the room was on the top floor and there was no lift !! Breakfast offering was poor. Limited parking

it was a large clean room

Stayed in June 2025

A cooked breakfast would have been nice , but no chef / cook available .

Comfortable bed

Stayed in June 2025

The beds were uncomfortable.

Location was amazing, lovely village really close to some amazing places.

Stayed in February 2025

No heating, but the room wasn’t too cold but can imagine it being later in the year. No chef, but they provided breakfast bags and there were cheap places to eat near by. Woman behind the bar refused to serve a whisky after asking what we would like to drink for some reason.. if you’re closed just say that rather than taking an order and saying you can’t follow through with it

Bed was comfy, room was nice, great places to eat near by, was close to were we needed to be the next day

Stayed in September 2024

We understand that it's location makes it challenging to attract kitchen staff. Breakfast is provided in a carry out bag, but is still a good start to the day (porridge pot, fruit, muffin, cereal bar) N.B. also see above - cafes are very close by should you need more.

Fantastic location - surround by steep slate hills - walking distance from the train station, Ffestiniog heritage line, and bus stop. There are 2 cafe's just across the road, an excellent 'fish and chip shop' and curry house. There are a couple of pubs. 'CellB' is tucked behind the main street, but worth the find - its a FABULOUS and friendly community venue, amongst other things, it hosts live music nights. We were treated to an amazing reggae band, which was very well attended, and by a lovely crowd of people. Long may it continue. N.B. check opening hours - its currently open a few days a week.

Stayed in August 2024

The beds need new mattresses, very bumpy. Was ok for 1 night.

Friendly Staff. Great Location.

Stayed in August 2024

It wasn’t clean, especially bathroom and the bath

Friendly staff

Stayed in August 2024

It was quiet dirty, there were food stains on the headboard, there was no restaurant or food, the location didn’t offer much in the way of restaurants or facilities.

The room size was big, good to fit all four in a room and not on top of each other.

Stayed in July 2024

The hotel cancelled our first booking with 24hours notice leaving us in a hole!

Really convenient for what we wanted.

Stayed in July 2024

Bathrooms are really manky. Plus no hot water. Mouldy.

Lovely big rooms. Easy to get to.

Stayed in June 2024

Nothing we didn't like .... but a bedside light would have been handy.

The manager at check-in was welcoming, helpful and was prepared to go 'above & beyond' in terms of our unusual requirements. As the hotel didn't have a chef, we were offered a selection of breakfast packages which seemed to cover most needs. We were also advised about places to eat for dinner, things to do and the simple and reasonable house rules.

Stayed in June 2024

Room was on the top of noisy pub , loud music and drunk people shouting outside.

I did like location. It was near train station and grocery shop, small coffee shop with lovely breakfast in autentical environment.

Stayed in June 2024

The property overall is dated and needs some love. The bathroom in the room we had was okay but there was clearly damp in the walls and the paint coming off. The pictures of the rooms are old.

Stunning location, surrounded by the slate hills. The staff were very accommodating considering we arrived very late (2am). The beds were comfortable enough and the pillows were great. The room was massive, there were four of use sharing and plenty of space. Didn't hear any noise from outside and the room temp was perfect. Went to a cafe across the road for breakfast on the Sunday morning and it was brill, really nice place and good food.

Stayed in May 2024

Shower was not good - water pressure was lacking so could t have a proper shower. Didn’t find the bath room clean and not enough toilet rolls - good job we have some tissue ourselves . Think there’s also bed bugs cos was bitten on my legs .

Staff was friendly .

Stayed in May 2024

Rubbish shower Loud music and drunken people shouting in pub below

Rooms were clean Tea coffee biscuits good Shower rubbish Loud music and drunken people shouting

Stayed in May 2024

Currently not serving food but that may be because we visited in the quiet season

The staff were so friendly and went above and beyond to make our stay a good one. Its a lively bar which suited our group and got quiet at the right time.

Stayed in May 2024

The parking could have been annoying if the machine or the parking attendants checked as £11 is steep. The Hotel is a little dated inside and our bathroom door didnt shut properly but it didnt bother us too much. I could imagine that this was and could be with some TLC and absolute gem.

I stayed here with my son so that we could go to Zipworld the next morning. The location was brilliant, Zipworld is a few minutes drive away, there are plenty of convenience shops and takeaway options but we chose to sit in at the local curry house. We then had a few drinks in the Hotel bar which is dated but has a well used pool table, lots of locals and noise in the bar which will not be for everyones liking but we enjoyed it. Locals were friendly and music lively, everything was off by 11.30 which enabled a good nights sleep (the beers helped). Room was spacious with a cracking view and everything clean enough. We had breakfast in the morning which was good value for the price paid, £7.95 for a good sized Full Welsh Breakfast including tea. Limited parking but a car park at the back with a broken pay machine came to our rescue, £11 per night if working. It depends on the group you are with, expectations and duration as to this hotell being for you but we would both stay here again.

Stayed in April 2024

Parking not great, have to juggle with people using the pub for a few pints as they also use the 5 spaces free parking

Spacious room

Stayed in April 2024

A bit dated

Didn't have breakfast. Chef off.

Stayed in April 2024

No chef to do breakfast

A little dated inside but pleasant enough

Stayed in September 2023

Mugs and glasses on tray in bedroom were sticky and dirty. Mattress had seen better days. But, great location for train travel, and really nice staff, even if there was only one of them!

Sweet kind staff! They were happy to assist with WiFi and bus times, and apologetic that the kitchen was closed as was most everything else in the town(it was a Monday).

Stayed in September 2023

No restaurant facilities as we were told there was no chef. Some of the items in the room like kettle, skirting boards, tea bag holder …. We’re in need of a clean. Postcode on hotel web site was different to actual postcode.

Location, available fish and chip shop near by

Stayed in September 2023

Now, where do I start? It's a ship without a captain. Feels more like a local saloon than a hotel. Only place where upon your arrival you find earplugs in your room. The whole building begs for renovation and I'm not even talking about all the footprints on the wall. Room was very acceptable for a 2 night stay, apart from low pressure shower and lack of chairs/stools in the room. It feels like the staff is left to handle the whole hotel and bar without any support. Hats down to all staff. The noise wasn't as loud as expected, didn't need to use earplugs. Advice: read TripAdvisor about this place before booking it. Stay at your own risk

It's a great location in the heart of town. Close to train station, bus stop an local shops and restaurants. Friendly and helpful staff.

Stayed in July 2023

room was huge but in disrepair. shower didn’t work, bathroom door didn’t lock, toilet flush was poor, spare bed very creaky!

location was beautiful. convenient car parking. friendly host, nice food

Stayed in August 2023

Zero

Great location. Very welcoming, cheap and chirpy

Stayed in August 2023