Windows were difficult to open and close as the catches were either broken or stiff. There were signs of damp around the bedroom window. There was a crude repair to the bathroom window frame and there was staining on the bath panel and toilet seat was loose.

Excellent location, friendly staff and very good breakfasts. Had one evening meal in the restaurant and the food was excellent.

Stayed in April 2024

Room quite worn out. Out dated and dirty.

Lovely meals downstairs. Great views from the windows.

Stayed in March 2024

Room was on the smaller side but adequate

Great location and price, clean and friendly.

Stayed in March 2024

It was as expected

Breakfasts are excellent with plenty of choice. Dinner is pub food but good within that description. Room was spacious and well appointed - 2 chairs. Decor is a little tired but it has been exceptional wet weather this winter.

Stayed in March 2024

Nothing to complain about.

Great hotel, nice and clean, very comfortable bed, the food was very good. The staff were excellent , nothing was too much trouble for them, very friendly and helpful. The hotel is situated in a wonderful location,it is literally a stones throw from the beach, there is a really nice promenade to walk along the coast. The views from the hotel are great, you can see across the Solent.

Stayed in March 2024

Too hot many in my room but turned off the rad and opened the windows.

Friendly staff excellent breakfast and good value. Very handy for where I needed to be. Liked the restaurant and bar area also.

Stayed in March 2024

room felt tired and dated

bar staff and reception was cheerful and friendly

Stayed in March 2024

No mugs in room although we were provided with a kettle ect, tried to get staff during different times during the evening but couldn't get hold of anyone

Beautiful hotel in a lovely location, gorgeous, very comfortable room

Stayed in March 2024

Hotel was a little warm.

Great location and happy and friendly staff.

Stayed in March 2024

Took 40 mins to get served breakfast one morning & 50 minutes the next. Bit stressful when you have an event to be at with timelines

Great location & good size rooms that were very comfortable. Staff we’re really friendly

Stayed in March 2024

No complaints at all

Very close to the sea front. Ample parking even with a large van Very quiet. Lovely shower

Stayed in March 2024

It was lovely

Location, lovely view. Friendly staff.

Stayed in February 2024

The staff are wonderful. Nothing is too much for them. The rooms are lovely, just the right size and feel extremely comfortable.

Stayed in January 2024

Rubbish in the grounds/car park of the pub.

Proximity to the beach and town.

Stayed in February 2024

All good very nice facilities

Stayed in December 2023

Breakfast not included, which I expected for the price, but the quality was poor. Things on the menu weren't available. I had the continental breakfast. There was no berries (just apples and bananas). No marmalade. Both these were advertised.

Good value for money. Lovely room. Dark hair waitress in the evening was great. She seemed to be doing everything - reception, bar, waitressing. Well done x

Stayed in January 2024

The hotel was tired, and in need of decoration. The walls were dirty and scuffed. The fee did not represent the quality that was offered

Location was great, the property and the photos looked very inviting

Stayed in January 2024

Bar had run out of Sauvignon blanc white wine .

First impression staff on arrival a little indifferent, how ever on on our departure very helpful, our impression was they had had a very busy weekend.

Stayed in December 2023

Nothing. It was all fine.

The staff were excellent and went out of their way to help me E.g. finding out the hovercraft times when I had to leave unexpectedly early in the morning. They were kind - my husband had been taken into hospital on the mainland.

Stayed in January 2024

Staff was running around and short staffed , but the staff handled it really well

The bed and location, lovely place

Stayed in January 2024

A little warm in room, but managed to sort. Window frames clearly due some maintenance soon.

The "castle" aspect is there, a bit quirky but not overstated. There's a nice feel of light, space and comfort inside - furniture, floors and carpets all attractive, a bit traditional, a bit modern and inviting to use. Room was a nice size with a very comfortable bed. Good off-season price, would definitely stay again - assuming price OK in market. (worth slight premium.)

Stayed in December 2023

Easy to get to

Location perfect

Stayed in December 2023

There wasn't anything not to like!

The staff at check in & throughout the hotel were lovely. My room was serviced on Christmas Day which wasn't expected but much appreciated as I was getting short on tea. Plenty of choice at breakfast. Great location, close to mainland connections & Ryde town.

Stayed in December 2023

Food good but couldn't get some things on the meals on the menu

Breakfast excellent dinner good value room gave me everything needed

Stayed in December 2023