48 Queensborough Terrace, Bayswater, Westminster Borough, London, W2 3SJ, United Kingdom
#932 of 1,008 hotels in London
Guests' ChoiceBased on 4899 hotel reviews
5.8Cleanliness
6.3
Comfort
6.2
Location
8.3
Facilities
6.0
Staff
7.2
Value for money
6.2
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Rachel
United KingdomWindow with no view was an empty storage room behind the window! Lipstick on towels in bathroom. Holes in ceiling. Tiles broken in bathroom.
Staff where lovely
Stayed in April 2024
Reviewed: April 18, 2024
Norfaizah
United KingdomI had to carry my luggage up the stairs. Plus, the bed is not comfortable, comfy and has loud noises. The room seems old too.
The bathroom was very clean.
Stayed in April 2024
Reviewed: April 18, 2024
Goncalo
United KingdomLack of toilet
Window Views
Stayed in April 2024
Reviewed: April 17, 2024
Samuel
United KingdomThe Washroom
Everything was okay
Stayed in March 2024
Reviewed: April 16, 2024
Laura
United KingdomRoom very small but bed comfy and slept well. Bathroom clean but again very small for 3 people. Staff barely spoke at all and reviews said how friendly and welcoming they were.
Location, super handy for getting to tube, theatres and around town. Lovely spot close to Kensington park. Beds very comfy but room very small. Bathroom clean but also very small and cramped for 3. We only slept here though so for a nights sleep it was fine.
Stayed in April 2024
Reviewed: April 15, 2024
Selina
United KingdomOn arrival did not get a welcome or hello from the staff member. Got asked straight away if we had signed anything. Not expecting much chat as understand there is work that needs to be done to check us in, but no friendly general talk was had. Room was pretty small but comfortable. We had a fire alarm at 2:15am for a brief moment which obviously startled us, was due to someone smoking in their room but there was no apology from staff when we checked out the next morning.
Location being close to Hyde park and tube stations
Stayed in April 2024
Reviewed: April 15, 2024
Mark
United KingdomBasement room with the constant hum of an air on unit outside.
Clean, warm and easy location.
Stayed in April 2024
Reviewed: April 14, 2024
Tommy
United KingdomThe rooms were small and so hot I struggled to sleep. We heard doors banging and people walking past.
Perfect location, near tube station. Staff were very friendly and helpful.
Stayed in April 2024
Reviewed: April 9, 2024
Miguel
United KingdomRooms
Stayed in March 2024
Reviewed: April 7, 2024
Reece
United KingdomThe air con didn’t work and the room was to hot in the basement
Cheap and good location
Stayed in April 2024
Reviewed: April 7, 2024
Lucas
NorwayThere was water damage in the floor. There was mold in the lamp over the sink in our first room. Our first room was nothing like the picture shown on the page when we ordered. We changed rooms, but the second room wasn't all that much better, it was better, but only by a few details.
The staff was amazing.
Stayed in April 2024
Reviewed: April 4, 2024
Sara
United KingdomWe had a basement room so there was no window - we didn’t like this.
Air conditioning, luggage room, comfy bed
Stayed in April 2024
Reviewed: April 3, 2024
Lediju
United KingdomInterior
Easy
Stayed in April 2024
Reviewed: March 28, 2024
Pal
United KingdomYou can't switch off the heating and you felt as you were in a sauna.
Location is absolute perfect. 2mins walk to the tube station. Hyde Park is at the next corner. Stuff are very helpful.
Stayed in March 2024
Reviewed: March 27, 2024
Becky
United KingdomThe bedrooms looked nothing like there photos very small facilities in the bathroom not near anything for tourist wise example Buckingham palace is an hour walk away just, wasn’t happy with the room atall
The staff were very helpful
Stayed in March 2024
Reviewed: March 25, 2024
Nick-k
United KingdomKettle could have been arranged in a way that a laptop can be used in the same surface area. Seat of that little table could have been better. Instant coffee was undrinkable (wish I knew to bring my own) - coffee and tea then dissapointing. TV adjustment arm was too loose and had a mind on its own. Finally bed and pillows were not comfortable
Bathroom was newish, very clean and functional. Location very good and in close proximity to many business places. Staff very helpful and pleasant. Room temperature and ventilation comfortable
Stayed in February 2024
Reviewed: March 24, 2024
Spyridon
FranceEverything was comfortably fine.
Stayed in March 2024
Reviewed: March 23, 2024
Amar
United KingdomThe toilet had urine stains. Shower did not have a soap holder.
Breakfast was good
Stayed in March 2024
Reviewed: March 23, 2024
Muhamad
MalaysiaWe were in group of 4 for two rooms, were given 2 rooms in the basement. The lift to basement was small. The hotel should not give room to basement if the lift was only fitted for one person with 2 luggage.
The heater n shower are good.
Stayed in February 2024
Reviewed: March 19, 2024
Robin
United States of AmericaThe hallway light was shining through bottom & right side of the door.
The location.
Stayed in March 2024
Reviewed: March 17, 2024
George
United KingdomVery noisy fan outside bedroom window. Cleanliness was poor in room and bathroom. Looked like only the basics had been done. Dirty water leak stains on the ceiling.
The bed was comfy and staff friendly.
Stayed in March 2024
Reviewed: March 13, 2024
Patrycja
United KingdomThe size of the room was ridiculously small. We hardly slept on the “double bed” that was actually single in my opinion.
Great location, very tasty breakfast, the room was freshly renovated, everything was new and very clean.
Stayed in March 2024
Reviewed: March 8, 2024
Marcus
United KingdomThe noise of the people in the room above having a party for 2 was very noisy. Lots of noise transfer between floors, needs more sound proofing.
Friendly staff.
Stayed in March 2024
Reviewed: March 7, 2024
Orla
IrelandSmall room,small window,fan provided very cheap . . . It would not stand alone
Clean,quiet,very good staff
Stayed in March 2024
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