Wine choice limited. Bed not overly comfy.

Super friendly staff and lovely warm outdoor pool.

Stayed in September 2023

Dinner menu was restricted to "chek;'s specials" most days

Stayed in July 2023

General attitude of staff. Some staff seemed disinterested in providing a reasonable level of service Bar closed at 22.00 Ignored specified dinner time Guinness from a tin Run out of steak Run out of Malbec No dessert offered Charged extra for pool towel Information in room different to actual eg breakfast and pool opening

Fantastic outdoor well heated pool 29 degrees

Stayed in August 2023

Hotel was ok , some of the staffs English was not good but tried and were helpful , we had had one evening meal there was ok but not great

Staff were very helpful room was spacious

Stayed in August 2023

The hotel was very isolated if you didn't have a car. The hotel did a dip and dine at the weekend which meant that there were lots of non residents using the pool. Although there was plenty of choice of main course the dessert choice was very limited.

The outdoor heated pool was lovely. The staff were very friendly and helpful. Breakfast was included which was a bonus.

Stayed in June 2023

Very unhappy with my room - a view of a wall - perhaps a metre from bedroom window. 3 out of the 4 nights I could not sleep. I was ground floor room. The room immediately above mine, I presume had Lino flooring - not carpet and underlay. I could here the guests walking across the room (like a herd of elephants) - using the bathroom and even snoring (very loud). Huge error - please management check this out - Lino on first floor major mistake.

Excellent food, both breakfast and dinner.

Stayed in May 2023

The only breakfast option was “continental”. I wouldn’t call it that. it was cheese and ham with plain yogurt with no spoons given and stale Guernsey gauche.

was lovely and clean, nice and quiet and very comfortable beds.

Stayed in October 2022

Location is a bit far away from everything. Also not as close to the bay as we hoped. Swimming pool was closed due to problems and regular opening times are such that it can hardly be used by guests that stay for one night.

Stayed in September 2022

The room was very basic. The bed was small. The room was clean but skirting and drawers inside were dusty. The hotel looked a bit ‘tired’

Lovely location Added benefit of a swimming pool. Staff were very friendly and helpful.

Stayed in September 2022

The Saints Bay hotel is a wonderful little hotel on the, as the same suggests, Saint's bay. It is very close to a few beautiful cliff walks, and accessible by busses that take you directly to the town centre. The staff is extremely friendly and kind. They cooked us free dinner when we got late coming down to grab dinner ourselves, and also volunteered to drop us to the airport when we realised the cabs are all booked out. Would definitely recommend staying here.

Stayed in August 2022

unclean, dated, poor

staff available through night

Stayed in September 2023

Car park could have more bays.

Very good location. Fantastic scenery and walking trails close by. Relaxed atmosphere. Very very good food. Excellent service.

Stayed in September 2023

Friendly and good location

Stayed in September 2023

Thea acoustics of the separating rooms are the worst I have ever experienced. I could hear everything in the neighboring rooms and especially above. Literally everything. First night I got about 3 hours broken sleep due to the snoring of a man above. I asked the next day if I could change rooms, but I was advised that the occupier had gone and another person was in that room. However again I could hear the snoring so loud again that even with ear plugs it was like the man was in my room! I had to play music on my phone to help drown it out. Additionally, staff in a room 3 rooms away form me and upstairs had their window open and were talking very loudly at 1:45am and I could hear it my my room, I initially thought they must be outside by the pool area, so went to have a look and was going to politely ask them to keep it down, I was shocked to realize that they were a room. Both days the people upstairs got up at 6am and because the sound separation is so poor I heard everything from their alarm, them coughing, farting, urinating, washing. So my second night I again had approx. 3 hours broken sleep. As a noise consultant, I am suitably qualified to advise that the separating floors certainly do not meet current regulation standards. Don't even start me me the restaurant....

The location is lovely

Stayed in September 2023

Upon arrival the hotel was locked however the (manager) came to let us in and just told us where our room was he did not offer to help. during the night there was an almighty noise outside the room window it was like a fog horn and very loud we could not sleep at all, i called the manager who told me he could not do anything until morning so we will just have to put up with it. the next morning we went to reception to report the shower did not work and the noise in the night. we were told the shower will be fixed and as for the noise (tough) if we want another room then look for another hotel, was his reply. He was arrogant and did not care in any way. so in short for the money we paid it was not a good stay at all. if you can find another hotel first then please do this would only be my last resort.

The Hotel was in a nice area, the room was a good size and to be fair the room was clean.

Stayed in July 2023

Staff were hard to find. One member of staff covering reception and bar. Reception closed at times. Decor very drab. Rooms small. Value for money very very poor. Will never stay here again

Location was good in a very picturesque part of the Island

Stayed in July 2023

The garden needed a lot of attention,could be made to look lovely but at the moments it has weeds everywhere coming up through patio slabs etc

The nights were very quiet

Stayed in June 2023

Would have liked to see a more variable evening meal menu, the prices reflected the high standard the chef has achieved but a couple of 'simpler' meals are sometimes all you want after a long day out.

Super location, great view from balcony. Room was well appointed. The staff were so friendly and went out of their way to accommodate your needs - I feel this was the hotel's greatest strength.

Stayed in May 2023

I have never experienced such an appalling time. Unfortunately my stay can only be described as a disaster. The most inhospitable staff. The only star was the lady on reception, however she has to manage the bar at the same time. Never again!

It was clean - the pool was a good temperature.

Stayed in June 2023

The hotel needs updating. Everything was 'tired' - shows every sign of lacking upkeep. Paid extra for a balcony but the view was the glass roof of the dining hall!

The location was beautiful, the cliffs, the bays and beaches, the coastline, all spectacular and very peaceful.

Stayed in June 2023

Staff are amazing. Kitchen had closed, but Ash went out of his way to get some dinner for my colleague.

Stayed in May 2023

The hotel Manager Ash went out of his way to help us when we had missed a connecting flight and were having trouble finding a hotel for the night and getting a taxi to and from the airport. He really saved the day for us. Thank you!

Stayed in August 2022

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in May 2023