Marina, St Leonards-On-Sea, Hastings, TN38 0BD, United Kingdom
#6 of 9 hotels in Hastings
Guests' ChoiceBased on 3475 hotel reviews
7.7Cleanliness
8.0
Comfort
8.1
Location
8.9
Facilities
7.6
Staff
8.7
Value for money
7.9
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 April 2024
R
United KingdomCan’t think of any real problem
Price and location
Stayed in April 2024
Reviewed: 20 April 2024
Paul
United KingdomOur family room was spotlessly clean, but there were a lot of stains across the carpet which made the room feel dirty.
All of the staff were excellent and delivered great customer service. It was my birthday during our stay and my wife had arranged for bucks fizz at breakfast as a surprise. The staff reserved a table for us and decorated it with birthday confetti and balloons, and served us tea / coffee at the table as soon as we arrived. After breakfast, they brought out some lovely carrot cake with cream and a candle and sang me happy birthday - my wife hadn't arranged this part, they did it under their own volition and it was a really lovely thing for them to do.
Stayed in April 2024
Reviewed: 20 April 2024
Julie
United KingdomHotel smelt fusty, so did bedroom. Can understand to renovate such a vast building would be of aa horrendous cost. Seaview room windows not of sufficient quality to keep the noise and battering of the weather outside. The flat roof had a right knock up for cable supports to the outside lights. not a good sight.
First room allocated had what looked like a double camp bed! Requested a change of room and duly obliged. Bed ok and bathroom good. Receptionist, breakfast staff good. Breakfast was of a good standard.
Stayed in April 2024
Reviewed: 17 April 2024
Karen
United KingdomThe twin beds were different heights and mix matched headboards.
Perfect location on the sea front. A very grand hotel in its day. Our bedrooms were very big. There was a fridge in the room which we weren’t expecting.
Stayed in April 2024
Reviewed: 15 April 2024
Nova
United KingdomLiked very much my suite 203. The view and light is fantastic. The bed sits comfortably in the bedroom, indeed the bed was very comfortable. BUT the adjoining room has no idea what it is offering or should be offering. The sofa iis tiny and drab, not exactly a comfortable spread out for the watching of the television placed the other side of the room. One would rather be cosily in bed watching a TV fixed to the corner wall of the bedroom. The point of the adjoining room should be addressed. What does it offer. What should it offer. A work space. A large attractive sofa bed. A larger table in the window fir eating. Shame the windows can’t be cleaned, beautiful light unfortunately highlights the dirtiness but i don’t see how they can be cleaned as gone are the days when window cleaners stood on a window ledge! All said i very much look forward to returning 7/8 June for my daughter’s wedding in Hastings.
Fried egg was like rubber. Tomatoes raw. Bacon another sheet of rubber.
Stayed in April 2024
Reviewed: 14 April 2024
Evestaff
United KingdomThe mattresses are very soft.
The character of the hotel is exactly what I love and expected to see, it exceeded my expectations, furniture is period as expected, but a I was very happy with how clean the hotel was
Stayed in April 2024
Reviewed: 13 April 2024
Elvira
United KingdomThe rooms do require some modernisation - especially the squeaky floors and outdated windows which provide very little soundproofing against the outside traffic. No parking at the hotel.
Beautiful location right next to the beach with an unusual interior design. Breakfast is excellent with a wide variety of dishes on offer. Staff are attentive and helpful. There are a lot of highly rated restaurants very close by for delicious evening meals.
Stayed in April 2024
Reviewed: 13 April 2024
Beverley
United KingdomLarge room with excellent sea views
Stayed in April 2024
Reviewed: 11 April 2024
Hannah
United KingdomLovely brekkie. Very friendly staff. Comfortable and large rooms. Really good location and value for money. We will be back
Stayed in April 2024
Reviewed: 11 April 2024
Margaret
United KingdomI found it difficult to adjust the shower - water was too hot.
I didn't need breakfast as visiting family but the sea view from the restaurant would be lovely! Reassuring to have pleasant & helpful staff at reception - so often lacking in many places these days. Spacious room, comfy bed, warm duvet.
Stayed in March 2024
Reviewed: 10 April 2024
Mel
United KingdomRoom was cold but plenty of heating available to switch on and was warm within an hour, would have been nice to have the room warm when we arrived but no biggie
everything - although the room is dated it was massive, could do with an upgrade as a little tired but it was clean and comfortable. Would happily stay again. Breakfast was good value and veggie sausage on request was available
Stayed in March 2024
Reviewed: 7 April 2024
Ian
United KingdomExcellent room, friendly reception
Stayed in April 2024
Reviewed: 7 April 2024
Graeme
United KingdomNothing
Friendly staff,great bar food at a reasonable price especially the seafood platter. The rooms are spacious with high ceilings & clean. A Quality older style hotel at a good price.
Stayed in April 2024
Reviewed: 5 April 2024
Julie
United KingdomCold tap doesn't work. We were given a 'suite ' , kettle down a spiral staircase, water / sink upstairs so not great . Needs a good clean View was rubbish .
Stayed in April 2024
Reviewed: 5 April 2024
Andrew
United KingdomBreakfast was cold. Even the plates were cold
Excellent sized room. Friendly staff, value for money. Good choice of breakfast
Stayed in April 2024
Reviewed: 5 April 2024
Ray
United Kingdomthe hotel need some TLC nothing spectacular just sprucing up and possibly some modernisation in the rooms
Everything was good,
Stayed in April 2024
Reviewed: 5 April 2024
Philip
United KingdomThe lift could be modernised.We noticed that several wndow sills in the communal rooms facinbg the sea front were rotten
Breakfast was very good and staff were all polite in restaurant and at reception.
Stayed in April 2024
Reviewed: 5 April 2024
Alice
United KingdomWe are coffee drinkers so having stronger coffee at breakfast would be good, maybe an espresso machine or offering cafetieres.
Huge family room with sea views and everything we needed for a comfortable stay. The decor is slightly tired but clean and all of the staff were very welcoming and helpful. The breakfast had options for the whole family. The maintenance guy helped us work the tele and the reception and dinner staff were very friendly.
Stayed in April 2024
Reviewed: 5 April 2024
Susan
United KingdomCurtains in our lounge area needed attention and one was hanging down. Owing to the height of the window it wasn't something we could fix and although we mentioned it on our first night it wasn't taken care of. This meant we couldn't draw the curtains in that room, but on the whole it was a great stay.
A Grand hotel of a bygone age. Very majestic , although looking a little tired and some redecorating needed in places A lovely clean suite with great sea views. Quiet and relaxing with everything we needed for a few days break at an affordable price. The food was very good , staff very friendly and attentive.
Stayed in April 2024
Reviewed: 2 April 2024
Lindsay
United KingdomThe shower was temperamental one min hot then no cold
We booked a suite so been able to have a different room to relax in was nice
Stayed in March 2024
Reviewed: 2 April 2024
Ernesto
ParaguayPrice-to-quality
The location and the breakfast
Stayed in April 2024
Reviewed: 1 April 2024
Denise
United KingdomFeels a little like some parts of the hotel need cleaning/renewing
Familiar for my elderly mother who has stayed before
Stayed in April 2024
Reviewed: 1 April 2024
W
United KingdomRoom was a bit tired.
Staff were great. Location was great. Good breakfast.
Stayed in April 2024
Reviewed: 1 April 2024
Philip
United KingdomIconic
Stayed in April 2024
Austin, USA
Beijing, China
Vysoke Tatry - Tatranska Lomnica., Slovakia
Kazan, Russia
Val di Perga, Italy
Cortanze, Italy
Totanés, Spain
Tokyo, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content