Bed was very hard and took a long while to get to sleep

Everything was fine apart from the bed

Stayed in April 2024

The location was very near local shops and there appeared to be lots of rubbish on the streets

The property was easy to find plenty of parking We stayed in a suite prior to picking up family from BHX We felt welcomed and the all staff we’re very polite

Stayed in April 2024

The hotel is a little run down. The entrance windows to the hotel needed a good clean, and the small garden is useless, perhaps open out the front completely. Superficially clean bedroom, which was tired with peeling paint and carpet burns. Air conditioning noisy and rattled. Lighting poor, could do with a decent desk lamp to work with. A bottle of water would be welcome on the tea tray. Peeling back the marked bedsheet revealed pubic hairs and black bits on the mattress protector. The mattress had sunk in places and needed replacing. There was a thin layer of dust on the window ledges, skirting boards, and visible areas. Window dirty on the inside. The bathroom needed a few minor touches, such as as final clean to the tiles in the shower, and the toilet needed a thorough scrub. As a lone female, I was ignored by the female waiting staff in the morning who happily tended to the male guests. I had to approach and ask for a pot of tea in the middle of eating. Breakfast was OK but overcooked with disastrous scrambled eggs swimming in cream. The car park attached to the hotel was filthy, filled with rubbish, and felt unsafe. I would have felt worried arriving in the dark, even though it is locked between 11pm and 6am.

Warm welcome on arrival, pleasant front of house who politely, kindly, and firmly ejected someone who appeared homeless and who wandered in asking to charge their mobility scooter. Leaving staff were also pleasant, but failed to send a receipt to my email address as requested. Lobby welcoming. Hotel appeared orderly and well run.. Bedroom was spacious and bathroom relatively clean, towels fresh and a decent size, pillows comfortable.

Stayed in April 2024

There was a sign up that to be more environmentally friendly towels would only be changed if left on the floor. I always approve of this as it is completely unnecessary to change towels every day. However the towels were changed every day even though we left them on rails which was disappointing.

Great location, easy walking distance to town but a quiet area. The bed was very comfortable and there was a choice of hard or soft pillow which was lovely. The staff were friendly and helpful and filled our water bottles multiple times. The carpark worked well. Breakfast was great with a good choice of food. Gorgeous scrambled eggs. Also a 5 minute walk from Broomfield Tavern, probably the best pub in the world.

Stayed in April 2024

Nothing

Friendly staff. Nice food

Stayed in April 2024

Prices in bar and have to paid fror parking

Rooms very clean, good brerakfast

Stayed in April 2024

Air con not working very well in the room and as on 15th floor the window quite rightly wouldn’t open so room was very warm during the night making sleeping slightly more difficult

Lovely breakfast and plenty of choice

Stayed in April 2024

Decent quality chain hotel and room was very nice. Used for work purposes, handy for centre of Coventry.

Stayed in March 2024

Room cleaning did not happen while we were out. We notified the reception that evening and they provided clean towels

Spacious room. Breakfast was good. Staff friendly.

Stayed in April 2024

rooms and decor getting a bit dated

Stayed in January 2024

The whole stay was perfect for our weekend. Close to where we needed to be clean and the breakfast was fine.

Stayed in April 2024

Noise at night from other occupants

Not too far from train station and town, clean throughout and very helpful staff.

Stayed in April 2024

We ate in the restaurant one evening. The food was good but a bit too expensive.

Cleanliness, staff, breakfast (excellent)

Stayed in March 2024

Walk down backstreets to get there- get an Uber (only £4 from station)

Clean and spacious rooms with large en-suite. Toiletries provided along with various tv stations and in house restaurant.

Stayed in April 2024

Parking area felt insecure.

Room upgrade to a suite, excellent ! hotel was clean, staff very friendly, breakfast was okay.

Stayed in March 2024

Location

Free breakfast

Stayed in March 2024

Excellent location within easy level walking distance of the city centre and train station. Very friendly staff and a very good breakfast. The room was very clean and comfortable.

Stayed in March 2024

Nothing

Excellent location and very friendly staff

Stayed in March 2024

The room was spotlessly clean but I found the bed and pillows a bit hard.

Really nice staff couldn't do enough for us, The breakfast was superb well cooked with good choices.

Stayed in March 2024

A bit expensive for the area and they charge you if you need to check in earlier, no courtesy at all. Also, I found dirty toilet paper on the floor in the bathroom, even though it seemed to be clean.

Good location and very comfortable room.

Stayed in March 2024

It was a convenient location for the Arches music venue

Stayed in March 2024

Evening meals disappointing in parts Some furnishings slightly ‘tired’

Large, well equipped room/suite Very clean Good breakfasts Friendly, helpful staff Handy for the city centre Convenient parking at a reasonable rate

Stayed in March 2024

Pillows not quite to my liking

Room was clean and pleasant enough for a quick overnight stay

Stayed in March 2024

In spite of housekeeper knows I was in the room, she knocked my room door in the early time. I opened the door, and I told her when I would leave, however after I backed my room in the evening, I learned my room was not cleaned up. This is only one sad thing during this visit. Other day, my room was cleaned up, however towels were a little bit messy. I doubted whether they were fresh or not.

location is good. safe, near the station, a lot of food shops, near city center.

Stayed in March 2024