47 Gervis Rd, East Cliff, Bournemouth, BH1 3DD, United Kingdom
#41 of 69 hotels in Bournemouth
Guests' ChoiceBased on 4050 hotel reviews
7.4Cleanliness
8.0
Comfort
8.0
Location
8.7
Facilities
7.5
Staff
8.4
Value for money
8.0
Free WiFi
7.9
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End of dialog contentReviewed: 22 April 2024
Vickie
United KingdomNot happy that we were asked to pay if, we wanted an upgrade of room yet others in our party were given out free of charge.
Nice hotel. Room was comfortable. Breakfast was lovely.
Stayed in March 2024
Reviewed: 15 April 2024
Terence
United KingdomThe room smells like (a persons head with dandruff not washed for many days!) The water flow from the shower head is not powerful enough. Hair dryer is not available in the room.
It was quiet.
Stayed in April 2024
Reviewed: 9 April 2024
Klepacka
United KingdomNoisy neighbours
Good location
Stayed in April 2024
Reviewed: 7 April 2024
Skinner
United KingdomStayed for four days, last two days no hot water in the shower so ended up having cold showers on last two days.
Great service and close to Bournemouth pier
Stayed in April 2024
Reviewed: 7 April 2024
Layla
United KingdomThat they charged an extra £20 per night for the dog
I liked that the staff were friendly.
Stayed in April 2024
Reviewed: 6 April 2024
Simon
United KingdomWe paid £20 extra for our dog so we were ushered into the bar for breakfast as we sat down and had our breakfast choices ordered a large group of teenage children came in for some sort of induction so we had to sit in silence, we could have been warned not to come at that time
The breakfast was ok , a fair choice from cereal and fruit etc
Stayed in April 2024
Reviewed: 4 April 2024
Daniel
United KingdomLovely place for the money and staff very lovely.also only a 10 min walk to beech front
Stayed in April 2024
Reviewed: 3 April 2024
Andrew
United KingdomParts of the hotel look a bit tired and need a freshen up.
Friendly staff on arrival / check in. Hotel was very close to sea front.
Stayed in April 2024
Reviewed: 1 April 2024
Phan
United KingdomThe corridor lights are a bit dark, but it’s bot a big deal
The location is really near to the beach. Staffs are friendly. The room is clean and organized. Specially, the hotel has water dispenser and the water system in the hotel is equipped with a hard water filtration system (or something alike) which shows they do care about customers’ experience.
Stayed in March 2024
Reviewed: 31 March 2024
Ross
United KingdomParking needs improvement
Relaxed
Stayed in March 2024
Reviewed: 30 March 2024
Lesley
United KingdomBreakfast was not hot even though we were first to have it.
Location was ideal for us and free wi fi
Stayed in March 2024
Reviewed: 30 March 2024
Lana
United KingdomNoise at 11.30 pm and 5 am from neighbouring rooms ( ABBA and Lady Gaga)
Lovely quirky hotel in a great spot five minutes walk from the beach and 15 minutes from town. Relatively quiet and very comfortable. Lovely friendly staff
Stayed in March 2024
Reviewed: 29 March 2024
Paul
United KingdomLiked the upgrade when our bathroom sprung a leak
Stayed in March 2024
Reviewed: 20 March 2024
Cheryl
United KingdomI wish I would have been told about the paid parking before I arrived.
Room was clean and comfortable, staff were friendly
Stayed in March 2024
Reviewed: 19 March 2024
Wolfmon69
United KingdomN/A,
Reception staff was helpful and accommodating, and the room was clean with complimentary coffee & teas provided. Access to town, BIC, and seafront a walk away. Hotel recommended
Stayed in March 2024
Reviewed: 17 March 2024
Alan
United KingdomFirst time we have had to pay for parking at the hotel. £20 per night for a small terrier dog seems to be rather expensive. On previous visits, evening meals and bar snacks were available. Did the season preclude these facilities?
Breakfast, location, room and staff were all very good.
Stayed in March 2024
Reviewed: 14 March 2024
Taylor
United KingdomNot modern
Friendly staff
Stayed in February 2024
Reviewed: 12 March 2024
Jill
SpainEverything was very good.
Great ideas with the celebrity rooms, comfortable stay, excellent location close to pier and town centre. Breakfast was very good and overall great value.
Stayed in March 2024
Reviewed: 12 March 2024
Liz
United KingdomI loved the cooked breakfast etc. I think you could offer more bread products like croissants. Also, you could add fruit yoghurts. The electronic key card could have a printed logo of Hotel Celebrity. I appreciate that the 'key' can be used repeatedly, for any bedroom. My room looked down onto your grass & patio area. Suggest you get a pressure washer to clean the patio slabs. Aswell as looking smarter, this would reduce any slippage for guests.
Well, I liked getting the upgrade! The electronic keycard is a great improvement. The basin soap and shower gel dispensers are a great idea, and appreciated.
Stayed in March 2024
Reviewed: 11 March 2024
Melanie
United Kingdomit is clean and does the job for the price. nothing to really complain about. location is excellent
Stayed in March 2024
Reviewed: 11 March 2024
Ovenden
United KingdomGreat location and excellent value
Stayed in March 2024
Reviewed: 4 March 2024
Leone
United KingdomOur room was very tired in terms of carpet, decor, bathroom and furniture, which detracted from the celebrity theme. Also very warm - we left the windows open throughout our stay (early March), which eventually cooled it down, however this meant the noise from the Saturday night cabaret was deafening. Thank god for midnight!
Loved the themed rooms, the bar area and communal areas - made you feel you stepped back in time. Great quirky decor, and having water cooler on each floor was a bonus. The staff were amazingly friendly and helpful, and our dog was made to feel very welcome. The bed was very comfy.
Stayed in March 2024
Reviewed: 3 March 2024
David
United KingdomLong walk to town but also short walk to beach
Price and late bar
Stayed in January 2024
Reviewed: 23 February 2024
Adam
United KingdomThe parking was not only bad, but very expensive for what it was.
The location was good
Stayed in January 2024
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