Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Essex hotel reviews
  4. Colchester hotel reviews
  5. Reviews of Best Western The Rose & Crown Hotel

Reviews of Best Western The Rose & Crown Hotel 3 stars

East Street, Colchester, CO1 2TZ, United Kingdom

#11 of 18 hotels in Colchester

Guests' Choice

Review score

Based on 1576 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.8

  • Location

    8.0

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.5

  • Free WiFi

    7.9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 16 April 2024

    8.0
    Lovely staff, lovely building.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was lovely, but the table was sticky (from not being thoroughly cleaned over time) and the coffee and tea pots were covered in dust!

    Lovely old building, and not too far from the centre. About a 10 min walk.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    6.0
    It was ok
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed uncomfortable springs sticking out. Rooms tired and dated. Car park noisy air con unit.

    Clean and tidy

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    A bit out of town
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No restaurant for evening meals

    Breakfast

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Incredibly good value for money. Staff very friendly and helpful. Will definitely stay here again!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Handbasin very small in bathroom and awkwardly placed near toilet.

    Room full of character. Comfy bed. Good breakfast

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Relaxing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows in room 207 need changing

    It is local to us and just an escape for the night . Also we are getting married there next year

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Lovely hotel , excellent staff.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was really hard.

    Loved how old it was , food was amazing also. The rooms were clean and spacious.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Mind your head !

    A really characteristic place with 100s of years history, including creeking floors. Lovely place with loads of beams inside and outside.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    We would stay again. The reception we first met was very welcoming and knowledgeable about the hotel’s history. The brea
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very cold and very cold with a thin duvet. The toilet seat was cracked.

    Fabulous building

    Stayed in March 2024

  • Reviewed: 19 March 2024

    7.0
    Historical setting for our historical trip.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Leak from shower door which collected at back of toilet and around sink pedestal, also had to run cold tap for ages before water came cold.

    Age and character of some of the building. Good breakfasts. Accessibility to town centre. Helpful staff and cleanliness of building throughout

    Stayed in March 2024

  • Reviewed: 18 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Superior Double Room with Single Bed
    • Stayed 1 night
    • Submitted via mobile

    Receptionist was a little impolite. I hadn't been informed of the £50 deposit until we were paying for the room.

    Robert was very polite and helpful collecting glasses for our room.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    An enjoyable stay in a quaint and comfortable hotel
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights

    Our room was lacking in hanging/storage space requiring us to live out of our suitcases for our short stay - slightly inconvenient but not a deal-breaker for us as there was sufficient floor space for that arrangement.

    A very nice blend of old and new. Our bedroom (in a detached building) was very modern, comfortable and (mostly) well appointed -see below. The offered breakfasts were very good. Staff were very friendly and accomodating. We mostly walked everywhere and found the location handy for visits to the Castle and the town centre.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Very pleasant, would stay again.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Couldn't have dinner.

    The style and cleanliness of the room. We stayed two notes and the room was reassembled for the second night

    Stayed in March 2024

  • Reviewed: 14 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    The first room offered was in poor condition

    The room was good once it had been changed

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Easy to park car

    Stayed in March 2024

  • Reviewed: 10 March 2024

    6.0
    Pleasant
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The last time I stayed at this hotel the room was a modern room this time the room needed a bit of love this time needed renovating

    Friendly staff

    Stayed in March 2024

  • Reviewed: 5 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was not value for money. They replaced food items without offering customer choice.

    Very good value for money. Very clean, staff helpful.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Fine for the purpose I needed.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Old tired building and rooms.

    Car park and location good.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    8.0
    Overall very happy, I'd have liked to flop into the (missing) restaurant to eat after a long day.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The radiator wasn't on in the room and so was initially cold. It warmed up after a while when I switched it on but the bathroom towel rail didn't work at all so the bathroom wasn't very warm at all. I assumed the hotel had a restaurant (as it did last time I stayed here) and the lack of evening eating facilities might put me off booking there in future. I did manage to find a very nice Thai restaurant about 15 minutes walk away.

    Spacious room, very pleasant. Fantastic breakfast, plenty of choice.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Back again, like staying here
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No evening restaurant available, it's unfortunate as this is a lovely hotel.

    Back again.... Working in the area again. This hotel has character, good value for money and good location. Nice eating places nearby 😁 it's handy and local for me as I do quite a few different work contracts in the area.

    Stayed in January 2024

  • Reviewed: 26 February 2024

    8.0
    A nice friendly hotel with character
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Doesn't do evening meals 😔

    This hotel has character, good value for money and good location. Nice eating places nearby 😁 it's handy and local for me as I do quite a few different work contracts in the area.

    Stayed in January 2024

  • Reviewed: 22 February 2024

    8.0
    A historic experience
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There must be quite some dust about the bed or curtains, or something else in the room, as we soon became allergic. Apart from that, the shower system is a bit difficult to operate. The corridors in the hotel are so long and we had to go up and down and up again to reach our room, which again is due to the age of the building, and was not an issue, but might be a problem if you have lots of luggage or mobility restrictions.

    The medieval air about the place almost gives you goosebumps at first (even though it's obviously part of the charm), and finding a comfortable and well equipped room is rather relieving. The room was warm, which is essential in the cold season, and one can make tea or coffee, which is also nice. The hotel is surrounded by lovely old houses on a main road and is close to the town centre.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    Good location, nice room overall.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too many stairs to get to the room, carrying luggage it was hard work.

    Nice size room, bathroom was lovely and refurbished. Clean and good location.

    Stayed in January 2024

  • Reviewed: 18 February 2024

    7.0
    Nothing particularly wrong with this hotel. Generally we were happy with the cost and location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Dated and some fixtures and fittings need attention.

    Location and Cost.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beds small. Shower could look better. Mouldy

    Old charm. The location was good.

    Stayed in February 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: