262 London Road, Carlisle, CA1 2QS, United Kingdom
#11 of 12 hotels in Carlisle
Guests' ChoiceBased on 1406 hotel reviews
6.7Cleanliness
7.2
Comfort
7.2
Location
7.9
Facilities
6.7
Staff
8.1
Value for money
7.4
Free WiFi
8.2
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End of dialog contentReviewed: 25 April 2024
Flora
United KingdomOnly that it was bit dated
Very quiet had a bar comfortable but dated near shops
Stayed in April 2024
Reviewed: 24 April 2024
Ken
United KingdomOutside could have done with a bit of a litter pick. The odd beer can in the border, the messy car park to the side of the hotel that needed a good sweeping ....and would very easily improve the whole overall impression So "first impressions" were not the best. Inside, accepting work is being done, some parts do really need It! However, we hope to stay again. We do prefer mattress and pillow protectors but the quilt, bed and pillow were "as new". Protectors would help keep them nice!
This is a hotel undergoing restoration and we knew before booking We liked that our spotlessly clean room had a very comfy bed, a not fancy but clean bathroom, nice bed linen and good towels, plus toiletries. Our corridor had a lovely new red carpet, and our room was recently carpeted,too There was ample parking, a warm welcome and good tasty breakfast. We also liked the retained old features of the property. It was excellent value We liked having a bar in the evening and we were served very pleasantly
Stayed in April 2024
Reviewed: 22 April 2024
Roy
United KingdomProperty seemed a little tired and dated
Price and location
Stayed in April 2024
Reviewed: 15 April 2024
Emma
United KingdomBar inside was worn out, and drinks were not cold, luke warm beer/cider 😬
Just outside the city centre so fairly quite, easy walking distance to shops and restaurants, parking available outside.
Stayed in March 2024
Reviewed: 12 April 2024
Louise
United KingdomIt met the need for a pit stop on my travels but I believe if the time and effort was made it would be more pleasant
The building is great and full of potential. I look forward to seeing this b and b grow .
Stayed in April 2024
Reviewed: 7 April 2024
Adele
United KingdomThe bed was uncomfortable, and the toilet kept overflowing.
The breakfast was very nice and cooked fresh to order.
Stayed in April 2024
Reviewed: 3 April 2024
Linda
United KingdomThe bathroom, as I said, is a little bit tired and the grout looked dirty but on inspecting it, it was just discoloured. It would have been good if they could have replaced the tea/coffee/milk, etc every day without issue and also provided clean cups and there been more than one teaspoon. As also said, would be good if they could have an additional person to support the kitchen for breakfast.
When we stayed, the room was perfectly adequate for what we needed. It had tea and coffee making facilities, although you needed to ask at reception for top ups, rather than them automatically being replaced each day with clean cups. Beds were clean and reasonably comfortable and you could tell that money has been spent on the place recently as they had just had new carpet fitted. The bathroom was tired and looked as though it could do with a revamp but the toiletries were lovely. The owners have had the property for a year and I did ask to see a different room, which they were happy to do for me, and have booked to come back here. The breakfast was good, although it's hard for one person to take the orders, make the tea, cook the breakfast and then serve it. They could do with someone else present for breakfast to help out with seating and orders, etc. It's a lovely building, they are trying to improve on what they have already got and we were happy to book to go back due to location. If you're looking for good value for money, good location with parking and free wifi, then I would say it's absolutely spot on.
Stayed in April 2024
Reviewed: 29 March 2024
Simon
United KingdomFire alarm went off in night had to leave room
All good
Stayed in March 2024
Reviewed: 22 March 2024
Denis
United KingdomBooked breakfast to find it didn’t serve till late on our day of stay.
Handy for market and cost effective.
Stayed in March 2024
Reviewed: 2 March 2024
Sophia
United KingdomIt was quite noisy, it’s an older building so you can hear doors slamming at night
Good value, good location, free parking
Stayed in February 2024
Reviewed: 25 February 2024
Victoria
United KingdomThe TV had no remote (with none spare when requested) details, and the kettle didn’t work
The location and free parking are very convenient.
Stayed in February 2024
Reviewed: 17 February 2024
Vanessa
United KingdomStaff were so friendly. Clean room. Great breakfast.
Stayed in February 2024
Reviewed: 17 February 2024
Stephen
United Kingdomthe staff were great
Stayed in February 2024
Reviewed: 9 February 2024
Connie
United KingdomLove it here
Stayed in January 2024
Reviewed: 8 February 2024
Allan
United KingdomA big marque on carpark selling work clothes that appeared top be operated by some dodge lookimg staff. The marque was owned and operated by the hotels new owners.
Friendly and very help full staff. Hotel was very clean.
Stayed in February 2024
Reviewed: 15 January 2024
Colin
United KingdomNo one on reception, but as a result of waiting, the manager gave me a free drink
Cheap and cheerful
Stayed in January 2024
Reviewed: 31 December 2023
Alysha
United KingdomSmall tv that was very very old fashioned and hard to use. Also - VERY small the window whistled ALL NIGHT because they are single glazed and there was banging on the window every 10 mins from something but we couldn’t figure out what it was Room was freezing cold and the heating only goes on from 3pm until about 9pm so when you wake up in the morning it’s freezing cold. To attempt to solve this problem we were given a small heater which did nothing. Spare pillow was covered in muck and dust so we couldn’t use it. Cracks on the wall and in the ceiling which kept wafting dust into the room
I have a spacious room with lots of plug sockets and wardrobe space. The host was nice and asked us frequently how our stay was so far which was also nice. Good access to local transport to get to Carlisle city centre. Book about the area provided.
Stayed in December 2023
Reviewed: 30 December 2023
Andrea
United KingdomNeeded more pillows. The room was a bit dated & needed some improvements to the decor.
Clean towels & bed linen. Toiletries provided. East check in & out. Free parking.
Stayed in December 2023
Reviewed: 29 December 2023
Allinson
United KingdomWhen we arrived the room offered to us wasn’t cleaned so was given an alternative room which also wasn’t cleaned but staff very apologetic and upgraded us to a family room and gave us complimentary breakfast
Very good location-Staff very helpful
Stayed in December 2023
Reviewed: 23 December 2023
Christine
United KingdomThere was no way to open the window in my double room. So I wonder how this affects people during the Summer. I for one wouldn't be able to hack that. As I went to stay in mid December. It wasn't crucial. But I would still.like to have been able to sleep with the window open as I do at home.
Breakfast :-Very attractively presented. I had the Vegan option for the first time and it was very well cooked. Choice of fruit juice and 2slices of toast served to your table along with coffee.
Stayed in December 2023
Reviewed: 21 December 2023
Hannah
United KingdomAnother guests stuff was left in the wardrobe, however tie was removed after we told staff.
The staff were lovely and incredibly helpful
Stayed in December 2023
Reviewed: 13 December 2023
Juliana
United KingdomThe rooms could do with a bit more tlc
The staff were really nice and couldn't be more helpful.
Stayed in October 2023
Reviewed: 12 December 2023
Higson
United KingdomPlace was warm.
Warm and inviting with good staff
Stayed in December 2023
Reviewed: 11 December 2023
Rodgers
United KingdomVery clean very friendly
Stayed in December 2023
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