Lancaster Terrace, Westminster Borough, London, W2 2TY, United Kingdom
#56 of 1,005 hotels in London
Guests' ChoiceBased on 4356 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.3
Facilities
9.2
Staff
9.4
Value for money
8.3
Free WiFi
8.9
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End of dialog contentReviewed: 19 April 2024
Garzoni
SwitzerlandAll was ok
All was ok
Stayed in March 2024
Reviewed: 17 April 2024
Ahmed
United StatesNothing that I can recall.
The breakfast was great and the location is the best.
Stayed in April 2024
Reviewed: 17 April 2024
Mark
United KingdomBooked this hotel off the back of the great reviews from other travellers and wasn't disappointed! Brilliant location close to Lancaster Gate tube and Hyde Park. All of the staff we engaged with were incredibly friendly and helpful. Booked a corner deluxe room which was spacious, modern, well equipped and with great reviews. Will definitely return here in the future
Stayed in April 2024
Reviewed: 17 April 2024
Lei
United KingdomClean, enough space, good view
Stayed in April 2024
Reviewed: 17 April 2024
Dana
AustraliaThe lack of cupboard space. No decent sized shelving in the room to put clothes. We were there for 9 days
Breakfast was excellent. Room was lovely. Location is great right by the underground and Hyde park. Very convenient
Stayed in April 2024
Reviewed: 16 April 2024
Kari
United StatesReally nothing
Facility is gorgeous, location perfect, staff was top. Overall, a positive experience and would highly recommend.
Stayed in April 2024
Reviewed: 15 April 2024
Dilano
United KingdomN/a
Proximity to station. Location and quality of rooms
Stayed in March 2024
Reviewed: 15 April 2024
Humaid
United Arab EmiratesThe rooms are a little cramped.
Location and proximity to public transportation line
Stayed in April 2024
Reviewed: 14 April 2024
Ralph
United KingdomFrom the moment we stepped into the hotel, we were enveloped in an atmosphere of warmth and professionalism that only a top-tier establishment can offer. The crown jewel of our stay, however, was the breakfast restaurant and tea room managed by the incomparable Aziza and her remarkable team. The team’s attention to detail was impeccable, and their ability to anticipate our needs made us feel like royalty.. Your dedication to excellence is the reason we will be coming back. Thank you very much, Breakfast team.
Stayed in April 2024
Reviewed: 13 April 2024
Stephen
United KingdomAbsolutely every part and could not fault a single thing
I have been in hotels worldwide and have never been treated so courteous or professional in all my stays the staff are sensational from outside porters to front of house breakfast and bar staff they treated us to a sensational stay and a return visit is guaranteed well done
Stayed in April 2024
Reviewed: 13 April 2024
Pamela
United KingdomSmall bathroom
Large bed although asked for twin
Stayed in March 2024
Reviewed: 12 April 2024
Michelle
United Statessmall touches in the room like night lights, very comfy beds, Nespresso machine in the room
Stayed in April 2024
Reviewed: 11 April 2024
Cara
United StatesNothing
Wonderful stay and staff
Stayed in April 2024
Reviewed: 7 April 2024
Carol
United KingdomCouldn't see any room for improvement.
An excellent hotel. Staff very helpful and friendly. Nothing too much trouble. Breakfast buffet was lovely, and we also took advantage of the a la carte. Great view from our room.
Stayed in March 2024
Reviewed: 6 April 2024
Mr
United KingdomEven for a London hotel somewhere prices a little steep, especially the parking for guests.
Excellent service. Amazing location. Comfortable bed.
Stayed in April 2024
Reviewed: 6 April 2024
Modayil
South AfricaNothing
Location and breakfast
Stayed in March 2024
Reviewed: 6 April 2024
May
Saudi ArabiaNothing to be mentioned
Very nice clean luxurious hotel.the tube station is right on the corner under the hotel. Room was nice and spacious and service was amazing.
Stayed in February 2024
Reviewed: 5 April 2024
Alex
United KingdomNothing
Beautiful building and amazing staff
Stayed in April 2024
Reviewed: 5 April 2024
Rashid
United Arab EmiratesStaff always very polite and helpful
Stayed in March 2024
Reviewed: 4 April 2024
Keith
AustraliaThe only disappointing thing was that the previous people in our room left half eaten food in our room fridge and it wasn’t picked up by the cleaning staff. This was however quickly remedied and the hotel brought a complimentary bottle of wine to the room with their sincerest apologies and checked with us a few times after that to make sure everything was ok.
Location was excellent, across the road from Hyde Park which you can walk across to get to the museum district and Harrods and next door to Lancaster Gate tube station which is only 3 stations from Oxford Circus where all the good shops are located. Room was small but very comfortable and clean and had everything we needed. Bathroom was clean and shower was quite large. Huge selection for breakfast with continental, buffet and a la carte options. Coffee and toast to order and brought to the table and the staff remember your choices from the previous day which was a nice touch. All the staff at the Lancaster were amazing, friendly and nothing was too much trouble.
Stayed in April 2024
Reviewed: 4 April 2024
Anita
AustraliaSmall room.
Great location. Great restaurant. Amazing breakfast. Room very small but clean. Good shower. Staff helpful.
Stayed in April 2024
Reviewed: 3 April 2024
Sanjeev
MauritiusNo complaints at all.
Brilliant Breakfast ....! Friendly staff
Stayed in March 2024
Reviewed: 2 April 2024
Haore
SwedenGreat location, amazing breakfast and friendly staff.
Stayed in March 2024
Reviewed: 31 March 2024
Bruno
FranceVery well kept hotel, clean and lovely staff
Stayed in January 2024
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