The bed in our room was very uncomfortable and very springy. Not the best nights sleep. Plug sockets not accessible. Had to pull unit out to turn on socket for hairdryer.

The location was good for getting about. Breakfast was very nice. The room was very clean but a bit dated. All staff we interacted with were very pleasant and helpful.

Stayed in March 2024

reception was a bit slow to check my reservation and find my booking. Once it was sorted, though, no problems whatsoever! Good breakfast deals and a nice spot to hang out.

Stayed in August 2023

Bed was in need of replacement ( old and noisy springs) Noisy floorboards upstairs with little to no soundproofing

Cleanliness of room and en-suite. Daily change of towels

Stayed in September 2023

Our room was on the ground floor at the front which meant you couldn't have the window open if people were smoking or talking loudly right outside.

Great location about 10-15 minutes walk into the centre of St Helier. Friendly staff and the room was comfy and clean. Some street parking and a car park close by. Only a short walk down the road to Havre des Pas for a swim. Some lovely local restaurants nearby if you don't want to go into town.

Stayed in September 2023

I had booked a stay for my parents and the absolutely loved the Hotel, conveniently located, really great choice.

Stayed in August 2023

The breakfast options were a little limited, but the food was always freshly prepared and tasty. The only ventilation was from a large window which I was not comfortable leaving open overnight, nor with any property in the room whilst I was out.

I was very well greeted upon arrival and throughout the stay the staff were absolutely wonderful, always friendly and helpful and genuinely interested in how you spent your time. The room I had was one of the chalets outside the main building, overlooking the well-kept garden. Although the decor and furnishing were somewhat dated, it had a charming feel about it so didn't detract from the stay at all. The room was spacious and comfortable and was larger than I had originally anticipated. The location was amazing, only a short walk from the beach at Harve des Pas, which looks amazing in the early evening light.

Stayed in September 2023

The shower in room 4 needs sorting out. Most of the water squirts out the side so temperature control is an issue. A bedside lamp would be useful and a bit of a dusting under the beds would not go amiss.

Check in was smooth, the location is brilliant, the garden suite was quiet. Loads of hot water available. The cafe down the street is cheap and cheerful with great coffee and chips. There is a lovely seafood restaurant nearby and is about 2 minutes walk to the sea water baths. Easy walking to the shopping district.

Stayed in September 2023

Very clean and staff friendly, room serviced every day

Stayed in September 2023

The beds were not very comfortable.

Location was perfect, close to public transportation!

Stayed in August 2023

Bedside lights were too bright and no lamp shades. Shower not powerful enough. No plug sockets by bed.

All the staff were friendly and helpful.

Stayed in September 2023

Needed a later checkout.....didn't get it.

Location. Excellent food. Good vibe.

Stayed in September 2023

Overall the double room was clean and adequate as a single traveller. However, the bed was a little uncomfortable (appears to be two singles jammed together causing a lump at the join) and pillows a bit 'flat '.

Location 10 min easy walk to town centre and 5 mins to beach. Good dinning (substantial breakfast options). Staff friendly and helpful.

Stayed in September 2023

They don't have a secure room for bags to be left for a few hours after checkout, though I know the risk of theft on the island is relatively low.

Most of it

Stayed in September 2023

it is an old building, well kept and clean, but the bathroom dates from another century ...The food is very plain

very helpful staff, nice people

Stayed in September 2023

Bar could have been a bit better,not always open.

Lovely breakfast,everything you could want.

Stayed in August 2023

I know hotels have to have bedding that is easily cleaned but the pillows were like slabs of concrete. On the double bed out of four pillows only one was usable and the single only one was usable. Just as well only two of us were using the room.

The location was fine we walked everywhere the havre des pas was a little disappointing not as much life as we were expecting. Thought more cafe type establishments would be available.

Stayed in September 2023

Room needed updating and is right on a busy road junction meaning there was lots of noise. Room was also very hot.

Staff were welcoming and polite. Room was good size, comfortable beds and a great shower. Well situated for walking into the centre of St Hellier.

Stayed in August 2023

The room was dated and noisy. Being above the laundry and kitchen you could hear va lot of noise.

The food, location and staff were excellent. The staff were extremely helpful.

Stayed in August 2023

It's close to the beach, but quite a walk to the centre.

The whole hotel was very clean. The staff were all friendly and helpful. A very pleasant stay.

Stayed in August 2023

It was extremely hot, there was no ventilation or air conditioning. We spent limited time in the hotel because it was so hot and stuffy.

Breakfast was good. Staff were friendly.

Stayed in August 2023

Room on the second floor was very warm however we were given a fan. Shower flow only a trickle. Could benefit from a bit of TLC

Great location, nice bar and beer garden. The room was a decent size and the bed was comfortable. Tea and coffee in the room is a great bonus.

Stayed in August 2023

Would have liked a fan in the bedroom

Friendly and very helpful hosts. Perfect location to get to town and the beach.

Stayed in August 2023

Nothing

Excellent breakfast. Great choices delicious coffee. Staff charming & attentive.

Stayed in July 2023

Shower

Breakfast

Stayed in July 2023