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  5. Reviews of The Riverside Hotel

Reviews of The Riverside Hotel 2 stars

Cinderhill Street, Monmouth, NP25 5EY, United Kingdom

#4 of 5 hotels in Monmouth

Guests' Choice

Review score

Based on 859 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    9.0

  • Facilities

    7.8

  • Staff

    9.2

  • Value for money

    8.5

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Slightly noisy from main road traffic but acceptable.

    Friendly but professional staff. Spotlessly clean. Excellent breakfast.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Welcoming and Comfortable
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    karaoke!- but the room was quiet

    Room- cosy and clean

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Good stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The TV reception was a bit hit and miss on some channels.

    Good price and good breakfast, the lovely staff even went out for fresh croissants!!

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Perfect spot for a weekend break.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Car parking on site is a bit snug but there's room for everyone and a big carpark opposite if needed.

    A suprise weekend away with friends to celebrate a special birthday. The staff were all absolutely brilliant, helping to keep everything a secret til the big reveal and could not have done more to make our stay fun, enjoyable and truly memorable. Great location for pubs, places to eat, and a walk after our full English breakfast. Exceptional service.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    2 beds joined together so very uncomfortable

    Clean Spacious

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Road noise as on the front

    Free parking close to town centre

    Stayed in February 2024

  • Reviewed: 19 March 2024

    7.0
    Loverly overnight stay in spacious clean room with a fantastic cooked breakfast included
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The main road a bit noisy

    Great big breakfast Spacious comfortable and clean room

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very close to the Monnow gate house bridge.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    7.0
    Great staff, great breakfast, great location… needs new mattresses
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was ‘noisy’ springs sprung on the mattress

    Location was great

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    A very comfortable well-situated place to stay with friendly staff
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Room a bit cramped. One bed light wasn’t working.

    Breakfast is provided as you ask for it.

    Stayed in February 2024

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Value for money friendly helpful staff clean good rooms and a great breakfast would recommend to family and friends very good

    Stayed in March 2024

  • Reviewed: 9 March 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Very good breakfast. Great location just a short walk to the high street

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Really friendly lady on front desk who welcomed us.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine

    Good location with parking, only a short walk to town

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    Last minute booking served us well
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small car park and quite tight Log burner not lit in bar despite snow outside

    Large room - super clean and warm Slightly old fashioned decor but comfortable and well priced

    Stayed in March 2024

  • Reviewed: 2 March 2024

    8.0
    Enjoyed it, will definitely come back
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I would have liked love entertainment

    Easy check.in Staff welcoming Easy car park

    Stayed in February 2024

  • Reviewed: 2 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Very good Lovely food well cooked and hot!

    Stayed in February 2024

  • Reviewed: 2 March 2024

    9.0
    Good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Didn't enjoy breakfast too much but was still nice enough

    Staff were very nice and inviting

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    We were made very welcome e by staff and punters
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    We had a couple of issues regarding a window catch and a mishap regards been booked in but the issues were sorted and they couldn’t apologise enough we were treated fairly cos of it and it hasn’t put us off coming back

    The location was accessible to centre in walking distance, room was adequate for our needs and was fairly big, the breakfast was good and the staff were accommodating value for the money we paid

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    Recommend and would stay again if in the area
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was a bit of a challenge couldn’t negotiate rear on site car park as large vans there. Pay and display opposite but full too - maybe because if close proximity to town centre and walks.

    Really close location to town centre. Room was spacious and clean. Breakfast was delicious.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    8.0
    Very good
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very good

    Stayed in January 2024

  • Reviewed: 22 February 2024

    8.0
    great location, clean, comfortable, great staff, good breakfast.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    The bed was to soft for me, but this is a personal preference.

    Room was comfortable and clean, shower nice and hot, breakfast was good and friendly staff.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Superb
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were friendly and helpful, the breakfast was lovely, would recommend

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Great value stay right in the Monmouth town centre
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Location. Friendly staff. Clean

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    would stay again
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    friendly staff nice clean rooms

    Stayed in January 2024

Showing 1 – 25

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