The Royal Mile, Old Town, Edinburgh, EH1 1TH, United Kingdom
#46 of 167 hotels in Edinburgh
Guests' ChoiceBased on 4618 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.7
Facilities
8.6
Staff
8.9
Value for money
7.7
Free WiFi
8.4
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End of dialog contentReviewed: 22 April 2024
Christopher
United StatesThe room and the hallways are in need of refurbishment.
The staff was pleasant, the service good, the breakfast was excellent.
Stayed in April 2024
Reviewed: 19 April 2024
Virginia
NetherlandsIn the middle of the City Centre
Stayed in April 2024
Reviewed: 19 April 2024
Jackie
United KingdomNothing to dislike for us to be honest, would have been nice if breakfast had been included, but we just popped across the road.
Location is perfect, straight out onto the main street, room was lovely, Bed was extremely comfortable, all clean & welcoming.
Stayed in March 2024
Reviewed: 17 April 2024
Anita
United KingdomNothing specific All was good
The location
Stayed in April 2024
Reviewed: 15 April 2024
Bee
MalaysiaNone
Great location and amazing breakfast selection. Comfy rooms too
Stayed in April 2024
Reviewed: 14 April 2024
Stephen
United KingdomThey gave me a xtra add on wot was not different to wot I had an to pay £50 for wot I had already .pay £30 for parking Wich paying over £600 for 2 nights isn’t good an I was in room 256 an they put me next to a family 258 with children so not good both nights up at 7 am as child crying or shouting . As I went for a break .🙈a was over looking with a nice view an all night from the back was a buzzing .🙈🙈
All staff was all top of there game got a sett of amazing staff all polite and smiles 😎😎
Stayed in April 2024
Reviewed: 13 April 2024
Claire
United KingdomThe shower head was broke. So we had to hold it to shower. If we are paying well over £200 for a room for one night , we expect the facilities to be in working order. But that was the only issue.
The Rooms were spacious, the beds were super comfortable . Room well stocked with tea, coffees, water. Also the shower products were great and plenty of them,
Stayed in April 2024
Reviewed: 13 April 2024
Kerry
United KingdomA bit of noise from a wedding, but nothing unbearable. Food wasn't anything special and a bit pricey, but was hot and plenty of it.
Location was excellent, rooms are large, clean and comfortable. Staff helpful and friendly. Pleasant bar area.
Stayed in April 2024
Reviewed: 10 April 2024
Mahi
IndiaCouldn’t access the spa but it’s more of an issue on our end as we didn’t book in advance.
Personalisation & quick response from the team. Great breakfast!
Stayed in April 2024
Reviewed: 9 April 2024
Raymond
United KingdomNothing really. Doors made a noise when closing but nothing spectacular.
Great comfortable clean rooms. Sockets by the bed, perfect location, great shower (and bath) toiletries provided, if you miss breakfast there are lovely cafes 1 or 2 minutes walk away. Uber, Uber eats and deliveroo available nearby
Stayed in April 2024
Reviewed: 9 April 2024
Sarah
United KingdomShame no jacuzzi in spa, a real miss.
Great location, friendly and helpful staff, cleanliness.
Stayed in March 2024
Reviewed: 8 April 2024
Ian
United KingdomBreakfast could have been hotter and fresher. Much of the hot food looked like it had been there for hours.
Large quiet room and good facilities. Excellent location.
Stayed in April 2024
Reviewed: 8 April 2024
Megan
United KingdomRooms were super spacious and comfy. The hotel was in a great location and the staff were very helpful when we had to arrange a late checkout
Stayed in April 2024
Reviewed: 8 April 2024
Ronnie
United KingdomThe first room was at a fire escape but when we complained there was no issue moving us to an acceptable room.
Location was excellent
Stayed in April 2024
Reviewed: 7 April 2024
Angie
United KingdomCouple of issues with room....staff were very quick to put right
Central location with lots to see & do
Stayed in April 2024
Reviewed: 6 April 2024
Brett
United KingdomIt’s a busy hotel so it’s quite difficult to find a quiet time for the pool and sauna area, although the facilities themselves are good.
Location really is perfect, step out the front and everything is on your doorstep.
Stayed in February 2024
Reviewed: 6 April 2024
Dawn
United KingdomHow busy the pool was !
Location
Stayed in March 2024
Reviewed: 6 April 2024
Antonio
United KingdomThere was no shoehorn in the room!!
For a superior room, we were expecting a larger room. We asked for a room with the view of the old town, but received a room with the view of the concrete wall.
Stayed in April 2024
Reviewed: 6 April 2024
Gregor
United KingdomLiked everything
Period classy architecture with modern interior design
Stayed in April 2024
Reviewed: 5 April 2024
Michael
United KingdomBreakfast
Location
Stayed in April 2024
Reviewed: 5 April 2024
Lauren
United KingdomThe mini fridge didn’t work and didn’t have any snacks inside. The iron in the room was leaking water, we requested another which didn’t have a working plug, the third one didn’t heat up but the fourth one works fine 😂
Great location with friendly staff. Clean and nice breakfast.
Stayed in April 2024
Reviewed: 5 April 2024
Fergal
IrelandSmall room, no separate shower
Excellent location, lovely hotel
Stayed in March 2024
Reviewed: 4 April 2024
Daniel
United KingdomLarge room, good pool facilities
Stayed in April 2024
Reviewed: 4 April 2024
Aline
United KingdomAlthough the room was clean, the bin in the toilet had not been emptied. Breakfast was not the best. Eggs underdone, bacon underdone. However staff were helpful.
Very friendly helpful staff. Lovely room with comfy bed and despite the pouring rain, we had a great view! The room was quiet and we slept well.
Stayed in April 2024
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