36 Simpson Loan, Quartermile, Edinburgh, EH3 9GG, United Kingdom
#86 of 163 hotels in Edinburgh
Guests' ChoiceBased on 1669 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.2
Staff
8.9
Value for money
7.7
Free WiFi
8.4
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End of dialog contentReviewed: 28 March 2024
Charlotte
United KingdomBreakfast could be improved - bigger space
Very comfortable bed and nice room
Stayed in March 2024
Reviewed: 28 March 2024
Noella
MaltaDuring our stay, the primary elevator was out of order, necessitating the use of the service elevator, which could be time-consuming due to its popularity as the sole operational elevator. Additionally, some amenities showed signs of wear and tear, and while the overall cleanliness was excellent, there were some minor oversights such as a dirty utensil drawer and microwave. However, these were not major issues, and I would still re-visit and recommend the hotel!
The hotel's position is ideal, with everything in Edinburgh just a short walk away. The staff were incredibly helpful, and the room was very spacious, complete with a comfortable bed and a convenient kitchenette, which was an added bonus.
Stayed in March 2024
Reviewed: 26 March 2024
Carrie
United Kingdombroken lift
large suite for a single room price
Stayed in March 2024
Reviewed: 24 March 2024
Elena
United Kingdombeds were squeaky.
Stayed in December 2023
Reviewed: 24 March 2024
Sarah
United KingdomBuilding work on land next door woke me up and was noisy when window open.
Beautiful room.Clean and comfortable.
Stayed in February 2024
Reviewed: 23 March 2024
David
United KingdomBreakfast was okay but not great. The scrambled egg was very solid and the quality of some of the other elements was not the best.
Lots of space and very comfortable.
Stayed in March 2024
Reviewed: 22 March 2024
Kelly
United KingdomSofa bed wasn’t very comfortable- mattress very thin.
Good breakfast. Nice bright room. Great location
Stayed in March 2024
Reviewed: 18 March 2024
Ryan
United KingdomGood location, very comfortable bed and the staff were friendly and helpful
Stayed in January 2024
Reviewed: 17 March 2024
June
United KingdomThe sofa in the room was quite shabby.
The location and the staff
Stayed in February 2024
Reviewed: 15 March 2024
Luke
United KingdomNot enough bathroom privacy or space to get changed
Stayed in February 2024
Reviewed: 14 March 2024
Simon-quentin
United KingdomSome of the bathroom fittings were less than robust and needed attention- parking was plentiful if expensive in the nearby underground car park with limited options on street and vigilant traffic wardens.
Connor at reception set the tone with a very helpful return e mail detailing accurately answers to our questions especially check in time and parking choices. Bed was very comfortable and rooms were well sound proofed. Breakfast comprehensive although limited seating .
Stayed in March 2024
Reviewed: 14 March 2024
Gordon
United KingdomUnfortunately, the lift broke, which was inconvenient. But we were lucky, we were on the first floor.
Good location Very comfortable room with small kitchen Friendly staff Excellent breakfast
Stayed in March 2024
Reviewed: 11 March 2024
Stacy
United StatesWas really surprised at how thin the walls were. Could hear everything in next room over when sitting near it. No fan in bathroom. Shower was barely warm. Bare drywall in the sink part of bathroom. No mudding and painting. A hole was in the wall with a rod loosely in it. A piece of paper had been put there to hold it in place. The toilet creaked when sat on.
Location. Great bed. Great breakfast.
Stayed in March 2024
Reviewed: 10 March 2024
Tanny
SingaporePerhaps hotel could consider alternating some breakfast option every other day. For eg, bacon/boiled egg on mon,wed, fri. and sun; sautéed mushroom/scrambled eggs on tues, thurs, sat. Hotel could also consider converting a meeting room to eating area as it can get real crowded at breakfast. But, just gotta wait a short while and there will be seats available.
The stay exceeded our expectations probably because the reviews on booking.com and tripadvisor, that i made reference to, was mostly neutral or negative. First, we were greeted with very friendly staff at the front desk who provided useful information for our stay. The room we stayed was spacious and clean and with a proper table for me to work at night. Daily cleaning of the room was done properly although the facial tissue were not topped up (but that is not an issue, a call to the reception solved the problem). Vicinity seemed lifeless when we reached, but there were actually eateries around the area! (walked around with eyes open) Location of the hotel is great! It is of walking distance to Edinburgh Castle and the renowned Victoria Street! Hotel is quiet in the night.
Stayed in February 2024
Reviewed: 7 March 2024
Frederico
PortugalRoom cleanings could be better.
The top localization and the modern facilities .
Stayed in February 2024
Reviewed: 3 March 2024
Sandra
Austriathe hotel is very loud, rattling, in the evening when you want to go to sleep there is constant noise( 23:00 - 00:00), the walls of the hotel are made of paper, you can hear the neighboring guest snoring, you can hear the conversation.the cleanliness was very bad! in the hotel you get hair from previous guests on the bed, on the floor... when you want them to clean your room in between, they only change the toilet towels, the bathroom floor remains untoucheas well as the toilet and shower cabin ,they don't have a toilet brush.. the door from the room has a lot of space in between, so you can hear everything!
the staff is very friendly! the breakfast was excellent, many choices! the location of the hotel is excellent, I couldn't have chosen better! The rooms are very large and spacious! you have everything you need in the kitchen, as well as a hair dryer and an iron , there are European plugs in the hotel, we were there in winter, the heating is well taken care of
Stayed in March 2024
Reviewed: 2 March 2024
William
United KingdomHotel was ok, but location was slightly far from center.
Breakfast was ok, bedrooms a little tired.
Stayed in February 2024
Reviewed: 27 February 2024
Stewart
IrelandBathroom was tiny. Worked absolutely fine though
Breakfast was great, room very clean and comfortable, staff very friendly and helpful, location good, 10 minute walk to Royal Mile. Supermarket very close by. Lots of choice nearby for somewhere to eat
Stayed in February 2024
Reviewed: 27 February 2024
John
CanadaRoom 511 required a deep steam clean of both the chesterfield and area floor rug. Both were heavily stained and dirty which significantly took away from the overall comfort of the room. Other than that everything about the room was great.
Ideal location for our visit. Staff were friendly, courteous and professional. Facility was quiet. Breakfast was very inclusive in terms of selection and was quite enjoyable. Hot foods were hot. Suite was roomy and well laid out.
Stayed in February 2024
Reviewed: 25 February 2024
Debbie
United KingdomLoved the spacious apartment style room
Stayed in January 2024
Reviewed: 24 February 2024
Catriona
United KingdomNothing.
Very spacious studio room with cooking facilities. Bright room and comfortable.
Stayed in February 2024
Reviewed: 23 February 2024
Wilde
United KingdomAir conditioning broken. Breakfast area was very small. Someone's leftovers were left in the fridge. Construction outside started at 630am.
Room was upgraded to a suite. Was a gorgeous room but the air conditioning was being repaired so it was very hot, even when it was only 4° In the city. Very clean. Everything you could need in the room and well equipped kitchenette.
Stayed in February 2024
Reviewed: 23 February 2024
Ruth
United KingdomThe breakfast area was small and a little cramped making it tricky to get breakfast. No slippers in room as advertised.
Staff were lovely. The room was clean and comfortable
Stayed in February 2024
Reviewed: 23 February 2024
Girkar
United KingdomThe breakfast spread was the same everyday.
Location
Stayed in February 2024
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