Very steep hill

Lovely breakfast, nice room, quiet

Stayed in April 2024

Baths with shower curtains? The world's moved on guys. Also fixed height shower, no good if you don't want to wash your hair.

Pleasant hotel, nice bar and decent location. Very generous on letting us park whilst visiting the pantiles the next day. Lovely bathroom except....

Stayed in April 2024

Parking and nice position

Bar

Stayed in April 2024

Nothing

Friendliness of staff

Stayed in April 2024

Prices at the bar (pint and tonic water - £9.30). But I am from North of Watford.

The level of comfort through out was good and breakfast was exceptional and a very good selection of choice

Stayed in April 2024

Weren’t able to offer an extra hour late check-out 11-12, despite not being able to access the room before 3pm the day before. This is despite me telling them my 8 year old son was jet-lagged and still asleep. Restaurant closed at 8.30, and refused to serve anything at 8.40. Breakfast was ok but no side plates or fruit juice.

Nice modern room. Lovely shower. Nice guy who welcomed us on arrival despite not being able to give us our room.

Stayed in March 2024

The town cozld have been nearer

Brilliant good choice to choose what you wanted

Stayed in March 2024

Nice very comfortable character property, spacious room and bathroom, good food and very friendly staff. Free parking at front, walking distance to town

Stayed in April 2024

The curtains in our room were across the radiator when closed and blocked the heat so we had to fold them across the top.

Food and service were great. Handy parking at the hotel, good location to explore the town on foot.

Stayed in March 2024

Little details that could improve the customer experience in the restaurant such as cups and saucers, cruet sets replaced on tables. A quick wipe down to remove crumbs and food before the next customer.

The location was very good for visiting the area, a historic hotel with charm and decor. Breakfast provides a good selection of cooked, fruit and pastries. Excellent sized bedroom and bathroom. The restaurant decor.

Stayed in March 2024

The baby cot which was provided didn’t have a foam mattress so I found my baby sleeping on a hard board!!! I wasn’t impressed so I made do by adding the quilt which was on our bed to his cot which provided a level of cushion so he wasn’t sleeping on something so hard. The carpet looked really marked and dirty.. I gathered this was the “dog friendly” room that the hotel doesn’t mind getting dirty but I have a very clean little dog. If hygiene was the aim of having “dog friendly” rooms then ripping out yucky carpet is the best option and putting in floor boards would be much more inviting and easier to clean as well. I wasn’t completely happy allowing my baby to crawl around that carpet unfortunately :(

The staff were lovely, the car park was very useful. The interior was also nice and the breakfast area was lovely too! Very happy to be able to bring a long our dog too and the radio in the room was a really nice touch, felt a lot more welcoming than entering a quiet room :)

Stayed in March 2024

Building needs a little upkeep.

Small but pleasant room. Breakfast good with varied choices. Staff very helpful and polite. Would be happy to return.

Stayed in March 2024

Hotel was fine and suited our purposes with family living in the town, so we really only used it as B&B. My advice is that if you get a parking slot, keep it!. There are relatively few for the size of the hotel, and once vacated, it might be tricky to park in the hotel grounds.

Breakfast was tasty, and staff were attentive. Quality of food was good.

Stayed in March 2024

They are very pet friendly

Stayed in March 2024

One of the radiators in the bathroom didn't work as the valve was missing.

The room was spacious and warm.

Stayed in March 2024

N/A

We only stayed one night but it was all lovely and simple to check in. Breakfast was lovely as well

Stayed in March 2024

Nothing

Great decor, good refurbished rooms and bathrooms

Stayed in February 2024

Great value for money, large well decorated and furnished rooms and a beautiful building with great lighting and atmosphere.

Stayed in February 2024

Showers… too high No hand unit No shower hats VERY squeaky FLOOR BOARDS To room 1!

Bistro

Stayed in March 2024

Staff issues. There where mixed up with orders, bill put on wrong room nr. At breakfast my friends were not asked if they wanted coffee or tea. Taking of breakfast order was slow , we had to ask someone to come for this They were friendly, but perhaps more training needed?

Good location and dog friendly. Lift available. Good parking facilities.

Stayed in March 2024

Internet was a bit of a problem

Good, comfortable, large, recently renovated room with good newly fitted bathroom, including shower and bath.

Stayed in March 2024

I would say the room for a double was a little small. A downside for us was the fact there were no alternatives to the pillows on the bed that were uncomfortable, I did ask housekeeping, and they advised they didn't have anything else to offer.

Staff very helpful. Breakfast was fantastic, one of the best we've eaten at a hotel for a long time. Our evening meal was excellent as well. If we were in the area again would definitely stay.

Stayed in February 2024

The staff were polite, courteous and very helpful!

Stayed in March 2024

Parking is very tight and shared with locals so had to park 5-minutes away.

Location was good: staff were very good. Room a nice surprise.

Stayed in February 2024