Marlow Road, Henley on Thames, RG9 2HT, United Kingdom
#4 of 7 hotels in Henley on Thames
Guests' ChoiceBased on 554 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.7
Facilities
8.7
Staff
8.9
Value for money
8.2
Free WiFi
8.3
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End of dialog contentReviewed: 28 March 2024
Carol
United KingdomDated decor and no hot water!
Beautiful location and excellent service
Stayed in March 2024
Reviewed: 25 March 2024
Richard
United KingdomOnly one room key, not card, which made it difficult when coming back independently from my wife from the gym. Problems with the key fob for exit /entry to the site Shower leaked Other minor issues with the room
Facilities were excellent. Comfortable bed. Beautiful setting
Stayed in March 2024
Reviewed: 25 March 2024
Karen
United KingdomIt wasn’t clear whether non members staying at the hotel could still use the restaurant so we ended up eating in town
The breakfast was fabulous and the hotel is set in a lovely location close to the town. The room whilst a little small was very comfortable and the bed was super.
Stayed in March 2024
Reviewed: 16 March 2024
Natalie
United KingdomThe members were very unfriendly and rude when using the swimming pool, references were made about yobs from Henley which made me feel very uncomfortable.
The staff were welcoming and service was very good
Stayed in March 2024
Reviewed: 13 March 2024
Marilyn
United KingdomNothing
Staff, situation, ambiance, comfort, food.
Stayed in March 2024
Reviewed: 6 March 2024
Adrian
United KingdomIt’s a little dated in places. There was no hot water but that was a one off issue.
The food is excellent. The staff are friendly. The location is superb. A nice room upgrade
Stayed in March 2024
Reviewed: 16 January 2024
Denise
United KingdomRoom was small for price but lovely view of river Bathroom cold & shower water didn't run away very quickly bit worrying Very comfortable bed
Lovely location Lovely breakfast Friendly staff
Stayed in December 2023
Reviewed: 11 January 2024
Colin
United KingdomOur room was very disappointing with dowdy decor and impractical bathroom. Who wants a disabled bathroom with no where to put sponge bags at a useful height or a full on waterfall shower. Did mention all this to the staff as we left.
Lots to like here - the location, the staff the generall ambience of the down stairs areas, the breakfast, the pool and sauna and plenty of parking. Easy to walk into Henley
Stayed in December 2023
Reviewed: 31 December 2023
Paul
United KingdomDress code for dinner is required which is fine but would’ve liked to have been warned ahead of time. Meant we couldn’t eat in the main restaurant. :(
Very good location and facilities
Stayed in December 2023
Reviewed: 25 December 2023
Mike
United KingdomMaybe some charging points in the bedroom
All staff were very pleasant and most helpful
Stayed in December 2023
Reviewed: 14 December 2023
Stephen
United KingdomNo bottled water in room
Beautiful view from room , with balcony looking over the grounds to the Thames. Even magnificent in the ghastly weather. Quality food. Full able service at breakfast. ( no do it yourself !) Peaceful and serene atmosphere, even though they had a function on in the ballroom one evening
Stayed in December 2023
Reviewed: 9 December 2023
Marc
United KingdomSome of the decor in the room was incongruous with the sense of elegance & style of the overall location
Lovely setting; beautifully & tastefully decorated for Christmas
Stayed in December 2023
Reviewed: 14 November 2023
Michael
United KingdomNo meals available on Sunday night in any part of the Club
Stayed in October 2023
Reviewed: 8 November 2023
Mary
United KingdomThe room is a bit dated and small. and could do with an update. Expensive for what it is.
The location is excellent and the views from window of room first class. The staff were very friendly and the service was top class especially at breakfast. The food at breakfast was superb and the waitress excellent.
Stayed in October 2023
Reviewed: 6 November 2023
David
United KingdomRoom was a little dated but still spacious and comfortable. Walk in shower very goo
Location excellent. Breakfast service first class
Stayed in November 2023
Reviewed: 3 November 2023
Carol
United KingdomHad to ask for housekeeping to clean bathroom again upon our arrival.
Location
Stayed in October 2023
Reviewed: 18 October 2023
Sharon
United KingdomNothing
It was really lovely and the staff couldn’t do enough for us 👍
Stayed in October 2023
Reviewed: 17 October 2023
Michael
United KingdomNo food available after 5.00pm on a Sunday in any part of the hotel - including room service. The Orangery meal was a great disappointment and as a result we did not eat any other evening meals in the hotel
Fantastic location, Quiet ambiance, friendly staff, excellent bar food and room service
Stayed in October 2023
Reviewed: 15 October 2023
Paul
United KingdomSmall bedroom.
Warm friendly staff, beautiful location, very comfortable lounge bar. Lounge bar and restaurant staff exceptional.
Stayed in October 2023
Reviewed: 13 October 2023
Amanda
United KingdomRoom and en-suite were small and felt cramped.
Fabulous location and beautiful outdoor seating area.
Stayed in October 2023
Reviewed: 12 October 2023
Samantha
United KingdomIt was quite noisy.
Beautiful setting.
Stayed in September 2023
Reviewed: 10 October 2023
Gary
United KingdomChef was "unwilling" to serve rum and raisin ice cream under ice cream selection as it was only available apparently with bread and butter pudding!
Nice location
Stayed in October 2023
Reviewed: 9 October 2023
Paul
United KingdomBathroom was a bit pokey
Service a bit slow, but otherwise lovely
Stayed in October 2023
Reviewed: 8 October 2023
Thomas
United KingdomThe King Double room was pokey for two people for a full week stay with very limited space for clothing storage and the small hanging wardrobe rail was at an unreachable height. There wasn't space for even one chair so the only way to enjoy the superb view was by perching on the bed or sitting on the very uncomfortable chairs on the spacious balcony when weather permitted. Over bath rain showers are impossible for people with limited mobility. We struggled to even get in and out of the deep bath for a soak
This is an Oasis of quality and polite manners in a stunning location and being a Members Club it is obviously well controlled. The strict Dress Code looks like a challenge but basically I fully agree with it, especially the ban on ripped/torn jeans. All this done with the the help of Bright and Cheerful staff who are very attentive. This extends to all the unseen staff such as an adventurous Chef, Gate and Grounds Security and the contractors who keep the large Parkland grounds in immaculate condition The Orangery is lovely for meals and the lounge very comfortable/restful There is an easy 10 minute walk to the town centre using a hidden back gate.
Stayed in October 2023
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