Reviews of Nobu Hotel London Portman Square This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
22 Portman Square, Westminster Borough, London, W1H 7BG, United Kingdom
#254 of 1,102 hotels in London
Guests' ChoiceReview Score
Based on 1247 hotel reviews
8.4Score breakdown
-
Cleanliness
8.9
-
Comfort
9.2
-
Location
9.4
-
Facilities
8.7
-
Staff
8.6
-
Value for money
7.7
-
Free Wifi
8.5
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: September 8, 2025
Anfal
Kuwait3 Reviews9.0“Perfect”- • Leisure trip
- • Couple
- • Cozy Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The room was tiny but clean with all we need
The location is excellent
Stayed in September 2025
-
Reviewed: September 7, 2025
Selen
Italy11 Reviews7.0“Nice”- • Leisure trip
- • Travelers with friends
- • Cozy Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Rooms were not high, a bit small. Staff in general was very nice but the lady who did my check in was weird, definitely not meant to work in this department.
Nice modern
Stayed in September 2025
-
Reviewed: September 4, 2025
Francesca
United Kingdom16 Reviews1 helpful vote9.0“Great location, lovely hotel, excellent breakfast”- • Leisure trip
- • Couple
- • Superior Room
- • Stayed 1 night
- • Submitted from a mobile device
We booked a table in the bar & on arrival were told there was a private event in the bar so we couldn’t go in which was a shame as we hadn’t tried that bar before. We ate in the restaurant and the food is very good but it is expensive.
It’s a lovely hotel with simple, clean rooms. Great bars & facilities. Will definitely go back.
Stayed in September 2025
-
Reviewed: September 4, 2025
David
United Arab Emirates26 Reviews3 helpful votes8.0“Good stay but costly”- • Business trip
- • Solo traveler
- • Superior Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Very expensive
Location
Stayed in June 2025
-
Reviewed: September 3, 2025
Ibrahim
Nigeria6 Reviews2 helpful votes8.0“Absolutely lovely”- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 2 nights
It’s ok
Breakfast was excellent
Stayed in August 2025
-
Reviewed: August 21, 2025
Adnan
Kuwait5 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Very good
Every thing
Stayed in July 2025
-
Reviewed: August 14, 2025
Abdullah
Kuwait51 Reviews20 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Superior Room
- • Stayed 11 nights
- • Submitted from a mobile device
The air conditioning is not good The accommodation price is somewhat high. A five-star hotel is supposed to have staff who are experienced with guests. For example ( Smile, welcome and body language ) Providing easy solutions if the customer encounters a problem Unfortunately, all of this was not available to the employee of the reception They asked for a very high security deposit of 600 euros Upon checkout, an amount was deducted for breakfast, and I did not order breakfast. They asked me for a tip in an unwelcome manner. And many things... I hope the management will reconsider the qualification and training of employees in receiving guests.
location Facilities
Stayed in August 2025
-
Reviewed: August 8, 2025
Keira
United Kingdom1 review7.0“Good StY”- • Leisure trip
- • Couple
- • Cozy Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Room size and refund from hold payment which still havent got since 3rd August
We enjoyed the location, the room was very small for 1500
Stayed in August 2025
-
Reviewed: August 4, 2025
Charles
United Kingdom2 Reviews1 helpful vote9.0“Comfortable stay, lovely staff & great location”- • Leisure trip
- • Couple
- • Cozy Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Very slow at breakfast, good job we weren’t in a rush. Lovely guy that served us though.
Great location, lovely reception & clean room
Stayed in August 2025
-
Reviewed: August 1, 2025
Turki
Saudi Arabia4 Reviews9.0“Good but expensive”- • Leisure trip
- • Family with young children
- • Family Deluxe Balcony Room
- • Stayed 2 nights
- • Submitted from a mobile device
no swimming pool No kids play room
Location Clean Beds Outdoor restaurant area
Stayed in July 2025
-
Reviewed: July 29, 2025
Julie
United Kingdom5 Reviews2 helpful votes8.0“Good”- • Leisure trip
- • Couple
- • Superior Room
- • Stayed 2 nights
- • Submitted from a mobile device
Locations
Stayed in July 2025
-
Reviewed: July 27, 2025
Catherine
United Kingdom22 Reviews3 helpful votes7.0“Average nothing more. Pay the extra and stay at the Shard”- • Leisure trip
- • Family with young children
- • Cozy Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
We paid extra for a balcony but it was locked Perhaps we should have challenged we we arrived but we didn’t and to be honest it’s not worth the extra cost
The beds are like sleeping on a cloud
Stayed in July 2025
-
Reviewed: July 26, 2025
Mateusz
Poland5 Reviews8.0“Safe choice in excellent location in with lovely breakfast but not as luxury as it is advertised.”- • Leisure trip
- • Couple
- • Superior Room
- • Stayed 2 nights
Noise. First night, after midnight, we were waked up by the noise. It was not a noise from the outside of the hotel and was not made by other guests. It sounded like some cleaning or maintenance work were performed on upper flor or some problem with the ventilation system and air was banging on some elements. Service charge At the check-in, you are informed that your bill will be increased of 5% because of “service charge”. When you will be checking-out, you can resign paying service charge. For me, it is like sending a message to the guest: “No matter have much you have already paid us, we want more and more of your money”. Well, it is far away from hospitality, and it makes awkward atmosphere from the beginning. Nobu London Portman Square, in my opinion, is good value for the money comparing to other hotels in London. I would not mind if the initial price would be increased, but without this embarrassing experience called “service charged”.
Excellent location - close to Hyde Park, Regent Park, walking distance to the tube but in a quiet area. Modern design - this is not very common among hotels in London! Every item in the room and in the hotel is made of materials of high quality. Great breakfast. Room Service + MiniBar
Stayed in June 2025
-
Reviewed: July 24, 2025
Emanuel
United Kingdom3 Reviews3 helpful votes9.0“Very good”- • Leisure trip
- • Couple
- • Deluxe Double Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Hard pillows haha
Staff are amazing
Stayed in July 2025
-
Reviewed: July 22, 2025
Waqas
Pakistan20 Reviews1 helpful vote8.0“great location”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
small washrooms
location
Stayed in July 2025
-
Reviewed: July 20, 2025
Laureen
Bermuda25 Reviews8.0“Overall great stay”- • Business trip
- • Solo traveler
- • Superior Room
- • Stayed 2 nights
Some staff not helpful
The location is perfect for me. Walking distance to so many things. Convenient for business contacts.
Stayed in July 2025
-
Reviewed: July 20, 2025
Ipek
Turkey30 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Travelers with friends
- • Cozy Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The Nobu Restaurant serving staff is Not up to its food quality.
Stayed in April 2025
-
Reviewed: July 15, 2025
Taha
Greece5 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Cozy Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Well designed hotel. Great location. Spacious room but also I got upgraded so that uplifted my experience. Overall great experience
Stayed in July 2025
-
Reviewed: July 14, 2025
Abdullah
Saudi Arabia3 Reviews1 helpful vote7.0“overall positive stay, thanks to the location. The facilities were okay but not special. The wifi issue left a lasting b”- • Leisure trip
- • Travelers with friends
- • Superior Room
- • Stayed 4 nights
- • Submitted from a mobile device
very poor wifi in the room. practically unusable. when approaching the front desk staff about it, we were told the property is fully booked and thats why the wifi is weak/ slow. it was difficult to be connected/ productive. Although the room booked was a “superior” room, it was very small, especially the toilet. The gym was way too small and over crowded, I couldn’t fit in a workout during my stay.
location was excellent.
Stayed in July 2025
-
Reviewed: July 3, 2025
Ahmed
Saudi Arabia16 Reviews2 helpful votes9.0Wonderful- • Business trip
- • Solo traveler
- • Cozy Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast and gym were in a different tower than my room.
Everything specially the gym.
Stayed in July 2025
-
Reviewed: July 1, 2025
Kate
United Kingdom42 Reviews1 helpful vote9.0“Great and will stay again but rethink the £3.50 for a pack of biscuits with your guests tea in the morning and the water”- • Business trip
- • Solo traveler
- • Cozy Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Charging for biscuits in room and water to make tea! Bit much
Perfect position and great staff
Stayed in July 2025
-
Reviewed: June 30, 2025
Maha
Kuwait10 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Balcony
- • Stayed 10 nights
- • Submitted from a mobile device
The breakfast and the lounge over priced
Location
Stayed in June 2025
-
Reviewed: June 27, 2025
Emad
Kuwait8 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Balcony
- • Stayed 10 nights
- • Submitted from a mobile device
The tip during chic out
Stayed in June 2025
-
Reviewed: June 24, 2025
Adenan
Malaysia2 Reviews1 helpful vote8.0“Dissappointed”- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Reception upon Check-out in Early Morning of 23/June was Clueless and in-efficient...Accounts were all Wrong and Took A Long Time.Have Informed Repeatedly the Facts But Ignored the Facts on Amount Deposited...Upon Arrival at my Destination,Received Email to Correct the Mistake and That what was Relayed to the Staff was Right but Repeatedly Ignored. Spoiled the Whole Image and Our Expectations of High Quality Service of Nobu Hotel
Location,Cleanliness,Helpful and Friendly Staff
Stayed in June 2025
Guests also reviewed these properties:
-
Hostal Ayamonte Los MellizosAyamonte, Spain
-
MoselgasseZell an der Mosel, Germany
-
Hotel La LunaCali, Colombia
-
Ривер Вилла Гостевой домPereslavl-Zalesskiy, Russia
-
Berty-Ocas Apart HotelBertioga, Brazil
-
LudaRome, Italy
-
AlyssaTaormina, Italy
-
Gasthof HosbeinHeiligenberg, Germany
