It felt like a prison cell, which was quite horrible after 30 hours of flights etc

The location, the rest was well below average

Stayed in September 2025

All of the wc in our floor were blocked, 3 of the 4 days we spent here… was absolutely disgusting. We had to use the toilets in another floor. No kettle or microwave They charge you 5£ for keeping your bags

We rented a private room so was perfect Staff was friendly, they provided hot water for us to eat some soup

Stayed in August 2025

The beds should be modified The ensuit rooms should also have toilets in it. Males and females toilets should be separated

The staff, especially the Japanese guy at the reception. He was exceptional. The beds are so low, you are hitting your head on the one on top. You have a female ensuite room without a toilet in it. You have to share toilet with males

Stayed in August 2025

The room was allocated in the 3rd floor, but you should claim 5 floors without lift. Me and my partner are registered disabled and when we told them they could do anything, even changing the room.

Cleanness Staff Very good in total for travelling No alcohol and smoking rule

Stayed in August 2025

2 p bunkbed at a 5m2 room. No place to put your clothes, no closet, or hooks or whatever. Bed was only 1.90 m long(I am 1.88). But if you are looking for a very basic place to crash it will do.

The lowest price in London. Busstop in front of the hotel is great, it takes you to big ben in 15 minutes, most other highlights in 30.

Stayed in August 2025

The location was good and well connected with the city centre. It was clean and comfortable for 2 night a

Stayed in August 2025

Some of the guests are immature and they should be given a unique code to enable them to open the gate anytime they are back from town

The environment is clean

Stayed in August 2025

Good and clean

Stayed in August 2025

But it is cheap for a reason. We had a family room with shared bathroom. The room is small (which we knew), but it is very small. We had 2 bunk beds and with our bags in the middle, there was not much more space. No free towel and 5 pounds for one towel is rude. The bathroom could be cleaner, and you cannot change the temperature of the water: this is a press button which you have to press every 2 seconds for the water to keep going. No kettle or a microwave to make coffee or reheat some food onsite.

Location is great as there are bus and underground close that will get you where you want to go in London. It is cheap (for London)...

Stayed in August 2025

Bed space was not enough for 6 inches height

Location was nice , Staff was ok , I mean overall was good

Stayed in August 2025

Not a dislike, but it was very small and basic as to be expected from a hostel. Only space to walk into room and access one side of the double bed so would be no good if you had a lot of luggage or needed any storage / furniture other than a bed

Fairly central location not far from the tube, clean, all the staff we spoke to were really helpful

Stayed in July 2025

The owners jam pack every room. There's no space in the rooms for storage - not even under the beds. The bunks are generally 3 high so getting to the top bunk is a challenge. There is nowhere to cook - even thought there's plenty of space available to set up a kitchen. Many 'features' just don't exist - no laundry - it was being redone apparently but even so the space was miniscule. Showers are interesting - you push the button and get about 20 seconds worth of water - very frustrating. No quiet reading room - it was just locked for no obvious reason. Breakfasts were expensive and uninteresting on weekdays and on weekends were apparently better but again very expensive. Also there's no lift - well its there but not usable - either locked off or out of service - so if you are on the higher levels you're carrying luggage up more than 100 stairs! I

Staff are doing their best - they are very helpful and approachablle.

Stayed in July 2025

The drainage to the shower was opened it was not a nice soght

The hostel was ok

Stayed in July 2025

The place doesn’t have an elevator, the rooms are smaller than expected and lack essential items such as a bin or towers and the customer service was also not the best.

The location is good, there is late check-in and 24 hours service.

Stayed in July 2025

Room was a little cramped and hot.

Staff were extremely helpful, approachable and friendly. Couldn’t praise them highly enough.Good mix of families and groups staying. Felt safe. Not too far from central London locations.

Stayed in July 2025

There are no elevators, we had to carry our heavy luggages to what they call "3rd floor", but in reality it was 7th floor. It's way to noisy at night with young people drinking and shouting. Our room was way too small. We didn't even have room to have 2 suitcases open at the same time, we had to take turns in opening them and walking. Everything was at extra charge. Want towels? Pay extra. Want toiletries? Pay extra. Need a locker for luggage? Pay extra. But again, considering prices in London, I think you get what you pay for.

Amazing location, great staff, especially the kind Hide from Japan at reception. The interior design is pretty cool, has this awesome London vibe. My partner and I stayed in a separate room for just the two of us and we had our own bathroom, everything was pretty clean. Considering the prices of accommodation in London, you get what you pay for.

Stayed in July 2025

The toilets should’ve been cleaned more often, also in the room there wasn’t a place to put things on

The place location was excellent, the staff was very polite and the beds were really comfortable.

Stayed in July 2025

Not clean as usual

People mood

Stayed in July 2025

shower in my room was block on hot water ... imposible to use

responsiv and helpful staff at reception

Stayed in July 2025

Navigation of rooms and utilities was a little confusing. More signage will be useful.

Not to busy, everyone kept to themselves and checking in was very speedy and to the point, not over selling.

Stayed in July 2025

WASHROOM WASN'T CLEAN ENOUGH

ROOM WAS GOOD

Stayed in July 2025

Dirty toilet, warm room with poor windows, bins always full, no socket by the top bunk.

Staff, bus connections nearby, plenty space for eating.

Stayed in July 2025

The location is very loud all night, the windows block almost no noise and closing them would also make the room way to hot.

The location is great, bus stop is right at the entrance, which can get you basically anywhere. For the price, it's a good deal. Don't expect it to be super comfortable. The staff was very friendly!

Stayed in July 2025

The level of cleanliness was low, the building is a bit gloomy and the rooms are small & bare with poor ventilation

The staff were very friendly and the bunks were comfortable and the price was agreeable

Stayed in July 2025