Cleeve Hill, Cheltenham, GL52 3PX, United Kingdom
#21 of 28 hotels in Cheltenham
Guests' ChoiceBased on 1705 hotel reviews
7.7Cleanliness
8.0
Comfort
8.1
Location
9.2
Facilities
7.7
Staff
8.8
Value for money
8.0
Free WiFi
5.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Sergei
United KingdomN/A
Comfortable bed ,lovely evening meal
Stayed in April 2024
Reviewed: April 17, 2024
Andrew
United KingdomNothing
Room had nice views. Food was of a good quality.
Stayed in March 2024
Reviewed: April 11, 2024
John
United KingdomLack of staff. Main feedback would be for Greene King to bring the place into 21st Century. Looked tired. Glass lean-to around outside was in an awful state. Friendly staff made up for it.
Very quiet, even though near main road. Breakfast was okay. Didn't have dinner.
Stayed in April 2024
Reviewed: April 4, 2024
Sam
United KingdomNo wardrobe, ironing board could be tucked away - make the room visually less cluttered. No toilet brush. Restaurant staff had to be prompted to wipe down tables and cleared away breakfast before finishing.
Lovely hotel, nice layout, good room with sufficient space (double with garden view) seating area a bonus. Great food, good bar, friendly staff. Hot water at all times. Posted on my phone charger I forgot! Thank :)
Stayed in March 2024
Reviewed: April 2, 2024
Iain
United KingdomThe Food was average. Breakfast was below standard from previous visit
The location.
Stayed in April 2024
Reviewed: March 31, 2024
Elaine
United KingdomUpdating of room decor and carpets needed.
Room was very comfortable and shower facilities etc were good. The general decor and carpets (very old and discoloured) could do with some updating. Breakfast was really good and staff were very friendly and efficient.
Stayed in March 2024
Reviewed: March 29, 2024
Sergei
United KingdomN/A
Lovely evening meal friendly staff and look forward to going again
Stayed in March 2024
Reviewed: March 23, 2024
Jennifer
United KingdomRoom was very worn and tired, carpet quite dirty, walls dirty
Easy to find, easy check in
Stayed in March 2024
Reviewed: March 15, 2024
Steve
United KingdomKnew that there were some steps but more than expected
Breakfast was good.
Stayed in March 2024
Reviewed: March 14, 2024
Lisa
United KingdomNa
The price, location and lovely staff
Stayed in March 2024
Reviewed: March 10, 2024
Maureen
United KingdomNoisy drilling in adjacent bedroom while we were resting before going out for the evening. No apology from staff about this. Pot hole at entrance to car park
Delicious breakfast, convenient for 2 events we attended nearby.
Stayed in March 2024
Reviewed: March 3, 2024
Gary
United KingdomBathroom water is too hot,
Location and staff
Stayed in March 2024
Reviewed: February 23, 2024
Steven
United KingdomNothing
Nice and cosy hotel there's a pub and restaurant part aswell .the beds were cosy the shower was good.the beds are made and clean towels left every day..the WiFi was good.will stay again
Stayed in February 2024
Reviewed: February 17, 2024
Mary
United KingdomI had a great time. If breakfast had been a little cheaper it would have been the icing on a very lovely cake.
Good location for Cleeve Hill walks, close to Cheltenham for night time activities. Great breakfast although a bit pricey. Helpful and pleasant staff.
Stayed in February 2024
Reviewed: February 14, 2024
Edward
United Arab EmiratesTV didn't work in the bar so I had to eat elsewhere to watch champions league games.
Breakfast was excellent with a good choice and very good service.
Stayed in February 2024
Reviewed: February 9, 2024
Adrian
United Kingdomno observation
Views across the valley are superb. Food, both breakfast & evening meal were good. Room nice & clean.
Stayed in February 2024
Reviewed: February 6, 2024
Nigel
United KingdomYoung members of staff loitering around and joking in restaurant. Room and bathroom possibly due for updating.
Location nice with fantastic view. Room fine and sufficient for one night we stayed. Lovely seating area near check in.
Stayed in February 2024
Reviewed: February 5, 2024
Richard
United KingdomRoom 1 in need of an update. The curtains had different headings and were of different lengths. But, the room was clean, comfy bed, lots of very hot water, good shower and clean bedding.
Friendly and helpful staff. Hotel in commanding position overlooking the valley. Good food with prompt service. Superb view from bedroom 1 window.
Stayed in February 2024
Reviewed: January 30, 2024
Jill
United KingdomGood
Stayed in January 2024
Reviewed: January 29, 2024
John
United KingdomThe WI-FI in our room was very poor.
The friendly staff nothing was to much trouble .really enjoyed our stay.
Stayed in January 2024
Reviewed: January 27, 2024
Mike
United KingdomThe room was a little too hot but not overly so. An extra hand towel would have been useful
The cooked breakfast was lovely. Lots of variety and very tasty. The croissants were nice and fresh. The room was clean and the bed was very comfortable. The view from the room was beautiful . Sabby the manager/waiter was very friendly and helpful.
Stayed in January 2024
Reviewed: January 27, 2024
Raymond
United KingdomNeeds new carpet and a paint job in the room we stayed in.
Breakfast was excellent. Rooms a bit tired but clean and comfy. Staff friendly and helpful
Stayed in January 2024
Reviewed: January 22, 2024
Stephen
United KingdomRoom clean plenty of room, staff very friendly I would stay again.
Stayed in January 2024
Reviewed: January 9, 2024
Martin
United KingdomThe tepreture of the room as very hot, might be a good idea to turn down and save some penny's
Room was great with a fantastic view, good breakfast and the staff were exceptionally helpful
Stayed in January 2024
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