well presented But shower was tiny And not a place to stop if you don’t want the room warm was cold condensation over the windows!

Lovely location great food /drink Dog friendly

Stayed in March 2024

Nothing

Excellent location! Lovely sea view room,

Stayed in March 2024

sea view

Stayed in February 2024

The experienced staff were absolutely fab very friendly and helpful.

The location is perfect . We had a sea view room which is lovely.

Stayed in February 2024

All perfect

The room was nicely decorated, clean and warm with a beautiful sea view. The pub food was delicious and good value.

Stayed in February 2024

Nothing

As soon as we arrived we had a really warm welcome from Stuart which is a lovely way to start a trip. The Hotel is situated in a gorgeous position on the sea front and a real bonus just popping downstairs for lovely food and drinks. Mandy was also lovely and friendly ..nothing was too much trouble for all your staff.. we look forward to a return trip soon

Stayed in January 2024

We had to get away quite quickly and did not have breakfast.

Stayed in January 2024

Woken up at 7.30 am by a delivery lorry, which was very noisy.

Great location!

Stayed in January 2024

Booking.com states that there is parking but this isn’t the case. It wasn’t an issue for us as there were no street parking restrictions whilst we were there but it might be a struggle in high season

The location was fabulous with everything on your doorstep

Stayed in January 2024

No cover for outside seating.

Clean, comfortable and superb location.

Stayed in December 2023

On entering the hotel, you check-in by the bar, which, when busy, is a nightmare as you are standing there with your luggage and the staff are more interested in serving the public first. Breakfast was disappointing!!! When asked about breakfast, we were not advised to reserve a table, came down for breakfast most of the tables were reserved, yet again as a resident you are not priority!!! Surely they should keep tables for the residents before having the public take all the tables. Food was left waiting on the hot plate while the staff were all making the coffee's & the breakfasts were luke warm & had dried out. Rock hard sausages, toast & bacon. Two of our breakfasts were sent back twice, due to freezing cold then was told you will have to wait due to the other orders, basically you are at the back of the queue 😡😡😡😡. If like us you do not agree with dogs in a bar when there is food avoid, so many dogs are allowed in the hotel, although they have a poster a dog free zone on the wall for one area,people with dogs just ignore it and sit there.

Location was superb, Room was clean, bed was comfortable, our room was the smallest given which was No1, not much space, but not a huge issue.

Stayed in January 2024

N/A

Lovely warm welcome from Colin and his team on arrival, room was lovely and clean with everything we needed. Bed was the most comfortable I’ve slept in for many years, a definite bonus!! Food in the restaurant was really good, both for evening meal and our breakfast. A really enjoyable overnight stay, will definitely look to stay again in the future.

Stayed in December 2023

Bathroom very small. Cobwebs hanging in the room .

Comfy bed plenty of tea and coffee and milk in your room. Very accommodating

Stayed in December 2023

Shower too small

Beautiful location. Spotlessly clean rooms. Great and friendly staff.

Stayed in December 2023

Not very warm in room - needs more radiators for size of room. Towel rail Keith falling off the wall. Old oil used in cooking I was poorly on two occasions once after our first evening meal of chicken burger and French fries snd after a cooked breakfast.

Lovely spacious sea view room

Stayed in December 2023

Ro. Could have been a little warmer

Staff were amazing

Stayed in December 2023