48 Queensborough Terrace, Bayswater, Westminster Borough, London, W2 3SJ, United Kingdom
#934 of 1,005 hotels in London
Guests' ChoiceBased on 4829 hotel reviews
5.7Cleanliness
6.3
Comfort
6.2
Location
8.3
Facilities
5.9
Staff
7.2
Value for money
6.2
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 27, 2024
Becky
United KingdomThe bedrooms looked nothing like there photos very small facilities in the bathroom not near anything for tourist wise example Buckingham palace is an hour walk away just, wasn’t happy with the room atall
The staff were very helpful
Stayed in March 2024
Reviewed: March 25, 2024
Nick-k
United KingdomKettle could have been arranged in a way that a laptop can be used in the same surface area. Seat of that little table could have been better. Instant coffee was undrinkable (wish I knew to bring my own) - coffee and tea then dissapointing. TV adjustment arm was too loose and had a mind on its own. Finally bed and pillows were not comfortable
Bathroom was newish, very clean and functional. Location very good and in close proximity to many business places. Staff very helpful and pleasant. Room temperature and ventilation comfortable
Stayed in February 2024
Reviewed: March 24, 2024
Spyridon
FranceEverything was comfortably fine.
Stayed in March 2024
Reviewed: March 23, 2024
Amar
United KingdomThe toilet had urine stains. Shower did not have a soap holder.
Breakfast was good
Stayed in March 2024
Reviewed: March 23, 2024
Muhamad
MalaysiaWe were in group of 4 for two rooms, were given 2 rooms in the basement. The lift to basement was small. The hotel should not give room to basement if the lift was only fitted for one person with 2 luggage.
The heater n shower are good.
Stayed in February 2024
Reviewed: March 19, 2024
Robin
United States of AmericaThe hallway light was shining through bottom & right side of the door.
The location.
Stayed in March 2024
Reviewed: March 17, 2024
George
United KingdomVery noisy fan outside bedroom window. Cleanliness was poor in room and bathroom. Looked like only the basics had been done. Dirty water leak stains on the ceiling.
The bed was comfy and staff friendly.
Stayed in March 2024
Reviewed: March 13, 2024
Patrycja
United KingdomThe size of the room was ridiculously small. We hardly slept on the “double bed” that was actually single in my opinion.
Great location, very tasty breakfast, the room was freshly renovated, everything was new and very clean.
Stayed in March 2024
Reviewed: March 8, 2024
Marcus
United KingdomThe noise of the people in the room above having a party for 2 was very noisy. Lots of noise transfer between floors, needs more sound proofing.
Friendly staff.
Stayed in March 2024
Reviewed: March 7, 2024
Orla
IrelandSmall room,small window,fan provided very cheap . . . It would not stand alone
Clean,quiet,very good staff
Stayed in March 2024
Reviewed: March 5, 2024
Shera
NetherlandsTo get to the room was too long for me. A real maze. Too much steps what is very inconvenient with luggage
The hotel staff were really friendly, helpful and kind.
Stayed in March 2024
Reviewed: March 2, 2024
Sharon
IrelandBasic
Location
Stayed in February 2024
Reviewed: February 29, 2024
Sharon
United KingdomThe room was small they told us that they upgraded us as it was our honeymoon but that room wasnt big either. We had no electric on our room and told them straight away, we went out for 6hours when we got back none of our plug sockets worked. They moved us again and again this room was smaller than the other room
The area the hotel was in
Stayed in February 2024
Reviewed: February 29, 2024
Louise
United KingdomThe fire alarms going off at 5 and 8 am.
The room was lovely and clean
Stayed in February 2024
Reviewed: February 27, 2024
Tasha
United KingdomFire alarm went off twice during the night, bed was very squeaky & small. Rooms very outdated & not much like pictures. Shower didn’t work in one room & cut out in other.
Good location, easy to check in, friendly staff.
Stayed in February 2024
Reviewed: February 25, 2024
Lorna
United KingdomThe room was the size of a cupboard. Beds squeaked.
Breakfast was very good-good quality fresh ingredients
Stayed in February 2024
Reviewed: February 24, 2024
Dina
United States of AmericaThey tried to give us a basement room with no window!!! The booking photos showed windows. They charged us more for the room upstairs!!!
The room was clean but small. Staff was accommodating.
Stayed in February 2024
Reviewed: February 23, 2024
Wael
EgyptNatalia very very good
Stayed in February 2024
Reviewed: February 23, 2024
Paul
United KingdomBed very firm. Lots of noise from doors slamming shut from other guests.
Great location, friendly staff. Decent size room and adequate bathroom.
Stayed in February 2024
Reviewed: February 16, 2024
Huw
United KingdomPictures are a bit misleading. We had to walk past the kitchen to get to our first room and although clean the beds were awful, the windows were high up and the walls were paper thin. Think you get a better room if you book direct.
The second room we had was much better and more comfortable but we did have to pay an upgrade fee. The staff were great and the rooms were clean.
Stayed in February 2024
Reviewed: February 12, 2024
Kate
United KingdomWe booked because the picture had a proper single bed and we booked for a double and a single and it was actually a pull out chair bed. My daughter is 12 and finds these uncomfortable now she is taller and heavier. They’re ok for a small child. Luckily my husband slept soundly on it so we didn’t bother to ask reception to move.
Good location and room was clean. Good shower!
Stayed in February 2024
Reviewed: February 12, 2024
Robert
United Kingdomno window in the room, you can hear the aircon all night even if yours is turned off. room gets very hot.
location is good, price is good but you defo get what you pay for
Stayed in February 2024
Reviewed: February 8, 2024
Vít
Czech Republicelevator noise in the room, noisy guests the first night, resolved with the staff, luckily they left the next day
Loction, standard accomodation for short trip,
Stayed in February 2024
Reviewed: February 7, 2024
Gayda
TurkeyThe room is really small. We booked one double bed and one single bed and the single bed we got was a sofa bed and it was not comfortable. There was not a toilet brush in the bathroom.
Great location, great breakfast, friendly and helpful staff.
Stayed in February 2024
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