Tinsley Lane South, Three Bridges, Crawley, RH10 8XH, United Kingdom
#3 of 12 hotels in Crawley
Guests' ChoiceBased on 1799 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.4
Facilities
8.2
Staff
8.6
Value for money
7.9
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 28, 2024
Alan
United KingdomHaving to pay for parking.
Nice hotel, friendly, helpful staff. Bedroom was very clean bed comfortable. Good shower. Didn't use the pool but nice to have the option. Car park useful - pity there was a charge. Good breakfast
Stayed in March 2024
Reviewed: March 28, 2024
Mark
MaltaBig rooms with all amenities
Stayed in March 2024
Reviewed: March 26, 2024
Glen
United KingdomExcellent breakfast.
Stayed in March 2024
Reviewed: March 26, 2024
Stu
United KingdomPool side was dirty along with changing room.
Friendly staff, good food nice atmosphere.
Stayed in March 2024
Reviewed: March 26, 2024
Jess
United KingdomAlthough it appeared clean the room had a strong smell of damp.
Room was clean and nice size
Stayed in March 2024
Reviewed: March 25, 2024
Paula
ThailandThe only fault was the Fridge... which gave unnecessary noise to an otherwise quiet room. I would suggest that, seeing as the fridge is empty (thus not a mini bar), fridges should be left unplugged with a note instructing the guest to plug in if required. This would save the noise, save the hotel money and save the environment. We are doing good work with the towels...let's work on the fridges!
No breakfast. Location a problem...Crawley to Hotel and Hotel to airport hsd to use taxi as bus seemed to be too difficult The expense of Taxi service makes me think I should look more closely at other locations next time. Airport drop off fees are not helping you or the traveller.
Stayed in March 2024
Reviewed: March 23, 2024
Julia
United KingdomN/a
Very modern and clean
Stayed in March 2024
Reviewed: March 22, 2024
Dean
United KingdomThere is nothing to mention here. It was all good.
We’ve stayed before and the standards remain high.
Stayed in March 2024
Reviewed: March 21, 2024
Babar
United KingdomNo smart tv in the rooms basic tv and sadly even on that majority of the aeriel channels didnt seem to work.
Great hotel the receptionist Georgina was fantastic. Our Room was really nice hotel was clean. Helpfull staff all around. Breakfast is also really good.
Stayed in March 2024
Reviewed: March 15, 2024
Patricia
United KingdomBreakfast was very poor Coffee was poor
Lovely bed Good location Good evening meal
Stayed in March 2024
Reviewed: March 11, 2024
Gail
United KingdomHavin to pay extra for parking Was told puppy could eat with us in both rest n bar by reception team But however not the case when we tried to go to bfast. View from room window was the backside of the foyer roof. Very disappointing because it’s a very tall hotel with far reaching views. We were looking forward to a nice view
Dog friendly Quiet location Room size Thumbs up for a fridge n microwave Bar n reception staff very welcoming
Stayed in March 2024
Reviewed: March 10, 2024
R
United KingdomBreakfast selection limited. Bedroom fridge not working
Comfy beds
Stayed in March 2024
Reviewed: March 10, 2024
Martyn
United KingdomRestaurant expensive
Large, very nice Rooms
Stayed in March 2024
Reviewed: March 7, 2024
Ola
United KingdomNo drinkable water given
Stayed in March 2024
Reviewed: February 26, 2024
Kimazanya
SwedenNothing
Everything was good
Stayed in February 2024
Reviewed: February 20, 2024
Sue
United KingdomFood is expensive and mine was inedible. Think it had been reheated in the microwave (Nachos) and they were too tough. Chicken tenders were no better than chicken nuggets and overcooked. We bought ready meals from nearby Tesco and heated them in the microwave for the remainder of the stay. Breakfast however, was very good!
Nice room, comfortable beds and very clean. Microwave was a huge benefit as we stayed for 4 nights.
Stayed in February 2024
Reviewed: February 19, 2024
Mcguire
IrelandCould hear the noise from the room next door, out room had a connecting door so could hear all from the next room. A bit slow to check in.
The location and the shower in the bathroom. Free takeaway coffee downstairs. The pool looked nice but didn't have time to use it.
Stayed in February 2024
Reviewed: February 19, 2024
Eva
United KingdomOne little niggle.. the room became very hot and steamy after having showers but we have opened the door for a couple minutes and the cold air from the corridor helped us a lot;-) if not for that one thing I would have given 10 out of ten.
Very grand on the arrival, beautiful and luxurious but understated and that’s a compliment! The staff team excellent, very expedient and professional. The restaurant staff were amazing and took excellent care of us. My partner is very particular about food but the Chef delivered to perfection! It was a pleasure to just get away for the night. The room was spacious, modern and very clean. We loved the sofa and we were happy to just relax and watch some TV in peace and quiet.
Stayed in February 2024
Reviewed: February 13, 2024
Colin
United KingdomDifficult exit from car park on to the road
Room size and location
Stayed in February 2024
Reviewed: February 12, 2024
Michelle
United KingdomRoom not cleaned properly, had to take rubbish and empty glasses down to reception.
Hotel was in a fantastic location. Modern facilities in room. Looks very grand on arrival.
Stayed in February 2024
Reviewed: February 9, 2024
Boland
United KingdomIf I was being picky, there were too many TV's in the Gastro bar.
Great welcome at reception desk, the staff member was polite and helpful. We dined in tge evening at the Shark Gastro bar, food was lovely and staff friendly. Wonderful comfortable bed and a great breakfast to send us on our way.
Stayed in February 2024
Reviewed: February 7, 2024
Jodi
United KingdomThe phone for room service was so crackly I had to use the one in the hall but then couldn't get an answer and the light above the bed makes a weird noise so darnt use it. Minor things.
The decor was lovely, beds super comfortable, pool was great. Staff friendly and left a card, balloons and snacks for my girls birthday.
Stayed in February 2024
Reviewed: February 7, 2024
Sally
United KingdomDuvet tucked into bed so far and so tightly I couldn't pull it out, and it didn't come high enough
Able to refresh tea tray when I needed to. Facilities nice
Stayed in December 2023
Reviewed: February 6, 2024
Christopher
United KingdomBreakfast quality a little disappointing Staff in breakfast room very unhelpful
Spotless room with microwave and fridge
Stayed in January 2024
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