15 Banks Road, Sandbanks, Poole, BH13 7PS, United Kingdom
#14 of 14 hotels in Poole
Guests' ChoiceBased on 923 hotel reviews
7.4Cleanliness
7.9
Comfort
8.1
Location
9.5
Facilities
7.2
Staff
8.5
Value for money
6.5
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 6, 2023
David
United KingdomNot Much Rooms could do with some updating, Restaurant meals and wine were expensive, for us, a couple, Two course meal with wine £100.00
Location is excellent, you step off the hotel patio and you are on the beach Staff friendly and knowledgeable Good Breakfast
Stayed in October 2023
Reviewed: October 2, 2023
Alex
United KingdomRather strung out property with no lifts to the 3rd floor, where our room was. Could do with fitting key activated locks on exterior doors to shorten the journey from the car park to the rooms.
Excellent location. Great inclusive breakfast and wi-fi. Friendly and helpful staff.
Stayed in October 2023
Reviewed: October 2, 2023
Veronique
United KingdomThe lighting in the restaurant is too bright and the breakfast selection limited for a vegeterian
It was good but there was no cheeses available. As a vegeterian the options were limited
Stayed in October 2023
Reviewed: October 1, 2023
Sanchez
United KingdomSee above
Reasonable. Breakfast finished at 10am on a Sunday, which we felt was too soon.
Stayed in October 2023
Reviewed: October 1, 2023
Yvonne
United KingdomNothing
Loved the location on the beach and friendly staff !!
Stayed in September 2023
Reviewed: October 1, 2023
Paterson
United KingdomNumber of stairs, shame there was no lift up to third floor. Would have liked a variety on menu apart from Italian, although that was nice!
Upgraded to balcony😊. Swimming pool, cleanliness
Stayed in September 2023
Reviewed: October 1, 2023
Elaine
United KingdomDuvets we’re to heavy
The views
Stayed in September 2023
Reviewed: September 30, 2023
Wright
United Kingdomlocation
Stayed in September 2023
Reviewed: September 28, 2023
Mary
United Kingdombut it’s run down. very tired. 3 star overall. The pool looked so tired we couldn’t bring ourselves to go in !! The first room we were given which was supposed to be an upgrade was v uncomfortable, carpets so old, smelt damp and stains on sofa. bed bumpy. original room much better but still just 3*
Location amazing. staff very pleasant. Food in rester-aunt was good. breakfast was nice
Stayed in September 2023
Reviewed: September 26, 2023
Janet
United KingdomIt needs a good update, very tired looking, mismatched furniture, could be such a lovely hotel with a lick of paint and rooms modernised
Location was perfect, staff were lovely and helpful
Stayed in September 2023
Reviewed: September 25, 2023
Roy
United KingdomCar park a bit tight for parking.
Know the hotel well and is ideal for a short beach break. Hotel was very accommodating for grand children visiting.
Stayed in August 2023
Reviewed: September 23, 2023
Tom
United KingdomIt is very dated. I appreciate it would cost a lot to refurbish, but at over £200 a night, is it too much to expect a proper coffee machine in the room, rather than a plastic kettle with sachet coffee? It's too expensive given the quality of the rooms.
The location was excellent and the staff were very helpful and friendly.
Stayed in September 2023
Reviewed: September 22, 2023
Marie
United KingdomThe facilities were very limited. The pool had very strange opening hours from 10am to 6pm, not open long enough and the gym too. Very inflexible and unwilling to open longer
The location
Stayed in August 2023
Reviewed: September 21, 2023
Michael
United Kingdomevening meal poor
staff lovely location
Stayed in September 2023
Reviewed: September 20, 2023
Lynda
United KingdomNice place to stay, if a bit tired.
Stayed in June 2023
Reviewed: September 19, 2023
Philip
United KingdomIt was all good and the Italian restaurant was really lovely
The breakfast was good I thought the staff looked a bit unhappy but then found out they were loosing there homes and jobs as you are closing for the winter !
Stayed in September 2023
Reviewed: September 18, 2023
Amanda
United KingdomProperty tired and needs a facelift
Very helpful staff - great location
Stayed in September 2023
Reviewed: September 14, 2023
Beth
United KingdomPrices on terrace. £8.00 for half a lager shandy seems extreme.
On the beach and staff were excellent.
Stayed in September 2023
Reviewed: September 13, 2023
Ian
United KingdomA very long walk from and to the bedroom and the only entrance/exit. The Italian styled restaurant didn't live up to its looks. Serving overpriced food with very undercooked vegetables (if salad is wanted I ask for it) and chilli not garlic dip with the scampi style calamari. Why not give a choice for chilli haters?
Reception was friendly and welcoming. Breakfast was well organised self service with very extensive choices. Staff available if required. The room very clean and a good size.
Stayed in September 2023
Reviewed: September 12, 2023
Steven
United KingdomWhen booking there were two restaurants on arrival only one
Door caught on opening TV signal poor
Stayed in September 2023
Reviewed: September 12, 2023
Giedrius
United KingdomDirty windows, from outside. Poor choice of breakfast. Long walk to the room.
Big and light room. Briliant location.
Stayed in September 2023
Reviewed: September 11, 2023
Samantha
United KingdomBathroom needs updated. The outside area by bar could be so much nicer, very plain. The sail boat moored up on the beach in front of our room, kept me awake with the wind banging the framework where the sails hang. Thank you
Location fab, room was ok, staff so friendly and helpful
Stayed in September 2023
Reviewed: September 11, 2023
Moody
United KingdomBar prices, very overpriced
Located right next to the beach
Stayed in September 2023
Reviewed: September 8, 2023
Ann
United KingdomOnly having the choice of one restaurant for the evening meal Dining room was only used for breakfast, I was informed.
Beautiful location
Stayed in September 2023
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