The breakfast options were not readily accessible.. the menu suggested that pastries were available but in reality there was only one croissant and one pan de chocolate available by the time our group of 8 arrived down for breakfast. Also we had to ask for extra toast and the marmalade and butter had been put away before we had a chance to take . Disappointing really Also the leg of the side cupboard in our room ( room 8) fell off and the radio on top fell on my foot… not a problem but it was unexpected !

Very clean great location and very nice staff

Stayed in April 2024

Nothing really. I suppose as we have been a few time now we are reaching the limits of the menu. Maybe a specials board would be in order.

This is our third stay at the Alexander Pope. This time we were hear for my birthday. The room was very comfortable with a good view (I had opted for a room with a balcony). My son his wife and my grandson also had a room here. The room was well furnished, clean, good bedding and towels and a very nice bathroom and shower. There is a fully stocked mini bar in the room which of course you need to pay for if used. Food at this pub is always good, breakfast offerings are wide and there should be something to suit everyone. as allergies are catered for and vegan options to. The all-day menu is not that large but the food we had in the evenings was very tasty and good value for money. My wife had booked Sunday lunch for 10 of us which incuded children ages 2, 6 , 9 ,14. The staff were unbelievebly helpful and helped slice and serve up a massive cake I was bought, to help out. The Sunday roast itself was very nicely cooked and portions were good. Nothing was too much trouble It makes a great base for further exploration of London and its now our go to hotel when we visit family in Twickenham.

Stayed in March 2024

The room was dark - the lighting in the room was extremely bad - dated - no USB port - the shower needs proper shower curtains to the floor, otherwise most of the floor is flooded

Location and breakfast T

Stayed in April 2024

Quite close to Heathrow flightpath for aircraft noise, our room was in the roof so if your a light sleeper [Me] take some earbuds [My wife & daughter didn't hear anything 😴].

The hotel was great, our family room was huge. It felt very comfortable with everything you would need - Satellite TV / Minibar / Coffee Pod Machine, etc. Great location being close to the train station & Twickenham but still out of the way of the hustle & bustle.

Stayed in April 2024

Poor lighting in the room. Soft biscuits Food overpriced Tatty balcony

Good location Good staff

Stayed in April 2024

Nothing

Beautiful location, exterior of hotel was very welcoming and nicely lit up & designed. Bar was busy so took a little while to be checked in but staff member was very welcoming and helpful. Room was lovely - good facilities, lovely looking design. liked the bathroom taps!

Stayed in April 2024

Lovely place, lived up to expectations

Stayed in April 2024

Good breakfast options but no yoghurt...

Room was spacious with lovely view of the river

Stayed in April 2024

When we first used the lift we did not know about having to use our room card to operate it. The roast potatoes with our evening meal were overdone. The rest of the meal was delicious.

Lovely hotel and room with a balcony and view.

Stayed in April 2024

Nothing, excellent all round property and far more deserving than its 3 star title

Great location overlooking the Thames, lovely room with modern bathroom and balcony. Excellent value for money and fantastic pub attached

Stayed in March 2024

Great location right opposite a little park edging the River Thames. The room was spotless lovely new bathroom with large walk in shower. Nice crisp bedlinen and good supply of drinks and coffee maker

Stayed in April 2024

The hotel managaress was very friendly. The rooms have recently been renovated and are of a high standard. The breakfast was a very impressive full english breakfast.

Stayed in March 2024

None

Julia was very helpful and hospitable. We arrived early due to our morning flight and they managed to checked us in to a lovely room. Location as always was good, near to St Mary's University, bus stop right in front of the hotel and walkable distance to Twickenham. We enjoyed the yummy breakfast and dinner as well. All in all, we enjoyed our stay.

Stayed in March 2024

Ground floor room suffered with noise from reception / main pub. 'Modern' light up and twist for temperature tap seemed cool but cant control flow? Seems odd. Sky box and wifi in room poor service. Asked twice via email/booking.com before our visit for dairy free milk in the room as wife lactose intolerant and also if i could pay extra for any special touches for her birthday, seems both messages were ignored or missed

Sunday Roast dinner was amazing, like one of the best I have ever had. Staff very friendly and helpful. Big comfy bed , room was clean, powerful shower.

Stayed in March 2024

Food.Intermittent WIfi.TV Lighting in bedroom-unable to read from chair or settee Menu uninspiring.eg Duck breasts - pile of unseasoned mash, topped with slices of duck and unknown berries. Bavette and chips good. Staff overworked.

Location Comfort.

Stayed in March 2024

Great location with a view of river, vey convenient for morning run. Also, close to Company office I was working at, and they let me leave my car in the car park during the day.

Stayed in March 2024

In the middle of the night, there was a scraping, scratching noise--rodents, squirrels? I don't know. Unsettling.

I was in Room 29, and found a terrace with a sun deck, overlooking gardens leading down to the Thames--fantastic.

Stayed in March 2024

Floorboards are very creaky but I don’t suppose much can be done about that!

The room was clean and comfortable and met our needs. It’s a nice hotel in a great location and has parking which is a major plus in Twickenham if you’re driving there. The staff were polite and professional - special mention for Jodie who was wonderful in the restaurant and really enhanced our stay. The food was great, fairly small menu but all beautifully cooked and presented. It’s on a busy road but they’ve created a nice (heated) outside space from which the lovely view can be enjoyed.

Stayed in March 2024

Tv didn’t work - staff very helpful but were not able to fix. Early riser in the room upstairs with very creaky floorboards.

Clean tidy and welcoming

Stayed in February 2024

The main drawback is the building itself. Aesthetically pleasant, but very noisy. Creaking floorboards from the room above. No double glazed windows meant the road was very loud. Even with ear plugs, sleeping was difficult at times.

Great hotel. Shower was excellent. Breakfast was excellent. Room was clean. Staff were friendly and helpful.

Stayed in March 2024

Breakfast was in a rather cold and uninviting space

Location and good size of rooms

Stayed in February 2024

Bit stingy with butter at breakfast

Clean and comfortable

Stayed in February 2024

The price and quality of the food is very disappointing. As my husband has mobility issues we had to eat in the bar/restaurant. The sandwich I was served on arrival was dreadful and I wish I had complained. Dinner (cod) was nit hot and I complained but all our party agreed it wasn't value for money. The following day I chose a Ceasar salad. It certainly was not no anchovies, no walnuts. Simple a like gem lettuce smoutherd in mayo with crunchy bread crumbs and lots of cheese. Very disappointing.

Didn't have breakfast . We have stayed previously and don't think it is value for money.

Stayed in February 2024

TV didn’t work (wires looked a mess too, no effort to hide them). Wasn’t a big deal for me but could be for someone else.

Spacious room, great location on riverside, easy walk into Twickenham

Stayed in February 2024