Sloane Square, Kensington and Chelsea, London, SW1W 8EG, United Kingdom
#533 of 1,004 hotels in London
Guests' ChoiceBased on 1504 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
9.5
Facilities
7.6
Staff
8.9
Value for money
7.4
Free WiFi
8.4
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End of dialog contentReviewed: 10 April 2024
Selim
TurkeyThe breakfast could be improved.
Very central location.
Stayed in April 2024
Reviewed: 29 March 2024
Nur
TurkeyThe water has been cut due to a problem which has not been announced earlier or at the time by the receptionist. It was very disappointing
The location
Stayed in March 2024
Reviewed: 18 March 2024
Carole
United StatesA lot of money , freezing bathroom , old soap and tv didn’t fix - wall sensor flashing red light like you were in Pigalle France . No sugar for the coffee in room They did fix red light but no tv . However $785 or £585 . They good be better but you are paying for the location !
Stayed in March 2024
Reviewed: 18 March 2024
Cem
IsraelI dont have any complains but i think your price is quite expensive
Location is ok but still you need taxi Room was good for me but some of my friends had smaller rooms Bed was perfect
Stayed in March 2024
Reviewed: 17 March 2024
Meredith
SwitzerlandI was upgraded and was really grateful for this gesture as my room was slightly bigger than expected. There was not anything I would change!
I love the location of this fabulous hotel. It has a welcoming staff, incredibly clean and bed is super comfortable.
Stayed in February 2024
Reviewed: 15 March 2024
Dale
CanadaConstruction noise on my floor
Location
Stayed in March 2024
Reviewed: 12 March 2024
Coakley
IrelandNo building work
All excellent except noise from builders
Stayed in February 2024
Reviewed: 2 March 2024
Robert
United KingdomWanted bath rather than a complicated shower
Stayed in March 2024
Reviewed: 28 February 2024
Lizbeth
United KingdomCoffee machine Didn’t appear to work
Very good addition Attentive staff
Stayed in February 2024
Reviewed: 16 February 2024
Karen
United KingdomGreat location and the staff were very friendly and helpful.
Stayed in February 2024
Reviewed: 12 February 2024
David
United KingdomIt’s an old hotel Bathrooms are dated and small.
Gt location
Stayed in February 2024
Reviewed: 11 February 2024
Karen
United KingdomBed not very comfortable, room was very tatty, expensive for what you get. Front desk staff were lovely, staff in Cote definitely weren't.
Location was excellent.
Stayed in December 2023
Reviewed: 31 January 2024
John
United KingdomWe were unlucky as there were roadworks out front which made parking to unload bags difficult. Good parking I options 5-10 minute walk away.
Great position, lots to do on foot from the hotel. The staff were keen to help and seemed happy and relaxed.
Stayed in January 2024
Reviewed: 31 January 2024
Victoria
United KingdomStaff were really helpful
Stayed in January 2024
Reviewed: 29 January 2024
Aurina
United KingdomShower tray was dirty on arrival. Room was quite small
The staff left a lovely birthday message for my daughter and some chocolates. Which was a lovely touch. Beds were very comfortable
Stayed in January 2024
Reviewed: 27 January 2024
Emiliana
United StatesThe Wifi was problematic. No reception in the room and spotty even in the foyer of the hotel. With such a central location and pricey hotel, these problems should not have to be encountered. Breakfast at 18.00 pounds for one person was meagre at best - toast and coffee.
The location was just what we needed, right in the middle of Sloane Square. They upgraded us to a 'Club' room. It faced the back so the room was quiet. Staff were kind and tried their best to accommodate.
Stayed in January 2024
Reviewed: 24 January 2024
Sara
United KingdomBathroom was very cold with no heat at all
Very comfortable bed lovely room Marvellous staff on reception very efficient and welcoming
Stayed in January 2024
Reviewed: 22 January 2024
Sorayya
United KingdomThe TV wasn’t working in the room
Breakfast was amazing
Stayed in January 2024
Reviewed: 14 January 2024
Lauri
IrelandNo bar
Location
Stayed in January 2024
Reviewed: 2 January 2024
Agnes2912
NetherlandsIt is a really cosy hotel. Underground is very close nearby European breakfast is great
Stayed in December 2023
Reviewed: 23 December 2023
Neil
United KingdomI paid £300 for one night and no free water or snacks were provided in the room. Water and snacks had to be paid for. The hotel does not have a restaurant or big lounge. The foyer is small. There is a small cafe on the first floor. Residents can use the chain restaurant next door.
Location is so convenient and the decor is so nice and high quality.
Stayed in December 2023
Reviewed: 21 December 2023
Mehmet
Turkeyroom was small
location
Stayed in December 2023
Reviewed: 19 December 2023
Fiona
AustraliaGreat location
Stayed in December 2023
Reviewed: 17 December 2023
Toni
United KingdomJust needed a few maintenance tasks - E.g. chipped paint, tv bracket, loose towel rail
Great location and very comfy bed!
Stayed in December 2023
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