It is advertised as WiFi provided, but there is no code in room, would be great to put it on the back of the door with other information. An addition of a mini fridge would have been good, especially if you're staying for more than one night.

A great room in a gorgeous old building. A warm welcome from the lady on reception. Our room was spotlessly clean, large comfortable bed, and a fantastic double rainfall shower. Highly recommend!

Stayed in April 2024

Had read previous reviews so came prepared with ear plugs. As its a very old building windows are single glazed only so some traffic noise which mainly stopped overnight. Walls between rooms are thin so some noise from adjacent rooms but not excessive during my stay. Floor boards creaked but so would you if you were nearly 400 years old. Thought the building could have presented itself better from the outside. No immediate signage and some sad potted shrubs and some awful dried grasses etc in the windows.

Room was more spacious than expected. Everything was very clean. Bed very comfortable but I had to ask staff for a thinner pillow which was actually in the wardrobe. Didnt have breakfast as had to be out earlier than breakfast time. Staff helpful. Was pleased to have on site parking. Ruswarp a nice little village although some buildings a bit neglected. Good pub for evening meals.

Stayed in April 2024

Small shelf in bathroom would have been useful and longer flex on kettle so it could be plugged in on table it was on. Tiny issues, everything else about this property was lovely. Comfiest bed ever.

Beautiful Hall steeped in history. Friendly staff, beautiful setting.

Stayed in April 2024

The power tripped the lights on the first night but all the sockets still worked for the lamps and TV's. This is nobodie's fault and was very quickly rectified the next morning.

The staff were friendly and willing to help. The hotel is a short drive or good walk into whitby so quiet enough but close enough. The facilities were clean and had everything you would need - iron available from reception. The room was very spacious and quite grand with a comfy bed and the shower facilities were clean and modern. The stand alone roll top bath was a great touch, if a little shorter than anticipated by the pictures, but still lovely.

Stayed in April 2024

From arrival to checking out we felt welcome, relaxed and comfortable. Highly recommend

Stayed in April 2024

N/A

Quiet location, very comfortable beds and very friendly and welcoming staff.

Stayed in April 2024

Nothing!

The room was spacious and warm and comfortable;I did'nt have breakfast as I was visiting relations.The stairs were not a problem as they were'nt steep.I would definately stay there again.

Stayed in April 2024

Towels needed to be bath sheets as they were too small

Clean and everything we needed

Stayed in April 2024

Everything was great.

Very friendly atmosphere.

Stayed in April 2024

Not sound proofed so could hear every snore in the room next door. The shower varied between freezing cold & red hot & back again without touching the controls.

Lovely building in great location, spacious, well equipped & comfortable rooms. Friendly staff lovely bar/lounge & garden, ample free parking.

Stayed in March 2024

No bar/restaurant

Location Large room very clean

Stayed in April 2024

All good really maybe an iron in the room

Location perfect for our visit nice area and good local shops

Stayed in March 2024

Nothing

Very welcoming staff,characterful and plenty of history.

Stayed in March 2024

Nothing to dislike except honesty bar could have done with being open a bit later just for a social nightcap after returning from evening meal

Modern and clean whilst keeping some period features.Ample parking.Great location.Very friendly member of staff .Gorgeous gardens.Nothinb lacking they seemed to have thought of everything.Like the idea of quiet hours however I do think the honesty bar could do with being accessible until say 10pm ..it’s adult only so which adults go to bed at 9 ? We like to go fur a meal at about 7 so a nightcap half 8ish would have been a nice end to the evening but closed by then.Perfect breakfast choices.

Stayed in March 2024

The views out of our windows were beautiful. Very clean room and great size. Would definitely stay again.

Stayed in March 2024

Great quiet location with easy 30 minute walk into Whitby

Stayed in March 2024

Quiet great location

Stayed in March 2024

Settee in lounge area very uncomfortable

Great property with lots of character and renovated to a high standard. Great pub just down the road. There’s an easy 30minute walk from Ruswarp to Whitby alongside the river and steam railway

Stayed in December 2023

It was fine for a night. Welcoming staff.

Stayed in December 2023

Nothing

Peace and tranquility, very clean and staff were lovely

Stayed in January 2024

Breakfast was good with reasonable choice

Stayed in January 2024

The hotel is lovely, but there are’nt a lot of facilities in Ruswarp although it is a pretty area.

I loved the hotel and room. We were met to check in by a lovely lady, who was very helpful. The continental breakfast on offer was delicious and surpassed what we would normally expect. The same lady we met at check in was very accommodating at breakfast.

Stayed in January 2024

A few improvements could be .. Bigger bath towels A coffee table and lamp near the sofa would have been nice as we brought food back to our room. Softer bedside lamps. Just bulbs without shades.

Very friendly welcome. Lovely suite room, very clean and super comfy. Very peaceful and walking distance to Whitby. The perfect retreat!!

Stayed in January 2024

Beautiful property Great location a nice walk along the river into Whitby.

Stayed in December 2023