City Centre, 53 Piccadilly, York, YO1 9PL, United Kingdom
#81 of 104 hotels in York
Guests' ChoiceBased on 3387 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
9.0
Facilities
8.2
Staff
9.1
Value for money
7.9
Free WiFi
8.5
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End of dialog contentReviewed: 18 April 2024
Aylin
MaltaCleaning
Staff
Stayed in April 2024
Reviewed: 17 April 2024
Emma
United KingdomNo bath in my room
Great location, close to the walls and in a quiet location. Felt safe and close to the city, shops and bars. Staff were helpful - changed my room when I arrived as wasn't comfortable having a connecting room. Gym was great.
Stayed in April 2024
Reviewed: 15 April 2024
Bayarchimeg
MongoliaMaybe price of breakfast
Breakfast was over priced only because Wetherspoon cross road
Stayed in April 2024
Reviewed: 15 April 2024
Chloe
United KingdomBar staff wasn’t the best host
Fine
Stayed in March 2024
Reviewed: 14 April 2024
Julie
United KingdomTV was too small for the room. Two Queen bed’s, only one TV. KRUP coffee machine, no pods to use it.
Location
Stayed in April 2024
Reviewed: 10 April 2024
Sam
United KingdomThe room was a little small for 1 adult and 3 kids. Sofa beds are not fit for purpose.
The staff at this hotel are extremely friendly and helpful.
Stayed in April 2024
Reviewed: 9 April 2024
Lee
United KingdomThere was no air con and very noisy with the window open
Only a short walk into the city
Stayed in April 2024
Reviewed: 9 April 2024
Julie
United KingdomThe shower control wasn’t easy to get the temperature right, plus the hot water was boiling and I’m glad I wasn’t with any children, also the extractor fan in bathroom never came on so the rooms very steamy
Local to York city centre, bed were very comfortable
Stayed in April 2024
Reviewed: 8 April 2024
Cordelia
United KingdomBed very hard uncomfortable
Stayed in April 2024
Reviewed: 7 April 2024
Dhiren
United KingdomThe size of room is quite small when the sofa bed is in use as a family room but we were only really in the room to sleep and shower as we were out most of the day, so this was fine.
The hotel location is great and it is only a short walk into the main centre of the town, it is fairly quiet where it is and Surinder (Hotel manager) and his team were very friendly, hard working and helpful. The breakfast was good and the hotel had a lobby where you could just sit and relax, have a drink and play some games!
Stayed in April 2024
Reviewed: 6 April 2024
Frank
United KingdomLocation was great for exploring York as a family with younger kids. Good range of options at breakfast. The deputy manager at breakfast made us feel very welcome each morning and went above and beyond with my two daughters who thought she was the best!
Stayed in April 2024
Reviewed: 6 April 2024
Sallly
United KingdomIdeal.location for exploring York. Easy walking distance to city centre .
Stayed in April 2024
Reviewed: 6 April 2024
Charlene
United KingdomThe room was quite snug for four of us but this wasn’t a major issue really as for the price we paid it was suitable for what we needed.
The location was excellent with everything on your doorstep (which was great for a child who isn’t keen on walking far). The staff were all really welcoming and went out of their way to be accommodating with any requests we had. There was a good choice at breakfast which ran until 10 daily. The room was good value for money for a family of 4 wanting a quick get away in the city.
Stayed in April 2024
Reviewed: 5 April 2024
Alena
United KingdomMy stay was comfortable: the room was warm and the temperature was easy to control; the bed was comfortable; and the bathroom was clean with a powerful shower. The room had a hairdryer and a coffee machine, which were very good. The location is perfect - right in the centre of the city.
Stayed in March 2024
Reviewed: 4 April 2024
Rob
United Kingdomfriendly staff
great location
Stayed in March 2024
Reviewed: 3 April 2024
Morgan
United KingdomExpensive for what it was, no mini bar
Great pillows and good location
Stayed in March 2024
Reviewed: 3 April 2024
Anthony
United KingdomNo hotel parking so it should specify the charges in the local car park
It’s location was great as it was close to the town centre but nice and quiet in the evening
Stayed in March 2024
Reviewed: 2 April 2024
Collins
United StatesLocation, reasonable price, helpful and friendly staff.
Stayed in March 2024
Reviewed: 2 April 2024
Gemma
United KingdomGood location. Lovely rooms. Friendly staff
Stayed in April 2024
Reviewed: 2 April 2024
Richard
United KingdomBar closing at 10.30pm - being to a Concert at Barbican (10 minute walk away) and fancied a drink so a bit disappointing
Friendly staff, great breakfast - shower was amazing !
Stayed in March 2024
Reviewed: 30 March 2024
Natalia
United KingdomThe tap in the bathroom did not work properly. Washing my long hair with a thin stream of water in the tap was a big challenge. And I was waiting too long for warm water.
It has an excellent location, friendly staff, and tasty breakfast.
Stayed in March 2024
Reviewed: 30 March 2024
Nisha
United KingdomThe bathrooms are dated and water temperature really bad. One room was scalding and other room freezing cold. They did come to look at it straight away but pointless when your just there for one night
The rooms are basic but very clean and great value for money.
Stayed in March 2024
Reviewed: 30 March 2024
Matthew
AustraliaShower pressure was really low, even at the highest setting in the shower, but not a complaint.
Easy check-in. Great location, so close to the centre of town. The room was small, but still good for the night and the price.
Stayed in March 2024
Reviewed: 29 March 2024
Ganesh
United KingdomStand by electrical heating within the room
Stayed in March 2024
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