Our room was very cold when we arrived and the radiator in the bathroom never got very warm. Just a suggestion but maybe the rooms need to be warmed before guests arrive. It should be noted however that when we mentioned this to Reception a portable heater was brought to our room straight away. Would have been nice if there had been a mini fridge in the room, but that's just us being fussy! We were a little confused by the 'servicing' of the room. In the welcome book it stated that guests should inform Reception if they want their room serviced every day. We stayed for 4 nights and only asked for our room to be serviced once; however it was obvious it had been 'serviced' to a degree every day, but not consistently, eg biscuits were left 1 day, but not on the other days, sometimes the cups were washed and sometimes not, and the bin was never emptied so it was overflowing by the time we left. Having said this, due to the overall lovely experience we had during our stay, these niggles seem minor and would not deter us from staying again.

We loved the history and quirkiness of the accommodation. There are clearly areas of the hotel that are run down (it feels like a work in progress) but don't be put off by this as it is still an amazing place to stay, partly due to the resident peacocks which seem to be around every corner and the awesome features around the place due to its history! The biggest bonus for us with the hotel though was the staff - they were all brilliant and nothing was too much trouble. A particular shout out to Rory behind the bar - what a lovely guy and a real asset to the hotel. In fact I would say all the staff are a credit to the place. We ate in the restaurant on 2 evenings during our 4 night stay and the food was delicious, breakfast was also good. We booked a spa experience during our stay and it was brilliant. We would definitely go back.

Stayed in April 2024

There was no breakfast included with my booking. My cousin paid the same price and this was included.

The building and gardens.

Stayed in April 2024

Quite chilly and drafty. Shower is difficult to manage and seems risky.

Old and interesting

Stayed in April 2024

Room was tired needs a refurb

Close to town

Stayed in April 2024

Having to pay supplements for food despite having already paid for all inclusive package. Food was good, but very limited menu.

Atmosphere and surroundings were fantastic. Peacocks, rabbits and squirrels in the grounds added to the ambience.

Stayed in April 2024

Felt it was shabby 🙁

Stayed in April 2024

I was very cold

Would have liked fried egg with breakfast

Stayed in April 2024

No hot water in room and the toilet didn't work so hat to walk a long way at night to go to toilet.

Staff and location the buildings quirky rooms

Stayed in April 2024

The restaurant food was mediocre at best, poor for the pricing. And it was a terrible, dark, dingy room to have a restaurant in, whether the historic banqueting hall(unlikely!) or not. The double bed was just two singles put together. The room servicing was terrible, all they did was straighten the bed, didn't refil the empty bathroom soap, didn't replace used coffee, milk or biscuits, didn't add to the very limited, very cheap thin toilet rolls, didn't tidy or clean anything. Various things in the room and hotel were under maintained. The door latch wouldn't lock. The bathroom extractor fan didn't work. The curtains were wet through when we arrived, oddly. Toilet seat was broken.

The Castle, grounds, pecocks and location were amazing! The gyms were best of any hotel i have ever stayed at. Rooms were big and well equipped. The restaurant waitresses were professional and gorgeous and the barman was great. Reception staff varied, but all good.

Stayed in April 2024

Breakfast could ve been topped up including cereals, . Scrambled egg was only egg option which was disappointing.

Beautiful grounds, lovely interiorto castle,lots of antiques, Bedroom was spacious, Bed was comfy. Majority of hotel was dog friendly, we could take dog down for breakfast.

Stayed in April 2024

Nothing

Fab location a few metres to local village pubs The staff were so nice and helpful Reception and bar Man In particular Room was lovely too with great views of the countryside We had an evening meal and staff again really pleasant Great breakfast too Would go back for sure

Stayed in April 2024

Just starting to look a bit shabby in the corridors

Classic rooms are excellent, the main rooms are very impressive

Stayed in April 2024

Great castle with plenty of character.

Stayed in April 2024

Bathroom and fittings very old, some cracked. Needs a coat of paint, very grubby carpet.

Room was fair value for money but could have been cleaner.

Stayed in April 2024

No spare blankets, quilts or pillows in the room. Not enough milk for a second drink.

Well cooked and plenty of it

Stayed in April 2024

Bathroom mouldy in places, and room generally needed some TLC. Some lights not working. Bar and restaurant could use some improved lighting.

Historical surroundings with varied wildlife. Castle had lots of character. Excellent breakfast. Bed very comfortable.

Stayed in April 2024

The locals smoking weed in the tent.. No use of the the spa without paying extra which is a shame, I’d understand if you wanted treatments but to sit in a steam room and a hot tub for an hour with broken jets it was a bit steep.

Setting is fantastic, room dog friendly and food really good. Staff seemed really lovely and the grounds and peacocks made it a special stay. Breakfast was delicious as was dinner.

Stayed in March 2024

The rooms are just a little tired in need of a bit of a touch up here and there.

Location was excellent , the castle is beautiful and a great setting to stay at.

Stayed in April 2024

A little tired although I accept the maintenance of a period building must be a nightmare. There was a slight smell in the bathroom.

Fabulous historic building. Beautiful grounds. Lovely staff.

Stayed in March 2024

This time room heating was not working so a very cold night could not enjoy the comfort of the room although the staff gave us a portable heater it was still very cold . Evening meal was all aka cart was told by the staff I had told my sister that the food fish and hamburgers were exceptional good ,but told only the al a cart menu was available did not enjoy meet bland and of leaving the restaurant we noticed other dinners eating roast dinners apparently the was two menus we were only given the one choice

Have visited & stayed on three occasions brought family back on the last occasion for them to enjoy

Stayed in March 2024

Not much to be fair. There are a few bits of flaky paint & the bathrooms needed a little attention. Maybe lower the price a tad for that.

It is an old castle. I liked that there wasn’t any modern features it felt old

Stayed in March 2024

Could of been better

The staff

Stayed in February 2024

Looking a bit tired in places

An old building full of history

Stayed in March 2024

Even though we stayed for two nights the bed wasn't made bins weren't emptied, tea tray wasn't replenished. As a former employee of top hotel this would be standard procedures every day. Also I would like to say that on your menu there was only one meal suitable for vegetarians which would be acceptable if the menu was changed everyday but the menu was the same everyday so that means a vegetarian has no choice eating the same meal everyday.

Breakfast was good, location was excellent. Bedroom was lovely with a lovely view

Stayed in March 2024