Southampton Road, Portsmouth, PO6 4SH, United Kingdom
#14 of 26 hotels in Portsmouth
Guests' ChoiceBased on 2416 hotel reviews
8.0Cleanliness
8.7
Comfort
8.7
Location
8.2
Facilities
8.1
Staff
8.6
Value for money
7.7
Free WiFi
7.5
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End of dialog contentReviewed: 18 April 2024
James
United KingdomI thought it odd that there were three bar staff, all behind the bar, but wouldn't serve four people a drink (it was only just 11pm). They said they were "updating the menu" - seems odd that out of three staff, none of them would serve us one drink for this reason. I have stayed at this hotel before and been served drinks at this time of evening.
Easy check in, nice rooms, good breakfast
Stayed in April 2024
Reviewed: 17 April 2024
Karen
United Kingdomhardly any beers on tap
location... clean. Good disabled room
Stayed in April 2024
Reviewed: 16 April 2024
Philippe
BelgiumThe service at the bar was very bad! It were some youngsters who had no experience, and most of all there was no manager. More than 30 minutes to get an aperitive (most of the drinks were out of stock ...), and then you get a message to hurry up to go to the table, as the kitchen is nearly closing ...
Rooms were top!
Stayed in April 2024
Reviewed: 11 April 2024
Tracy
United KingdomNothing
Location ideal for wedding, easy to find
Stayed in April 2024
Reviewed: 9 April 2024
Ken
United KingdomBed Far from Portsmouth
The room was excellent, neat and spacious but the bed was not good, I did not enjoy my sleep as expected. I did not have breakfast
Stayed in April 2024
Reviewed: 8 April 2024
Eugene
United KingdomSome sheets were unclean. They charged for parking but not a deal breaker. Not many places to sit in the lobby.
Rooms were impeccably presented with quality furniture and a lovely bathroom, well insulated from noise and a good climate control system. There was a good range of choice for breakfast and most importantly the staff were welcoming and always helpful.
Stayed in March 2024
Reviewed: 8 April 2024
Marion
United KingdomThe price of the food and having to pay extra for parking ! ATROCIOUS Room basic- bathroom not as clean as it should be - no shower gel in the dispenser so we had to go and buy some - the rude woman at check in - very unapproachable- very unhelpful-quite stand off-ish
The location was great Staff member called jess in the restaurant was amazing So welcoming and friendly
Stayed in April 2024
Reviewed: 8 April 2024
Karan
United KingdomNothing, it was okay
Clean and modern. Local to a Tesco and restaurants
Stayed in April 2024
Reviewed: 8 April 2024
Shindar
United KingdomLocation
Clean and friendly hotel, with exallant facilities
Stayed in April 2024
Reviewed: 8 April 2024
Victor
United KingdomStaff worked hard to please, especially at breakfast.
Stayed in April 2024
Reviewed: 7 April 2024
踢踢歪歪
United KingdomYou can hear people talking next door during the night.
Good location with nearby store, restaurants and kids activities. Good size room and nice staff.
Stayed in April 2024
Reviewed: 7 April 2024
Mika
United KingdomGood sized room for a family of 4, the bed was very comfortable and sized very good. Good facility and breackfast was well organised.
Stayed in April 2024
Reviewed: 7 April 2024
John
United KingdomLocation not great, no views as overlooking busy road junction
Rooms and common areas including toilets exceptionally clean. All staff helpful, welcoming and friendly
Stayed in April 2024
Reviewed: 7 April 2024
David
United KingdomBeds surprisingly lumpy; is not located near public transport a bit up the road form Portsmouth proper. Caters to car drivers. Breakfast buffet medium quality.
A standard Mariott; clean and no surprises.
Stayed in April 2024
Reviewed: 6 April 2024
Martin
United Kingdomreduce food/drink prices by 15% £3.75 for a large Pepsi Max is a bit over the top. Also had to pay £5 to park
great hotel but food and drinks pricey! staff all friendly and very attentive
Stayed in April 2024
Reviewed: 4 April 2024
Sofia
United KingdomThe only thing that let it down a bit was the restaurant. We had dinner there but food wasn't the best. Breakfast however was good.
The hotel itself was really good value for money and the rooms were great.
Stayed in March 2024
Reviewed: 3 April 2024
Hebehebe
United KingdomThe pillows were awful…too soft. The shower soap was empty.
Good sized room. Comfy bed. Bathroom clean. Nice extras in the bathroom.
Stayed in April 2024
Reviewed: 2 April 2024
Nicola
United KingdomClean and spacious. Good size rooms.
Stayed in March 2024
Reviewed: 29 March 2024
Terry
United KingdomShower in bath
Clean and modern
Stayed in March 2024
Reviewed: 25 March 2024
Fred
United KingdomCost of accommodation
The room was comfortable. Breakfast was rich Lovely location
Stayed in March 2024
Reviewed: 14 March 2024
Ruth
United KingdomN/a
Clean and staff are always helpful
Stayed in March 2024
Reviewed: 11 March 2024
Jeremy
United KingdomComfy bed, good shower, lovely breakfast
Stayed in March 2024
Reviewed: 10 March 2024
Stephen
United KingdomNo Issues
Room had an issue with a broken window - Not a problem we were moved straight away. Had a meal in the restaurant and it was excellent. Service was great - Big shout out for Mavis who was very attentive. Reception staff were pleasant and helpful. All in all a great stay
Stayed in March 2024
Reviewed: 10 March 2024
Stephen
United KingdomDisappointed that the Electric Charge Points have been removed. These are still showing as available on some external apps. If I had known this beforehand, I would not have had to go to McDonalds to charge my car up before breakfast to charge my EV to enable me to start my return journey to Leeds.
Very friendly & helpful staff. Room clean. Plenty of choice for breakfast.
Stayed in March 2024
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