2 Whitehall Court, Westminster Borough, London, SW1A 2EJ, United Kingdom
#353 of 1,008 hotels in London
Guests' ChoiceBased on 3145 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
9.6
Facilities
8.2
Staff
8.9
Value for money
7.6
Free WiFi
8.7
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End of dialog contentReviewed: 22 April 2024
Holland
United KingdomLack of choice of soft drinks
Great location
Stayed in April 2024
Reviewed: 22 April 2024
Yael
SwedenThe shower was a challenge to use. I understood there were rooms under renovation and I assume this was still outstanding.
I really liked the location of the hotel, the friendly and helpful staff and the breakfast and the AC
Stayed in April 2024
Reviewed: 21 April 2024
Krista
United KingdomThe decoration was shabby. For the price, I would have expected the room to have been kept a bit more up to date, there was a cracked tile on the floor outside the bathroom and bits of finish to the dressing table were worn, there was plaster missing from around one of the spotlights. There were only a couple of lifts and they were small and quite slow, if I’d been there longer, getting to the eighth floor each time would have annoyed me.
I was grateful to be able to check in earlier, 1500 is a bit late and I had a meeting at 1530. However the hotel were accommodating, I’m sure I was upgraded to the next room as it was a big room. The location was ideal and just around the corner from the underground station. I had a lovely big room, and the bed was comfy, I slept quite well.
Stayed in April 2024
Reviewed: 21 April 2024
John
United KingdomLight switches in the bedrooms are not user friendly and difficult to control
Perfect location for our trip to the theatre
Stayed in April 2024
Reviewed: 20 April 2024
Farah
PhilippinesLocation
Stayed in April 2024
Reviewed: 20 April 2024
Caroline
United KingdomWe could barely open our window in our room as it was blocked by a large black barrier. This meant we had no natural light or fresh air coming into the room. This made it stuffy and a bit depressing. The bathroom was a bit tired and the grouting was discoloured. There had been a leak from the room above, so the ceiling was stained.
Reception and staff excellent. Bar and restaurant, food, drink and staff excellent. The location was perfect and our room was quiet and spacious.
Stayed in April 2024
Reviewed: 19 April 2024
John
United KingdomEvening dinner - ala carte menu could have had better or more choices
Location - great for seeing all the major attractions Staff were excellent- friendly, and attentive .
Stayed in April 2024
Reviewed: 18 April 2024
John
United StatesThe room was in the heart of many sites and attractions with a wonderful view of the river Thames.
Stayed in March 2024
Reviewed: 16 April 2024
Steven
United StatesThe breakfast is not the best value for the money. Not bad food, just pricey.
Excellent and elegant hotel with old world English charm.
Stayed in April 2024
Reviewed: 14 April 2024
John
United KingdomAlthough the Air conditioning was excellent and very quiet, we would have liked to be able to open a window for fresh air.
Super location within easy walking distance from Trafalgar Square, Westminster and the Thames. Many of the rooms would overlook the Thames, but we were only in a standard room.
Stayed in April 2024
Reviewed: 14 April 2024
Neil
United KingdomRooms of good size, good breakfast .. great location
Stayed in April 2024
Reviewed: 14 April 2024
Chris
United KingdomBreakfast room
Upgrade to Tower Suite
Stayed in April 2024
Reviewed: 12 April 2024
Paul
United KingdomNothing really
Fantastic location, beautiful room
Stayed in March 2024
Reviewed: 10 April 2024
Elaine
United KingdomNothing
It was all lovely.
Stayed in March 2024
Reviewed: 10 April 2024
Bgf81
PortugalLift is a little old and slow. Sometimes not working.
In general, very good. Facilities, food and staff.
Stayed in April 2024
Reviewed: 8 April 2024
William
United KingdomNo view from the windows.
The location. Comfortable beds and helpful staff. Good food!
Stayed in April 2024
Reviewed: 7 April 2024
Catherine
United KingdomGrand proportions. Huge French windows in bedroom with view of London Eye. Large luxury bathroom with great lighting and powerful shower. Good makeup mirror. Complimentary drinks in the mini bar
Stayed in March 2024
Reviewed: 7 April 2024
Ann
United KingdomLifts were quite slow and crowded but didn't let us down!
Friendly, helpful staff. Clean and comfortable Central to main tourist attractions Efficient left luggage facilities & very much appreciated.
Stayed in April 2024
Reviewed: 6 April 2024
Jessica
United KingdomSome of the decor could use updating. I like toe old fashioned style, but the carpet and bathroom could use a refresh.
Staff were very friendly. Our room was ready 15 minutes early. We walked in the gorgeous garden while we waited, but went in when it started to rain. The staff called my mobile saying they knew it was raining and were able to get the room done early, which I thought was very considerate. We were also upgraded and a dome of cakes was waiting for us for my daughter’s birthday. Room was enormous and quiet. Breakfast was good.
Stayed in April 2024
Reviewed: 5 April 2024
Tracy
United KingdomSome parts of room need a little up grading . At breakfast had to queue up for coffee machine . Not great as took ages . They used to offer coffee to your table in coffee pots .
Lovely size room . Comfy bed . Spacious.
Stayed in April 2024
Reviewed: 4 April 2024
Anne
United KingdomShowers could do with updating .
Friendly and comfortable
Stayed in April 2024
Reviewed: 2 April 2024
Clive
United KingdomNot Much !
Wonderful building, great staff, and a magnificent Breakfast
Stayed in March 2024
Reviewed: 1 April 2024
Susan
United KingdomNothing
Great location
Stayed in April 2024
Reviewed: 1 April 2024
Barbara
United KingdomNo problems at all.
Location was great. Close to tube but also within walking distance of many attractions.
Stayed in March 2024
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