Need hand towel holder in bathroom.

Very friendly and helpful. Good shower. Slept well in comfy bed. I was on the ground floor. There was noise of people moving around from room upstairs. I would ask for an upstairs room if staying again. I would stay again for sure. Easy walks along canal to the village and pub, cafes and also a lovely National Trust property, Old Rufford Hall. Lots of parking on site.

Stayed in April 2024

The shower could have been more powerful, and the blinds let a lot of light in.

The hotel staff were very accommodating and helpful. The room was clean, comfortable, and warm. The breakfast was freshly cooked and good quality.

Stayed in March 2024

Comfortable rooms, good storage if required, the shower was powerful but over the bath without a hand rail. The cooked breakfast was excellent.

Stayed in February 2024

We were unable to leave the window open at night as we were on the ground floor and there were no security fixings. This meant that the room was very stuffy.

The restuarant and food was very good. The rooms were comfortable and clean.

Stayed in February 2024

For me it was really good to stay at and I will return.

Excellent and really good service. A good menu, good food and really good and helpful service Room and bed was clean and comfortable.

Stayed in February 2024

The water in the bathroom was so hot, almost scalding.

it was super clean and modern.

Stayed in February 2024

Mattrass rock hard, had friends staying also so all the same. These need replacing or simple fix is to add so low cost toppers.! Breakfast ok but wasn't clear if included in price or not. No mention during booking. was chargeable

nice bright and modern rooms, bar and restaurant also.

Stayed in January 2024

The staff are superb and make you feel as if you are at home, the food is great and this is a good value hotel. Will definitely return.

The property is perfectly located for where I was visiting..

Stayed in January 2024

The rooms were clean and tidy but on the small size.

Good parking, a functional room and bathroom with a bath.Staff were very pleasant. The restaurant dinner was good.

Stayed in January 2024

Nothing

We arrived around 7:30pm & were starving after a busy day of travelling. We ate in the restaurant and the food was exceptional. The room was clean & comfortable and perfect for our overnight stay. We didn’t stay for breakfast as we needed to head off early in the morning. The staff were really helpful & friendly. Would stay again when next in the area.

Stayed in January 2024

N/A

Great accommodation and helpful staff. Super that the Hotel is pet friendly as well.

Stayed in January 2024

I think my only criticism would be that the hotel missed a lounge area, were you can relax and chill with a drink before eating. The hotel would really benefit from such area and would really add value to the overall experiences.

The hotel was start to finish was simply perfect. From booking in to checking out, everything was great. The room was well laid out, clean, with beautiful décor and very dog friendly. The room was spacious and really ticked all our boxes. The food was fabulous. Breakfasts and evening meals were perfect in every way. Your tastebuds woke up with all the different tastes and flavours, the food was well presented and really cooked to perfection in every way. Staff were warm, attentive and very professional with impeccable courtesy and politeness. I think my only criticism would be that the hotel missed a lounge area, were you can relax and chill with a drink before eating. The hotel would really benefit from such area and would really add value to the overall experiences. The surrounding area is perfect for dog walking and the canal is so quiet and relaxing. Whatever you do these days, it can be pricy, but I thought the prices to stay and eat where really reasonable and not out of the way. You get what you pay for without a doubt! It’s certainly worth a stay and to eat here. So would we go again? Yes, without a doubt as its so comfortable to stay here and the food is so divine and so dog friendly!

Stayed in December 2023

N/a

A very nice welcome, comfortable beautifully furnished room, everything clean and in excellent condition. We were offered dog bowls, blankets and treats for our dog, which was a nice touch. We opted for room service which was served promptly and presented nicely on a white linen lined tray. All the staff were very polite, smiling and genuinely lovely. The restaurant was busy and is obviously popular with locals too. We were recommended to stay there by friends in Rufford.

Stayed in January 2024

The room only had a very small rectangular window and was very dark.

A lovely reception area, bar & restaurant

Stayed in December 2023

Excellent, all round

Stayed in November 2023

If I was being picky...the parking spaces are a bit tight!

Nice room, very comfortable, excellent staff, great food...everything we needed!

Stayed in November 2023

none

all of it

Stayed in November 2023

Everything

Stayed in November 2023

Nowt

Just a very well kept lodge with an excellent restaurant.

Stayed in November 2023

No lounge area to sit with friends to have a drink after our meal

Modern decor and spotlessly clean

Stayed in November 2023

very helpful staff. Accomodated some requests for us. Clean smart rooms. Good breakfast.

Stayed in November 2023

There was nothing to dislike.

We liked the ease of parking, the smooth check in , the room was lovely the bathroom was very good, the hotel was very clean throughout and the bar and restaurant were excellent. The staff were all very friendly and efficient.

Stayed in November 2023

The room was comfy and clean, and I loved the decor. It was easy to find the hotel and there was plenty of parking on-site. We ate in the restaurant in the evening, which was excellent - the food was delicious, varied menu, good veggie and vegan options, and good service. All the staff were friendly and helpful. The breakfast was also very good - cooked fresh to order, plenty of toast and coffee alongside. Overall, a really lovely stay. The location of the hotel, next to a Tudor National Trust hall and close to a wetlands nature reserve, gave us plenty to visit nearby.

Stayed in November 2023

Lovely hotel. Decor beautiful. Would highly recommend.

Stayed in October 2023