Armada Way, Plymouth, PL1 2HJ, United Kingdom
#20 of 26 hotels in Plymouth
Guests' ChoiceBased on 4024 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
9.3
Facilities
8.2
Staff
8.7
Value for money
7.6
Free WiFi
8.4
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End of dialog contentReviewed: 18 April 2024
Ash
United KingdomThe bathrooms were dated and pillows to soft and uncomfortable
Swimming pool, gym , restaurant
Stayed in April 2024
Reviewed: 18 April 2024
Rob
United KingdomMy only gripe was the water temperature in the bathrooms. Either cold or scolding hot. Not ideal for anyone especially families
Good central location with good parking facilities. Lovely clean today hotel that is above and beyond modern standards
Stayed in April 2024
Reviewed: 14 April 2024
Jess
United KingdomNa
Good location, clean, good value for money and friendly staff
Stayed in February 2024
Reviewed: 12 April 2024
D
United KingdomCouldn’t find pool or info about where it was and if towels, footwear & lockers were available.
Quiet location close to city restaurants etc.
Stayed in April 2024
Reviewed: 11 April 2024
David
United KingdomThe carpet in the bedroom was stained and there was dirty plumbing on show in the bathroom
location was very convenient, the facilities were also very good we made good use of the gym and swimming pool. We also dined at the restaurant
Stayed in April 2024
Reviewed: 9 April 2024
James
United KingdomThe ease of booking. The location and friendliness of all the staff
Stayed in April 2024
Reviewed: 7 April 2024
Valerie
United KingdomNothing
Perfect location
Stayed in April 2024
Reviewed: 7 April 2024
David
United KingdomBath was to small I’m 6ft 1 and it was really small
The location was excellent and hotel was really clean and staff helpful and friendly
Stayed in April 2024
Reviewed: 7 April 2024
Alexis
United KingdomThe bathroom needs an update. There was a smell coming from the sink and the bath looked dirty yet it wasn’t dirty just old. Huge room the bathroom makes no sense of why it’s so small,.
The view and size of the room was more than I expected. Amazing view fab sized room. The bathroom very much let it down.
Stayed in March 2024
Reviewed: 5 April 2024
Kriti
United KingdomRoom service for food is pricy. They don’t serve 24 hrs food at bar and the restaurant at PH is always fully booked.
The pool . Good size rooms. Location
Stayed in April 2024
Reviewed: 2 April 2024
Gill
United KingdomThne room was spacious. however, we overlooked many miserable buildings and there was no lace curtain, just heavy greys which meant we were in darkness all of the time. Restauarant was very expensive. The average family could never afford it.
the location of the hotel was great, lots to see. Breakfast was busy but made very comfortable by the staff. Lisa was excellent with customer service and found a good table each morning. Her attitude at all time was lovely.
Stayed in April 2024
Reviewed: 1 April 2024
James
United KingdomIt was impossible to get the room to any temperature below 19, the thermostat seemed set to ignore any request for less. There was quite a lot of banging and crashing late into the evening. The bed seemed to be two beds pushed together so slipping into the middle where they connected was a bit of an issue! The pool was a lovely treat, but everyone was ignoring the ‘no jumping in’ signs and there seemed to be nobody willing to enforce them.
The room was clean and well prepared. The ladies on reception were lovely, we had a few questions and absolutely nothing was too much trouble. As we moved around the hotel, every member of staff we met engaged in friendly conversation. The breakfast was amazing, made even better by incredible staff. The absolute star of breakfast was Jessica.
Stayed in April 2024
Reviewed: 1 April 2024
Iulia
United KingdomStaff not quite welcoming, hotel room was very cold
Clean
Stayed in March 2024
Reviewed: 31 March 2024
Michael
United KingdomNo complaints.
Comfortable bed. Lovely staff.
Stayed in March 2024
Reviewed: 31 March 2024
Tony
United KingdomTiny bathroom. Quite difficult to get into the shower over the toilet. Would be impossible for the slightly less mobile. Basement and sub basement parking is the tightest to manoeuvre I’ve ever experienced. The car came out unscathed more by luck than good judgment.
Very nice clean room. Big comfortable bed. Everything you would need including fridge and iron and ironing board. Friendly and efficient staff.
Stayed in March 2024
Reviewed: 30 March 2024
Phillip
United KingdomNothing
Dinner at Marco was excellent and good value
Stayed in March 2024
Reviewed: 26 March 2024
Michelle
United Kingdomhotel is clean and close to everything
Stayed in March 2024
Reviewed: 25 March 2024
Elizabeth
United KingdomLocation, and generous sized room
Stayed in March 2024
Reviewed: 25 March 2024
Derek
IrelandNeed to make more efforts on environmental sustainability
Stayed in March 2024
Reviewed: 24 March 2024
Colin
United KingdomParking
Location
Stayed in March 2024
Reviewed: 24 March 2024
Owen
United KingdomHad to ask for an extra set of towels. The second stay in this hotel when we have had to do this. No smoked bacon at breakfast, only unsmoked. Only Alpen original muesli - no 'Alpen- no added sugar'.
Position of hotel very good. Own car park.
Stayed in March 2024
Reviewed: 23 March 2024
Emmanuel
United KingdomCar park at £15 per day too much
Great staff, Great Location. Excellent breakfast.
Stayed in March 2024
Reviewed: 23 March 2024
Paul
United KingdomThe dinner was good quality but a little expensive in this cost of living crisis and 19 pounds for breakfast was too much did not have it it should be no more than £15.at most
Stayed in March 2024
Reviewed: 23 March 2024
Valerie
United KingdomIt was the ideal situation for our trip easy access to surrounding shops and other interesting locations
Stayed in March 2024
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