The Promenade,Southport, Southport, PR8 1RB, United Kingdom
#13 of 15 hotels in Southport
Guests' ChoiceBased on 4345 hotel reviews
7.5Cleanliness
8.1
Comfort
8.0
Location
9.0
Facilities
7.4
Staff
8.5
Value for money
8.1
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: September 2, 2025
Biswajit
United KingdomNo Bathtub in the room. While booking, it showed the room comes with a bathtub. It was a bit dissapointing.
The location was good.
Stayed in August 2025
Reviewed: September 2, 2025
Lesley
United KingdomDid not know I had to pay for parking and pay extra for my dog so this bumped up the bill .
The quiet able to enjoy the area ,
Stayed in August 2025
Reviewed: September 2, 2025
Brian
United KingdomNo complaints
Great location clean and comfortable with parking great staff
Stayed in August 2025
Reviewed: September 1, 2025
Christine
United KingdomOur room had a little garden area which was great.The garden could do with a tidying up, bit overgrown with weeds.
Great spacious room. Booked again for November. Plenty of choice for breakfast.Staff helpful and friendly.
Stayed in August 2025
Reviewed: September 1, 2025
Jackie
United KingdomOther guest noisy through night.
Accommodating staff.
Stayed in September 2025
Reviewed: September 1, 2025
Tracy
United KingdomThat we could have our dog stay with us
Stayed in August 2025
Reviewed: September 1, 2025
Angela
United KingdomThe parking was quite difficult due to the parked cars Maybe someone to show you your room
The size and layout of the room was great
Stayed in August 2025
Reviewed: August 31, 2025
Stuart
United Kingdomas above
The location, Bed was uncomfortable, room was very warm, and noisy all night
Stayed in August 2025
Reviewed: August 30, 2025
Phil
United KingdomDinner could be more interesting
Location and value
Stayed in August 2025
Reviewed: August 29, 2025
Chris
United KingdomDidn't realise you could have pets at the property as next door had a dog that was barking most of the night but.didnt realise it was next door till the morning when we were leaving. And my lad has a fear of dogs so didn't take that too well
Very clean and tidy and spacious room, and obviously great location
Stayed in August 2025
Reviewed: August 29, 2025
Janet
United KingdomOld bathroom
Good location. Big room. Great view
Stayed in August 2025
Reviewed: August 29, 2025
Lena
United KingdomThe room really Greatneeds updating, It looked better in the pictures but it was clean and tidy. The rooms meed to be fully refurbished not just patched up. IThe hotel is beautiful it just needs investment to make it amazing.Thats the only thing..
The gentleman on reception was very helpful and friendly, even though the room really needs updating it was clean. There was an issue with the time breakfast was served but this was rectified. The reception staff were excellent! The location is great and close to all of the shops, the pier and the theme park.
Stayed in August 2025
Reviewed: August 29, 2025
Joy
United KingdomLocked piano - my grandson plays the piano couldn't use it. Key not available in the reception. Charged £10 for an extra hour of late discharge. (a little steep)
the airy clean room. Toiletries in the bathroom and if you needed more they were available at reception. kettle in room with coffee tea and milk if you required. An excellent drinks bar including coffee available in the lobby. The only drawback there was no fridge in the room some hotels have but the staff were very decent and let us use the kitchen fridge and used their oat milk for my coffee. Kept my luggage for me until the room was ready. When I checked out the staff gave a receipt to hold my luggage as I wasn't ready to go to catch my train till the early evening
Stayed in August 2025
Reviewed: August 28, 2025
William
United Kingdomthis is the forth time we have stayed at the royal clifton in the last few months and despite a request to get the wi fi sorted it seems to have fell on deaf ears it really will determin whether we will stay here again
room was very comfortable and spacious
Stayed in August 2025
Reviewed: August 27, 2025
Julie
United KingdomAll good
The staff were polite and helpful the room was very clean and food was good
Stayed in August 2025
Reviewed: August 27, 2025
Joe
AustraliaIf was all good.
Friendliness of the staff. Our rooms 008 and 011 were really good. Parking on site was a big plus, and location very handy.
Stayed in August 2025
Reviewed: August 27, 2025
Lynette
United KingdomIt was very warm and there was no fan unfortunately. I did have the window open however there was a lot of music noise that went on until after 4am
For a single room it was really spacious. There was a wardrobe and some drawers. Lovely shower. Plenty of teas and coffees.
Stayed in August 2025
Reviewed: August 25, 2025
Modlinsky
United KingdomNo aircon was so hot and music outside kept my partner awake obviously not double glazing windows
Hotel clean and good entertainment
Stayed in August 2025
Reviewed: August 25, 2025
Lee
United KingdomReally noisy at night with the pubs behind
Location
Stayed in August 2025
Reviewed: August 25, 2025
Paul
United KingdomI have to say the hotel is dated. A renovation would be very expensive given the massive size of the building. Not great entertainment on the Friday night.
Victorian elegance. Large room. Good beds. Bathtub. Good breakfast.
Stayed in August 2025
Reviewed: August 24, 2025
Laura
United KingdomTook half a day to run a bath. Also desperate for a cold drink but there’s no vending machines and once the bar closes alls there was on offer was tap water
Cheap clean and good value. Bar woman was lovely. Fan in the bedroom. Good location
Stayed in August 2025
Reviewed: August 24, 2025
Teresa
United Kingdomwe had to ask again to near each other you had us on separate floors until the receptionist change them for us she was very helpful
Had a great time
Stayed in August 2025
Reviewed: August 24, 2025
Mark
United KingdomLocation
Stayed in August 2025
Reviewed: August 24, 2025
Pamela
United KingdomBreakfast choise was excellent, room was very comfortable with great views
Stayed in August 2025
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