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Reviews of Russell's 5 stars

20 High Street, Broadway, WR12 7DT, United Kingdom

#4 of 9 B&Bs and Inns in Broadway

Guests' Choice

Review score

Based on 171 B&B reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.9

  • Facilities

    9.4

  • Staff

    9.7

  • Value for money

    8.8

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 27 March 2024

    9.0
    Excellent stay in good, clean comfortable room with a very nice breakfast
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very smart, clean and tidy. Very comfortable room.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Great

    Stayed in March 2024

  • Reviewed: 9 March 2024

    10
    Relaxing country retreat in the middle of a beautiful village with amazing food
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    I would have liked to eat in the restaurant on a Monday night but the hotel was closed. Also some tea making facilities would have been good as I don’t drink coffee and there is no restaurant on a Sunday and Monday evening.

    Beautiful location in the centre of Broadway Excellent Sunday lunch and the breakfasts were delicious with good quality produce and great service. Comfortable bed with luxury bed linen and spacious room for the price with a lovely view over the high street

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    Amazing place, location and food!
    • Leisure trip
    • Couple
    • Feature King Room
    • Stayed 3 nights
    • Submitted via mobile

    It was perfect!

    Beautiful room, very clean and everything you needed for a perfect stay

    Stayed in March 2024

  • Reviewed: 25 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Fabulous breakfast excellent service staff very helpful and pleasant will definatley return and tell my friends to visit , we would like to stay longer next time.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    Weekend Getaway
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really. Just a reminder to future guests that the restaurant is closed on Monday/Tuesday evenings but it does state this in their website and was not an issue for us as their are other places locally to eat at.

    Lovely king room overlooking the High Street. Staff were very friendly/helpful and on-site parking is available at the front and rear. Enjoyed a lovely meal on the Sunday.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Wonderful hotel and restaurant in the heart of Broadway. Staff service was so welcoming.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    There really wasn't anything not to like.

    The food was exceptional. Full English is as you would expect. Evening meals were fantastic. The atmosphere in the restaurant was lovely and the staff very very friendly. The hotel itself has a lot of history which is evident from the photographs on the walls making it a real talking point. Located in the centre of the town makes walking around very easy. Loved Broadway.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    10
    Wonderful place in a great location .
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    No complaints.

    First class room . First class breakfast . Very helpful staff. Excellent location would highly recommend.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    8.0
    Relaxing night away in the centre of Broadway; peace & quiet
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Hopefully next time we will stay on a night the restaurant is open, our fault but we’d like to eat in the restaurant as we used to love it when we lived nearby

    Excellent location; comfortable bed; good sized bathroom; cosy room; good breakfast; friendly staff; peaceful time of year to visit Broadway in early January; great to be able to park right outside the property- thank you! We will be back

    Stayed in January 2024

  • Reviewed: 15 December 2023

    9.0
    Very good spot to stay in lovely Broadway
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    It was very hot in the room even with the heater off and window open.

    It’s in a great position on the High Street with lovely views of Broadway. The room was a good size with very comfortable bed and pillows. Excellent food.

    Stayed in December 2023

  • Reviewed: 9 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    We stayed in room 2 upstairs. It was a windy night. Unfortunately the hotel signage grated and banged all night which resulted in very little sleep. Sounded like internal pipes banging loudly. Took us a while to work out what it was. Informed staff and suggested the signage needed fixing so it was unable to move but little response and no apology offered. Very poor really considering a lovely high street hotel. Avoid room 2 at all costs if it’s a windy night!

    Great breakfast and location. Amazing at Christmas time with all the lights around Broadway. Staff couldn’t have been more helpful.

    Stayed in December 2023

  • Reviewed: 30 November 2023

    9.0
    Fabulous 2 night break - magical at Christmas
    • Leisure trip
    • People with friends
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    No comfortable sofas /chairs to lounge - as a guest staying

    Fab location ; staff so friendly and helpful and place has good vibes

    Stayed in November 2023

  • Reviewed: 22 October 2023

    9.0
    Lovely and comfortable short, stay in Broadway pole position!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Parking a little tight to the rear of the hotel, which given the central village location is not really surprising.

    Proper character, small boutique hotel with great individuality and service.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    8.0
    Would defineately return if in the area
    • Leisure trip
    • Couple
    • Feature King Room
    • Stayed 1 night

    The stairs

    Room was very nice, comfortable bed and a variety of bedding available. Great bathtub. Staff were very friendly and accommodating, excellent breakfast. On site free parking. If there is any negative we were on the third floor carrying luggage for a 1 month trip which included a cruise

    Stayed in September 2023

  • Reviewed: 13 October 2023

    10
    Great comfortable stay.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    The friendliness and helpfulness of the staff/management was apparent from arrival through to departure. This is a very well equipped and comfortable property which we enjoyed tremendously for our three day stay. The breakfast was top notch and very tasty. Excellent food in restaurant. Good location.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    10
    Brilliant stay in a brilliant hotel with brilliant staff
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The rooms were spacious and the bed was was the most comfortable I’ve ever slept in

    Stayed in October 2023

  • Reviewed: 9 October 2023

    10
    Amazing stay.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location, nice view and room. AC was nice for the unusually hot day in September. Breakfast was delicious. Staff was very friendly and welcoming. Thank you.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    10
    The area is beautiful and Russell's helped maintain the charm of the place.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    We had hoped to dine at the restaurant but found that it is closed on Mondays and Tuesdays.

    Location was very convenient for attractions and shops. Parking helped as well. Breakfast was delicious. Room very comfortable and bathroom quite spacious.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    9.0
    Pleasant stay at quality hotel
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Nothing

    Good customer service

    Stayed in September 2023

  • Reviewed: 30 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The friendly, helpful staff. It’s central location. Clean, comfortable rooms.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    9.0
    VERY GOOD PLACE TO STAY FOR VISITING THECOTSWOLDS
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    A LITTLE CONFUSING HOW TO PARK AT THE HOTEL

    VALUE FOR MONEY

    Stayed in July 2023

  • Reviewed: 4 August 2023

    8.0
    Lovely
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    Very good and comfortable

    Stayed in August 2023

  • Reviewed: 3 August 2023

    9.0
    Amazing hotel. Location was spot on. Staff were always helpful
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was a little lumpy for my wife but I loved it. Didn't have WiFi until asking at breakfast. Needs a little card to tell you in the room.

    Location was amazing and the breakfast was lovely. Restaurant unfortunately wasn't open when we stayed but we went to an awesome tapas recommended by the staff. Staff were all extremely helpful and always there if you needed something.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    8.0
    Lovely but expensive for 1 night.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    I think £170 is expensive for 1 night - we were at a wedding so had limited options for the area but we did feel it was pricey for a Monday. Maybe due to location and peak season?

    Great location and great staff - huge room!

    Stayed in August 2023

Showing 1 – 25

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