195 Sussex Gardens, Hyde Park, Westminster Borough, London, W2 2RJ, United Kingdom
#694 of 1,005 hotels in London
Guests' ChoiceBased on 1391 hotel reviews
7.4Cleanliness
7.7
Comfort
7.6
Location
9.2
Facilities
7.1
Staff
8.7
Value for money
7.4
Free WiFi
7.5
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End of dialog contentReviewed: 15 April 2024
Bekir
TurkeyThe twin size bed was actually two one person bed put together :(
the location was good and the room was clean also it has high ceiling which is cool :)
Stayed in April 2024
Reviewed: 15 April 2024
Mal
AustraliaSmall rooms
Good location
Stayed in March 2024
Reviewed: 13 April 2024
Gee
United KingdomThe heat in the room was to hot and I couldn’t get the temperature any lower and also the internet would not connect up to any of my child’s devices which was frustrating
The proximity to transport connections and the fact there weren’t many steps for me to try to get up and down as we were on the lower level floor only had one set of stairs to manage
Stayed in April 2024
Reviewed: 13 April 2024
Charlotte
United KingdomHairdryer needs a bit of TLC
Great location near tube and train and a really friendly welcome by the staff. A fairly basic room but perfect as a base for exploring the city. Very quiet at night too.
Stayed in April 2024
Reviewed: 9 April 2024
Rebecca
ItalyClean and the staff are all kind and helpful
Near to the public transportation
Stayed in April 2024
Reviewed: 7 April 2024
Christina
FinlandThe room was small, but cozy and clean. There was no noise from the corridor and the bed was comfortable. Friendly staff.
Stayed in March 2024
Reviewed: 6 April 2024
Sugarcrumbs
EgyptTiny room , I had to carry my luggage myself and go to the reception in the other building to deliver the keys during the check out process , they could have sent someone to recieve the keys from me , but no , I was told on the phone that no one was coming to my room. The reception of the hotel is not representable at all , kind of messy and unattractive, They blocked 50 pounds from my card as a room insurance .
Location, quiet room, clean bathroom, good heating, the hotel was courteous enough to respond to my request for a ground floor.
Stayed in March 2024
Reviewed: 3 April 2024
Moa
SwedenThe bedduvet and the thin door to the toilet.
The location and the bathtub.
Stayed in March 2024
Reviewed: 2 April 2024
Bayat
IranBest reception staff Warm greetings
Stayed in April 2024
Reviewed: 29 March 2024
Gary
United KingdomSteep narrow stairs will not accommodate large suitcases. Great if you are travelling light. Reception looked dark and ominous.
Good location and quiet. Clean room and good shower. Very close to some good restaurants and pubs.
Stayed in March 2024
Reviewed: 28 March 2024
Liene
LatviaLittle space.
Nice location.
Stayed in March 2024
Reviewed: 28 March 2024
Irina
United KingdomDeposit 50 pounds for the room. Probably I missed it during the booking, but it’s quite rarely you can meet in such category hotels in London. The check in is only until 11pm.
It was good spot: clean, good bathroom, no smells, very quiet place.
Stayed in March 2024
Reviewed: 27 March 2024
Brian
IrelandExcellent value for money for a family of five. Once you are using it for somewhere to rest your head only, then it works fine. It is very basic, small and with stairs only but was clean, beds were comfortable and 5 minute walk to Paddington Station.
Stayed in March 2024
Reviewed: 26 March 2024
Thorsten
GermanyClose to Paddington station and Hyde park, I was happy to find that hotel.
Stayed in March 2024
Reviewed: 18 March 2024
Petra
United KingdomVery central, hotel room is comfortable and clean. Staff are very helpful
Stayed in March 2024
Reviewed: 15 March 2024
Alex
United KingdomThe ensuite was clean and well appointed but was very small and narrow. It would have been nice to have been able to open the windows a little wider too.
I was in a single ensuite room on the highest floor of the second building. The room was comfortable and cosy, the shower had great water pressure (which surprised me being on the top floor), and the wifi was great. When I checked in at the reception in the main building the receptionist walked me over to the second building personally.
Stayed in January 2024
Reviewed: 7 March 2024
Annelie
SwedenThat breakfast was missing
Personalen var hjälpsam
Stayed in March 2024
Reviewed: 28 February 2024
Natalia
ItalyWiFi worked just on the first day, the staff were efficient but could be more smiling, messy lobby
Very conveniently located, super-clean room with no floor carpeting
Stayed in February 2024
Reviewed: 27 February 2024
Malcolm
United KingdomMy room was on the top floor of a different building with no lift and steep narrow stairs, although the staff did carry my case to the room which was very helpful. Bathroom was very small, and the bed a bit short.
Hotel is in a very good location for Paddington station and local cafes etc. The staff were very friendly and helpful. The rooms are very clean. Excellent value for money.
Stayed in February 2024
Reviewed: 16 February 2024
Conxita
SpainGood Location and quiet day and night.
Stayed in February 2024
Reviewed: 16 February 2024
Michael
New ZealandStairs are a pain, I was on the 4th floor, but thats the only negative.
Room was clean and adequate. It is as advertised, small but pleasant.
Stayed in February 2024
Reviewed: 13 February 2024
Muhammad
DenmarkRoom was on 3rd floor with narrow stairs as usual in old london buildingd. Not so practical wit big luggage.
Clean and comfortable. Not så long from Paddington station.
Stayed in February 2024
Reviewed: 8 February 2024
Mahsa
NetherlandsThe hotel is in a nice area with easy access to the subway. There are also bike sharing stations nearby that we used a lot. The hotel was clean, and the bed was comfortable.
Stayed in February 2024
Reviewed: 5 February 2024
Marekabat
SlovakiaThin walls, bit noisy.
Small, cozy and clean hotel. Great location. Friendly staff.
Stayed in February 2024
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