Didn't realise this hotel is used as a homeless hostel, our young kids were very uncomfortable around some of the residents.

Good location

Stayed in October 2022

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The receptionist

The beds were comfy.

Stayed in July 2022

Room dated, was a big family room, but shabby. no bedside tables, booked as a deluxe room, wouldn’t have called it de luxe, basic yes.

staff friendly, ok for one night stay.

Stayed in June 2022

Booked the Scotia Airport Hotel and was send to the main hotel (Motel Air) 0,5 miles away. It was 11 pm. Apparently, they mailed me the readjustment before my arrival. But I can't remember any. As I arrived at the Motel Air after the 10 minute walk the nice guy at the counter asked me to pay £200 deposit which where never mentioned anywhere refered to the booking. He called the manager who then remited the deposit. Finally I got the keys to the apartment (thought I booked a normal room) to whom I had to walk another 0,25 miles. I was a bit confused by the explanation of the directions and couldn't find the entrance. Tried to call the hotel but no one answered so I had to go back the 0,25 miles and was finally guided by the the guy. It was after 12pm when I could rest from my trip. Unfortunatly, the night wasn't very restful because of the noisy traffic right beside the apartment. Sorry, I had an awful experience.

The size and furnishing of the apartment were good.

Stayed in May 2022

Absence of management upon arrival. Greeted by eccentric guest who seemed slightly troubled and was unsure of how long they had been staying in the hotel. Quite a bizarre experience and due to the absence of management there was no control over the impact this particular guest had over arriving guests. Harmless but bizarre nonetheless.

Value for money. Spacious rooms. Clean and quiet.

Stayed in March 2022

Located in dark estate. No one answered the door when we arrived. Staff falsely accused our card as declining and almost charged us again when the payment had in fact gone through. Could hear a lot of noise through the door. Quite a few stains on the curtains and the walls. Wasn't clear how to claim breakfast.

Reasonable price.

Stayed in December 2021

smell of gas going up the stairs, reported it but we were told it was paint smell! Drug takers being escorted out of building plus smell of drugs wafting through fan in bathroom from another floor/room. No bar or lounge area. waited ages at reception for someone to check us in.

Nice big room and well placed for centre of paisley.

Stayed in December 2021

unclean sheets room floor, nothing flash at all needs an upgrade all round, to be honest wouldn’t stay again no Chance I’m afraid…..

not a lot if I’m honest

Stayed in September 2021

There was stains on the bed sheets, floor was dirt and the cost for early check in had doubled which add to the cost of the room which i felt was more expensive for what it was then is should have been.

Beds were comfortable and the staff were very help.

Stayed in November 2021

no proper reception, no bar or breakfast areas. the curtains in my room were disconnected from rail and there was no one to report to. no sound insulation between rooms. floodlights from adjacent sports facility and curtains that wouldn’t close properly kept me awake. very loud noise from heat pump or similar

very nice building. convenient for railway station

Stayed in November 2021

Location and parking. Beds and TV were good.

Carpet in room extremely stained. Grout round shower black.

Stayed in October 2021

outside could be more welcoming

it was ok for the priceoutside could

Stayed in September 2021

The room has a stinky smell, not sure if it is coming from the bathroom or in the carpet. I have booked for 3 beds for 3 people but we were given 2 double and 1 single bed instead. I was told that the 3 bed was occupied already. Noises from outside cannot be ignored.

Hotel location and the car park are fantastic 👍

Stayed in September 2021

The receptionist looked like he was stoned

Bed

Stayed in September 2021

There was a lack of staff

Room was fine

Stayed in September 2021

Hotel fully booked and booking transferred to a nearby motel. Overbooking sounded as if it related to a local council seeking accommodation for DSS cases

Good location with parking

Stayed in August 2021

Dirty bathroom floor and dirty carpet in the room. The room condition was a little bit dated. We got a room next to the cleaning area where stinky rubish was stored. Wasn't good smell at the evening also the cleaner opened and shut the door on the morning so the 1 year old baby has woken up.

The receptionist was really helpful and kind. Thank for him, he warmed up our food at late evening when we were starving. Thank you for him.

Stayed in August 2021

Loud, could hear everythinf happening outsidw and in the main corridor. Our kettle was burnt so couldnt make ourselves much needed coffee in the morning.

location

Stayed in August 2021

My partner an I didn’t get much sleep cause some lady was shouting most of the night

Nice comfortable bed nice room

Stayed in August 2021

We arrived around 5.30 pm and it took quite a while for someone to open the door and when we where shown to our room it was on the basement and the bathroom door handle was broken we told the man on reception who said that he would repair it but all he did was put it back on with out repairing it. We where told we had two extra large double beds as it was a family room but all we got was three small single beds not good with two young boys will not be back as it wasn't rectified 😏😏

Stayed in July 2021

the area where the hotel was and felt a bit like a hostel

room was very clean and comfortable and decor beautiful

Stayed in August 2021

TV remote broken so unable to change channel or volume in one room. Unpleasant drain smell in both bathrooms. Bathrooms tired and some staining on the wall and carpet but other than that it was clean

Size of the room. Bed was super comfy. Room was tastefully decorated and great value for the money paid.

Stayed in July 2021

Someone was watching the TV until 2am, almost made me mad.

The room is big and clean, and the bed is quite comfortable.

Stayed in June 2021

Room was dark, opening windows led to fly's from the dustbin area. Porter let himself into my room about 11.00pm to ask if all ok (very creepy)

Location and price

Stayed in July 2021