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Reviews of Southbank Guesthouse This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

36 Academy St, Elgin, IV301LP, United Kingdom

#6 of 18 hotels in Elgin

Guests' Choice

Review Score

Based on 150 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    9.3

100% Verified Reviews

Real guests. Real stays. Real opinions.

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Showing 1 - 75

  • Reviewed: May 16, 2018

    10
    I liked our stay in Southbank Guesthouse.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    I liked our stay in Southbank Guesthouse. Everything was good - welcoming owners, friendly staff, really good location. Highly recommend and will stay again. Thanks

    Stayed in May 2018

  • Reviewed: April 8, 2018

    10
    Friendly spotless brilliant location in Elgin
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Great location in the centre of Elgin. The place was spotless with lovely rooms and a great shower.. We found the staff lovely helpful . Isabell the owner exceeded our expectations and went out her way to make our stay very enjoyable.

    Stayed in April 2018

  • Reviewed: November 9, 2017

    10
    something nice in elgin
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    the shower could have been a bit more powerful

    very clean bed very comfortable close to town centre excellent breakfast good price couldn't have been better I shall definitely stay again

    Stayed in November 2017

  • Reviewed: November 4, 2017

    10
    A wonderful relaxed stay, perfect in every way, with the tastiest freshly cooked breakfast ever.
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    All was perfect!

    Friendly, welcoming and helpful staff. Best cooked breakfast ever, tasty butchers sausages and delicious freshly brewed coffee to order. Loads of tea, coffee and milk in room, best yet!

    Stayed in November 2017

  • Reviewed: October 21, 2017

    10
    Friendly and cosy
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing bad about the B and B, but it is situated on a very narrow road with parked cars all along, making it not easily accessible for larger vehicles.

    Fantastic breakfast and lovely friendly staff

    Stayed in October 2017

  • Reviewed: September 20, 2017

    9.6
    Warm welcome, great nights sleep and thoroughly enjoyed our breakfast.
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    Cant think of anything else we needed.

    Friendly welcome, plenty information given, places to eat etc. Room was very comfortable and we had everything that we needed. Slept well and thoroughly enjoyed our breakfast. Thank you.

    Stayed in September 2017

  • Reviewed: September 19, 2017

    8.3
    We come to Elgin to see family periodically and it is good to AT LAST have found a nice b & b!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    One very small criticism - would have been good to have a non-slip mat in the shower.

    We had booked a twin room and were lucky enough to be allocated a "family" room, so there was plenty of space. The furniture was in good condition of excellent quality and the shower was very good too.

    Stayed in September 2017

  • Reviewed: August 25, 2017

    10
    A really great place to stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Liked everthing about it.

    A super place to stay, we had a fabulous big room, bathroom with bath & shower, everything was so clean, lovely beds , bedding & decor. Breaksfast was cooked to order each morning, so good. The owners & staff were so nice. A lovely stay, wish we could have stayed longer. So central, so quiet.

    Stayed in August 2017

  • Reviewed: July 9, 2017

    9.2
    Good value
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no-one there to greet us a key was left at entrance with an apology note, we still do not know name of our hostess we don't usually stay at guest houses so maybe this is normal

    Room was clean and bed comfortable also free parking

    Stayed in July 2017

  • Reviewed: February 28, 2017

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    The welcome from the owners who was extremely helpful with everything. Breakfast was of the highest quality and the room was very clean and comfortable.

    Stayed in February 2017

  • Reviewed: February 10, 2017

    7.1
    Have clearly made the effort to modernise the facilities.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately my room backed onto the stairs, so you could clearly hear people up and down. Also, I experienced a cold shower on the evening I arrived; but in all fairness to the owners, I was probably the last to take a shower; as there was a group of workmen staying here also. Walls are a bit thin, and doors bang (but in fairness, this was at times down to the individual and not the owners!)

    Have clearly made the effort to modernise the facilities. Very clean. Breakfast, lovely hot full breakfast with a choice of cereals , yogurt and fruit. Loved the tartan carpet!

    Stayed in February 2017

  • Reviewed: October 31, 2016

    9.2
    Beds comfortable breakfast marvellous just a wee bit noisy...
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Beds comfortable breakfast marvellous just a wee bit noisy first thing in morning with contractors getting ready for work all in all better at weekend

    Stayed in October 2016

  • Reviewed: October 30, 2016

    10
    Very pleasant stay in Elgin.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    stepps at entrance could be an issue for someone with mobility problems .

    I was given a double room instead of a single at no extra charge . It was beautifully decorated and was spotless . Breakfast was very good with plenty of choice . Staff were friendly and efficient . Definitely recommend staying there .

    Stayed in October 2016

  • Reviewed: October 18, 2016

    10
    very clean and fresh excellent breakfast friendly staff
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    we stayed in the new part of the building when the people next door had a shower or used the bathroom you could hear everything also the water preasure was very loud

    very clean and fresh excellent breakfast friendly staff

    Stayed in October 2016

  • Reviewed: September 11, 2016

    10
    FANTASTIC!!
    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 2 nights
    • Submitted from a mobile device

    NOTHING😃

    Host was wonderful- friendly and helpful. Rooms were lovely- all the comforts of home. Whole place was clean and beautiful. HIGHLY RECOMMENDED!!

    Stayed in September 2016

  • Reviewed: July 14, 2018

    10
    The room was spacious and the breakfast was great, plenty...
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was spacious and the breakfast was great, plenty choice and the cooked food was amazing. Owners and staff were welcoming and friendly

    Stayed in July 2018

  • Reviewed: June 28, 2018

    9.6
    Good breakfast
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Good breakfast Very clean bathroom Great & comfortable room

    Stayed in June 2018

  • Reviewed: June 16, 2018

    10
    Elgin birthday
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was brilliant

    Stayed in June 2018

  • Reviewed: June 13, 2018

    10
    The room was spotless with a comfortable bed, breakfast was...
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Nothing

    The room was spotless with a comfortable bed, breakfast was excellent and the staff were friendly.

    Stayed in June 2018

  • Reviewed: May 8, 2018

    8.8
    Ideal for my short visit
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Pleasant staff, good tasty breakfast

    Stayed in April 2018

  • Reviewed: April 5, 2018

    10
    It was comfy and clean
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted from a mobile device

    It was comfy and clean

    Stayed in April 2018

  • Reviewed: March 28, 2018

    9.2
    Comfortable overnight stay.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Warm friendly welcome on arrival. Good location.

    Stayed in March 2018

  • Reviewed: February 18, 2018

    7.1
    Good
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Awful shower cold no pressure Basic accommodation requirements

    Nice place very clean

    Stayed in February 2018

  • Reviewed: February 13, 2018

    10
    Friendly folks, outstanding location, easy walking distance to everything.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    They went out of their way to accommodate special food requests.

    Stayed in February 2018

  • Reviewed: February 2, 2018

    10
    Met and exceeded my expectations
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good food, friendly and clean. Good coffee too!

    Stayed in February 2018

  • Reviewed: January 29, 2018

    10
    Absolutely outstanding
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    Everything was awesome.

    Stayed in January 2018

  • Reviewed: January 12, 2018

    10
    Night in Elgin
    • Family with young children
    • Annexe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing to dislike

    Location, 5 mins from centre. Beautiful fresh spotless room. Great breakfast.

    Stayed in January 2018

  • Reviewed: December 7, 2017

    9.2
    Clean, warm, lush breakfast
    • Business trip
    • Travelers with friends
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean, warm, lush breakfast

    Stayed in December 2017

  • Reviewed: December 3, 2017

    10
    Excellent
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Nothing

    It was excellent. Everyone was friendly and helpful. The room was warm and comfortable

    Stayed in November 2017

  • Reviewed: November 25, 2017

    9.0
    plenty storage
    • Couple
    • Twin Room
    • Stayed 1 night

    problem with a leak

    plenty storage

    Stayed in November 2017

  • Reviewed: November 25, 2017

    7.5
    Will use again
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Good welcome, clean, friendly

    Stayed in November 2017

  • Reviewed: November 22, 2017

    10
    Excellant
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Nothing

    Clean Modern Good Location and a REAL COOKED BREAKFAST

    Stayed in November 2017

  • Reviewed: November 20, 2017

    10
    Spot on
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Comfy beds and close to town centre. Fantastic breakfast and helpful friendly staff

    Stayed in November 2017

  • Reviewed: November 13, 2017

    10
    Friendly environment fab stay look forward to my next visit.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    NEEDS A MIRROR IN THE ROOM NEAR A PLUG SOCKET ONLY MIRROR WAS IN THE BATHROOM.

    Breakfast was excellent. Freshly prepared and not greasy.

    Stayed in November 2017

  • Reviewed: October 29, 2017

    9.2
    The toilet door did not fit the frame properly and jammed...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    The toilet door did not fit the frame properly and jammed on the toilet floor. No suitable hanging space for adult clothing.

    Stayed in October 2017

  • Reviewed: October 21, 2017

    10
    Nice stay in a very clean guesthouse with super breakfast
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness Pleasant and friendly staff

    Stayed in October 2017

  • Reviewed: October 15, 2017

    8.3
    Very good stay
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good home cooked breakfast

    Stayed in October 2017

  • Reviewed: September 21, 2017

    10
    Very friendly host.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly host. Delicious breakfast.

    Stayed in August 2017

  • Reviewed: September 12, 2017

    9.2
    We really liked the Annex.
    • Leisure trip
    • Couple
    • Annexe Triple Room
    • Stayed 5 nights

    We really liked the Annex. Bright, cheerfull and large room. Good breakfast too.

    Stayed in September 2017

  • Reviewed: August 10, 2017

    10
    Great stay
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Very impressed

    Stayed in August 2017

  • Reviewed: August 9, 2017

    10
    Enjoyed everything about our stay.Friendly family run business.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to dislike.

    Breakfasts were second to none.Quality food cooked to perfection.Staff very helpful.

    Stayed in August 2017

  • Reviewed: July 29, 2017

    9.2
    The room was big and very comfortable.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Nothing.

    The room was big and very comfortable. The Staff were friendly and helpful. The breakfast was very big and very delicious.

    Stayed in July 2017

  • Reviewed: July 23, 2017

    9.6
    Central location within east walking distance of bot rail...
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    n/a

    Central location within east walking distance of bot rail and bus stations. Staff friendly and helpful.

    Stayed in July 2017

  • Reviewed: July 20, 2017

    10
    central location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    nothing

    central location. clean and friendly. room was large, comfortable and breakfast excellent.

    Stayed in June 2017

  • Reviewed: July 20, 2017

    10
    Lovely stay in superb facilities
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night

    Breakfast was fantastic. Staff very friendly and welcoming. Gave excellent advice on facilities within the town

    Stayed in July 2017

  • Reviewed: June 25, 2017

    9.2
    The shower pressure was poor and ran cold when others in the...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The shower pressure was poor and ran cold when others in the B and B switched on a shower elsewhere in the property.

    Stayed in June 2017

  • Reviewed: June 19, 2017

    10
    1st Class Stay
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Room was very comfortable and spotless. Fantastic selection of breakfast options.

    Stayed in June 2017

  • Reviewed: May 31, 2017

    7.5
    Excellent breakfast, freshly cooked.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower had no pressure.

    Excellent breakfast, freshly cooked. Friendly staff.

    Stayed in May 2017

  • Reviewed: April 30, 2017

    9.2
    Nice place but room walls bit thin
    • Business trip
    • Solo traveler
    • Annexe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    when the workers staying there got up at six so did you , bathroom fan noise and water noise

    The property was very comfortable

    Stayed in April 2017

  • Reviewed: April 26, 2017

    10
    Great place
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly

    Stayed in April 2017

  • Reviewed: April 5, 2017

    10
    Really friendly staff and a cracking breakfast.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Really friendly staff and a cracking breakfast.

    Stayed in March 2017

  • Reviewed: February 28, 2017

    9.2
    Breakfast very good
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast very good

    Stayed in February 2017

  • Reviewed: February 13, 2017

    10
    The nice warm and friendly welcome, and very accommodating...
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    The nice warm and friendly welcome, and very accommodating during my visit. Breakfast choice was excellent. Would use again if I was in the area.

    Stayed in February 2017

  • Reviewed: January 20, 2017

    9.6
    Great saty
    • Business trip
    • Group
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    Comfy bad, great shower and the breakfast was good

    Stayed in January 2017

  • Reviewed: October 30, 2016

    9.6
    Great location
    • Leisure trip
    • Family with young children
    • Annexe Triple Room
    • Stayed 1 night

    Lovely large family room. Location great - a short walk from both the station and the town but very quiet. Very nice breakfast.

    Stayed in October 2016

  • Reviewed: September 15, 2016

    9.6
    Fantasic
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was very good and quite

    Stayed in September 2016

  • Reviewed: August 21, 2016

    7.9
    Comfortable room, good breakfast, quiet location even though...
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Comfortable room, good breakfast, quiet location even though only three minutes walk from high street. Useful parking.

    Stayed in August 2016

  • Reviewed: August 18, 2016

    8.8
    Relaxing comfortable venue.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.relaxing

    Proximity to city centre, easy parking, good breakfasts, and comfortable beds.

    Stayed in August 2016

  • Reviewed: August 11, 2016

    9.6
    Everything
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything

    Stayed in August 2016

  • Reviewed: August 9, 2016

    5.8
    Don't stay in room 12!
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room doubled as the housekeeping storage cupboard! Staff were in and out all afternoon to access supplies. Very bothersome.

    Stayed in August 2016

  • Reviewed: August 3, 2016

    10
    Comfy room with ensuite.
    • Leisure trip
    • Couple
    • Annexe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great.

    Comfy room with ensuite. Great location!

    Stayed in July 2016

  • Reviewed: July 29, 2016

    10
    The location is central to Elgin and most things can be...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The location is central to Elgin and most things can be reached in foot, and owner was both charming and helpful.

    Stayed in July 2016

  • Reviewed: July 28, 2016

    7.1
    Friendly, helpful, good food
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    No ironing board to borrow - had to use one in hall. No reception!

    Friendly, helpful, good food

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They're no longer included in the property's overall review score, but they might still be helpful when choosing the perfect place to stay.

  • Reviewed: April 3, 2016

    9.2
    Overall good, clean, nice rooms (small but functional...
    • Leisure trip
    • Group

    Pillows too soft for my liking. There is no reception so when we arrived it took a few minutes to find someone to check in.

    Overall good, clean, nice rooms (small but functional bathroom). Nice breakfast, staff was friendly and welcoming. Good location.

  • Reviewed: March 31, 2016

    8.8
    Breakfast had excellent choice and was very good.
    • Leisure trip
    • Solo traveler

    A little more information on arrival including information for checking out

    Breakfast had excellent choice and was very good. The room was very comfortable allowing me a nice chill out in the evenings.

  • Reviewed: March 30, 2016

    9.6
    The family who is in charge of the place is so kind,...
    • Leisure trip
    • Solo traveler

    The bed was a little bit small, but i am quite tall.

    The family who is in charge of the place is so kind, helpfull and nice. You have a reaaly and fast connection to the wifi network in the room, and nowadays this is so important for me. Breakfast was included and was so good. If I have to comeback to the Whisky route, this will be my housing for sure!!

  • Reviewed: March 10, 2016

    9.6
    Really comfortable beds, immaculately clean, delicious...
    • Leisure trip
    • Couple

    Didn't have power shower - but still perfectly good shower. Very small wardrobe in our room (our daughter had walk in wardrobe in her room though -which was fab)

    Really comfortable beds, immaculately clean, delicious breakfast. Excellent location

  • Reviewed: March 6, 2016

    10
    The room was big and comfortable with ensuite bathroom and...
    • Leisure trip
    • Family with young children

    The room was big and comfortable with ensuite bathroom and very clean. The breakfast was very much good and plenty to eat. The B&B was close to the town centre easy access to shops and restaurants.

  • Reviewed: March 1, 2016

    9.2
    Great friendly staff, great breakfast and well decorated...
    • Leisure trip
    • Couple

    Pillows could have been of a better quality, that is all. . .

    Great friendly staff, great breakfast and well decorated rooms. Private parking and very close to the town center with a multitude of places to eat and drink within 10 minutes walk.

  • Reviewed: March 1, 2016

    7.5
    The Location very convenient and the Breakfast was also very...
    • Leisure trip
    • Family with older children

    The one thing that really let this B&B down was the shower in the room. Absolutely no water pressure and there was no hot water albeit very poor.

    The Location very convenient and the Breakfast was also very nice.

  • Reviewed: February 12, 2016

    8.3
    On the second morning we didn't need to be asked what...
    • Business trip
    • Solo traveler

    Breakfast was tasty but there could be a little more choice.

    On the second morning we didn't need to be asked what tea/coffee/toast we wanted. It just arrived as we sat down.

  • Reviewed: September 30, 2015

    5.8
    Friendly staff, large and clean room.
    • Family with young children

    Requested cot for our son, but on arrival there was no cot. Eventually got one, but had to put it up ourselves, and it was not working properly. Also no high chair in dining room!

    Friendly staff, large and clean room.

  • Reviewed: September 24, 2015

    10
    Friendly helpful staff.
    • Leisure trip
    • Couple

    Nothing

    Friendly helpful staff. Spotless en-suite with great spacious shower. Comfortable bed. Well cooked breakfast. Location is close to High St facilities.

  • Reviewed: September 23, 2015

    9.2
    Parking good but not much room.
    • Leisure trip
    • Couple

    Parking good but not much room. Room good but would benefit from having a chair if there was enough space for one. Furnishings excellent in solid wood and would have liked to see caosters for cups.

  • Reviewed: September 11, 2015

    5.0
    location
    • Business trip
    • Couple

    No internet working in annex as advertised Pillows were flat and need changing High noise level in annex rooms due to water pipe noise, flushing toilets, doors closing Seems to be stud walls with no insulation ? Card machine not working when trying to pay

    location

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