The only 'issue' was that the hotel's wifi was very weak (weak signal in the room at least) and disconnected frequently. Signal was also weak for our own mobile networks, which made using the internet difficult. Also, there was no power socket near the bed. Otherwise, we are very happy with our stay.

The reception staff were very helpful. Upon arrival they helped us book an additional night in the same room, as we were there for some medical appointments. The bed was comfortable, the bathroom was clean. As we stayed for two days, we really appreciated that there was a microwave, small fridge, some plates, glasses and cutlery. There was also a kettle and complimentary tea bags, coffee and biscuits. The room has a big window, which makes it bright. Some stains in the walls but nothing that bothered us. The room we stayed seems slightly smaller than the one in the picture, but it was still very spacious. The area was quiet and felt very safe as well, as we went for a walk late at night.

Stayed in April 2024

No power point on the wall where the beds are. The only power point that is near the bed is outside the bathroom. It made stripping over a moderate risk when my husband had his CPAP plugged in for the night with an extension cord crossing in front of the bathroom and wardrobe.

Location is great. Openable window was important to me.

Stayed in April 2024

The price doesnt match with what you get. The room was dirty, under the bed and under the radiator was full of dust and food crumbs. The room wasnt cleaned properly every day, only the bed was made and thats it. they didnt change towels regularly and neither cleaned the dust. You could see the dust. There were holes in the wall that weren’t fixed. The staff wasnt nice at all.

the location and the pressure of the shower.

Stayed in April 2024

Shower not very powerful. Safe was very small

There was a kettle, coffee, tea, biscuits and an into and ironing board as well as a microwave.

Stayed in April 2024

If I had to put a negative I would say there can be a lot if stairs. But in this type of property its what uou would expect so not really a negative.

The room was so clean. It looked just like the photos it was slightly worn on the headboards but was minor. The lady in reception was really helpful and could not have been more welcoming. There is no lift so there is stairs. The room was so clean it was sparkling. I stay in a lot of accommodation in London and usually a room in this price range never looks like the pictures so this was fabulous. It even had a fridge. Unfortunately we did not discover this till the morning as it was inside the wardrobe area, but that along with iron and ironing board and hairdryer are major pluses in my book. The beds we had twins was so thick and comfortable. The bedding was to a high standard felt very high quality. Don't be afraid to book this hotel as it was fabulous for the price we paid. Also the reception and stairs etc were clean and well kept.

Stayed in March 2024

The staff actually did us a favor and waited for us to check in even though we arrived much later than they had open check in. We were very thankful for that!

Stayed in March 2024

The room wasn’t the cleanest. I think someone used it just before us as it smelt of food and had greasy stains on the table but nothing horrible. Bathroom was clean.

We were quite wary to book looking at reviews but it wasn’t bad at all, especially for the price we paid, I believe there was a deal at £53. The bed was comfortable, shower is okay. Great location.

Stayed in March 2024

The dishes were dirty. The room is smaller than in the pictures. There was no hair dryer, hand soap, shower gel.

Very good location, safe area.

Stayed in March 2024

You couldn’t close the curtains in the bedroom , only way to close them was attaching a safety pin to them , which wasn’t safe and did cause myself to nip my finger a few times . Massive holes in the walls where the curtain poles used to be. Did cause light to shine through all night and struggled to sleep at first due to this. The room in number 7 does need a little TLC and pain touches . The tele signal was the best and only could use the main channels , bbc 1 ect

Plenty of tea and coffee left in the room to use , also biscuits . Two new bottles of water left out for use . Little fridge to use also , so wine could be chilled that we brought along to drink. Bathroom was okay , clean and shower easy to use . Stayed at the property due to attending an event at Olympia . Hotel is only round the corner so location was fab.

Stayed in March 2024

Toilet seat was loose so moved if you tried to sit on it. We booked a double room and had two single beds pushed together to make the double bed. We’ve stayed before and had complimentary bottles of water but didn’t get any this time around.

Close proximity to the Olympia

Stayed in March 2024

The receptionist didn't provide the water after first day.

Location was great!

Stayed in February 2024

The room bedsheets were not changed at all through out my stay, only the trash was taken out daily. I had to ask them to clean the room and they responded that the floors are not swept all the time. The facilities also need to be upgraded; for instance, the head board was peeling off and the material was all over the bed at all times. I had to constantly dust the mattress to keep it neat.

The Staff at the front desk was very polite, pleasant and helpful. He made sure I was comfortable from the first day. The rooms were small but considering I was travelling alone and only used it to sleep at night, it served its purpose.

Stayed in February 2024

Poor condition of the window, cracks and stains on the walls. When we arrived, there was no toilet paper and one towel was dirty. They did change it afterwards of course and they put toilet paper.

The location was close to West Kensington station. The cleaning lady gave us cookies.

Stayed in February 2024

Housekeeping

Room

Stayed in February 2024

Property needs some tlc.

The surrounding area at this location was excellent, plenty to do, plenty to see. Clean rooms

Stayed in February 2024

wish they served breakfast

good location and clean

Stayed in January 2024

The room was separated from the next-door residence by a 3 foot (0.9m) gap and aligned with windows of that property. To provide privacy for both properties, a frosted glass panel was in place between the residences, but the close proximity of the two buildings meant that no natural light reches the room, and so lights were necessary even during the day. It appears the hotel has made the best effort they could to overcome the issue, but short of buying the next-door property and demolishing it there is no obvious solution. Although the desk area was decently-sized there was a distinct shortage of available power points in the room (disregarding those in use for the kettle, fridge and microwave). One of the power points was located next to the desk which was good, but the other was on the wall near the door, and not close to anywhere where such a socket could be considered useful due to the need for trailing wires across the room. There were no USB ports in the room. The fridge was very small; so much so that standard 1L milk bottles had to lay sideways as they were too tall to stand up. The fridge also was missing one of its "feet" causing it to rock whenever opened (not ideal if round bottles are stored as they tend to roll out). Of the issues, the lack of daylight is the most significant. If you were staying 1-2 nights and you would be out most of the day it may not be too problemmatic, but longer stays could be less enjoyable.

A clean, sufficiently-sized, but not over-generous room with a very comfortable double bed, ample enclosed wardrobe space with a safe, two comfortable chairs and a desk/dining table. The room came with a "kitchenette" with a quiet, efficient enclosed fridge, a sink (with washing up supplies), a microwave and tea/coffee making facilities with some very pleasant complimentary biscuits (although, as seems standard at this price-point there was no decaffeinated coffee, but as I always carry my own, this was not a major issue). The bathroom was sufficiently sized and had a good shower and sink, but oddly the bathroom mirror was on the opposite wall to the sink making shaving slightly more complex. All plumbing worked well. The TV in the room also worked worked well and all channels appeared to work (not always the case in other hotels I have stayed in). Weirdly, the desk had two UTB Cat6 cables, but these did not appear to be connected to anything, and as they had no retaining latch, they were unusable; the WiFi in the room was very good however, so again this was not an issue. The room was on the ground floor, had opening windows and was both very quiet and very secure (more on this below). The hotel is situated on a quiet residential street about half-way between West Kensington and Olympia tube stations.

Stayed in January 2024

Nothing it was all as expected.

Perfect for a trade fair at Olympia- with small kitchenette so you could cook meals and save costs.

Stayed in January 2024

Wish had breakfast included

Good location and a nice friendly polish lady Anna.

Stayed in January 2024

The bathroom was not good especially the sink, was blocked

Location good and bedroom

Stayed in January 2024

I am happy that other reviews did not change my decision to book this hotel. A location is good! 5 min to 3 different metro stations, you do not need to change metro line to get to a touristic centre. A district is very quite and safe, no busy road in a front. A hotel room is small but it is ok for just to spend a night, you are outside for whole day anyway. A bed was very comfortable, bed sheets are white and clean, same with towels. A bathroom was clean as well. It was very warm in the room, we liked it so much!! And every day you get such a nice compliment from reception as still water, tea, coffee and muesli cookie what's enough for early breakfast. There is a good wifi connection in the hotel. If you need just a warm place to sleep after long busy day in London, you have to book it for sure. P.S.: We had to wake up very early our first morning in London and were in hurry , so just left a chaos of our clothes etc. We did not expect that room service will come already to clean. So we are sorry for that. It is just for information that they take a good care of guests.

Stayed in December 2023

Not much light in the room but wasn’t necessary for me as just needed to sleep

Clean. Comfortable, simple, quiet!

Stayed in January 2024

Unfortunately the floor was extremely 'sqeeky' when walked on and kept us awake if the other went to the bathroom during the night.

Lovely clean room with lots of aminities. Friendly staff

Stayed in January 2024

the rooms couldn't be cleaner, especially the bathrooms. the sink was blocked (although we reported it and it improved a little bit) The roller blind was stuck and we could not pull it up or down

the staff was very friendly and helpful, one of the best highlights of the property.

Stayed in January 2024