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Having stayed here before we new we would have a good reception as all staff are very willing and helpful

Stayed in August 2025

My only minor observation, which is something I've encountered in many hotels, was the cleanliness of the bathroom door on the inside. It appears to be a common oversight where the door's inner surface, perhaps hidden when the cleaner is working in the bathroom, doesn't always receive the same attention as the rest of the space. While a small detail, it's something that, if addressed, would truly elevate the already high standards of cleanliness.

​A Delightful Stay at The Rufford Arms Hotel Restaurant ​My recent 4-night stay at The Rufford Arms Hotel Restaurant was an absolute pleasure from start to finish. I truly had a wonderful time and would highly recommend this charming establishment. ​What truly sets The Rufford Arms apart is its incredible team. Every member of staff I encountered was exceptionally friendly and went above and beyond to ensure my comfort and satisfaction. Their warm welcome and attentive service made me feel right at home. ​And then there's the food! The cuisine served at the restaurant was truly excellent. Each meal was a delightful experience, with fresh, high-quality ingredients and expertly prepared dishes. It's clear that a lot of care and passion goes into every plate. ​Overall, my experience at The Rufford Arms Hotel Restaurant was nothing short of fantastic. If you're looking for a place with wonderful staff and outstanding food, this is definitely the spot!

Stayed in July 2025

Can hear traffic from room. Didn't spoilt visit

Lovely clean room

Stayed in July 2025

Rooms were a bit tight right next to reception. Bathroom tight

The food was really good staff amazing.

Stayed in July 2025

Tricky to work the shower .. ended up having a bath

Restaurant

Stayed in June 2025

Nothing

The food was exceptional, some of the best I have ever come across( I have traveled extensively. The restaurant is open to none guest of the hotel, so if you live locally, try it out, you will not regret it.

Stayed in June 2025

breakfast

Stayed in May 2025

Friendly and helpful staff, good location

Stayed in June 2025

room was rather cramped and bathroom old fashioned

good

Stayed in May 2025

The bedroom was a good size but with tired furniture. The bathroom needs upgrading, shower curtain rather than glass panel and poor pressure from the shower.

The restaurant and bar area is light and airy and tables are well spaced. The menu choice is incredible and the food excellent. Well presented and extremely tasty. 😋

Stayed in May 2025

Music a little bit too loud, road traffic quite noisy

Amazing food and service

Stayed in May 2025

Traffic noise

Lovely room

Stayed in May 2025

Shower got very hot and although we tried all sorts of combinations we couldn’t get it to cool down. The continental breakfast was a bit thin, didn’t have any croissants or pastries, no meats or cheeses.

Staff were very pleasant and helpful, cooked breakfast was freshly done to taste. Rooms were comfortable and restaurant food was good.

Stayed in May 2025

Soap dispenser in bathroom could not be reached from the bath, whether sitting or standing under the shower.

Food was excellent. I was able to choose dishes which catered for my specific dietary requirements

Stayed in May 2025

It’s right in a very busy and noisy road

Clean, well appointed with helpful and friendly staff. Restaurant food is excellent - and with a ‘proper’ restaurant menu of innovative dishes.

Stayed in May 2025

Thought the breakfast was a little over priced as I only wanted poached eggs on toast, and it’s classed a a full breakfast..

Very clean and tidy… very helpful staff. Also ate evening meal which was very good and priced well for a two course. The canal being close , made for a nice evening stroll after dinner.

Stayed in April 2025

Close to a busy road but not bad at night and if the windows closed. Wouldn't stop me going again.

Lovely, clean and welcoming.

Stayed in April 2025

Close to Road so a little noisy with windows open but didn’t disturb us at all

Clean pleasant very convenient

Stayed in April 2025

Only hadbath with shower overhead would have preferred walk in. Or stand alone shower

Very comfortable and excellent staff. Restaurant was very good lovely menu collection

Stayed in March 2025

Overall everything was very good except the bed was quite hard and there wasn’t a blind at the bathroom window.

Clean and bright property. Good food and friendly and helpful staff. We were there for one night but would like to go back and explore the area.

Stayed in February 2025

Quite expensive

Clean and friendly

Stayed in January 2025

Everthing was great, room exactly as advertised.

Lovely hotel, clean with friendly helpful staff.

Stayed in December 2024

Pillows, could do with feathers instead of the foamy type filling… blanket would be useful, as I was a little cold. Shower was awful. Water was only warm, and water pressure was low… but I do understand this can be a problem in some areas. I was disappointed with the apparent change of price. It was originally advertised at £101, and then whilst I was booking it, not 1 min later, it had gone up to £110.

Staff and room, excellent… food was absolutely superb..

Stayed in January 2025

Room was too warm and not easy to turn radiator down Bathroom rain-shower, prefer “mother-and-daughter” type. Nowhere to put own bathroom necessities e.g toothbrushes, toiletries etc No choice of teas on refreshment tray

Location was perfect for us visiting family nearby Room was clean and bright. Bed very comfortable. Liked mugs on refreshment tray Smart cheerful dining room room and well cooked breakfast Allowed to check-in early Staff friendly

Stayed in January 2025