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  5. Reviews of Staybridge Suites Liverpool, an IHG Hotel

Reviews of Staybridge Suites Liverpool, an IHG Hotel 4 stars

21 Keel Wharf, Liverpool, L3 4FN, United Kingdom

#15 of 604 Holiday rentals in Liverpool

Guests' Choice

Review score

Based on 3229 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.6

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    9.0

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 18 March 2024

    10
    Well worth it!!!
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    Excellent hotel. Loved it!!!

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Great Place To Stay
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Our stay was a excellent 9 out of 10. A few points of feed back.. We would have liked a heated towel rail in the bathroom, so you can re use your towels. There is no oven in the kichenette, so if you are staying for more than a few days, you won't be able to cook properly. Otherwise, well done to the team at Staybridge.

    Staybridge Suites is a lovely place to stay, ideally located for all Albert Dock attractions, and M&S Bank Arena. There is on site Parking, which is a big tick. You have to check in first though, as your room card opens the car park gate and parking is £20 a night, or you can go in the Kings Dock car park for £12 a night, if you don't mind a 10 minute walk. Reception staff were excellent and friendly. When you first walk into your suite, you are met with a spacious kitchen/ Diner/ living area with sofa, tables and TV. The kitchen has a hob, microwave, dishwasher, fridge freezer, kettle etc, and all plates, cutlery etc. The bedroom is quite large with what we thought was a queen double. Lovely and comfortable and clean, a big wardrobe with hangers, iron & ironing board, and a safe. It was very clean with lots of storage. The bathroom was huge, very clean, includes big bath, shower, sink, toilet, all shampoos and body wash, and very nice towels, and lots of shelves and storage....Quite impressive. Breakfast was very nice - a hot buffet and large cold selection, cereals etc. Staff were excellent. You can even buy drinks, wines, soft drinks, microwaveable food, crisps, snacks etc 24/7 Next time we come to Liverpool we will stay here, rather than the nearby hotels.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Enjoyable stay
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    Both coffee machines only gave warm coffee. The hot breakfast selection could be improved, example scrambled egg had been left in dish for a while, when egg was replenished it was added to the old .

    Friendly staff and quiet.

    Stayed in February 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 3 nights

    No option for two single beds

    Location, breakfast, free coffee

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Great rooms
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    The view from the room

    Great facilities in the room, including everything you need in a small kitchen area

    Stayed in February 2024

  • Reviewed: 10 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    The hotel is situated on Albert Dock a few minutes' walk from Liverpool one. Convenient and central location Rooms was an apartment style and was very quiet and spacious. Bed was very comfortable

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    Weekend at Staybridge
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    I liked everything, but I would say maybe make the lighting a bit brighter in the room or put a light over a mirror so I can see to put makeup on. Also, a magnification mirror in the bathroom would be great.

    I thought the rooms were lovely. I loved the 'homely' feel to the room with genuinely nice quality accessories. Towels were crisp, white & soft. The bed was really comfortable with crisp, white, cotton duvet & decent pillows. The layout of the room with the kitchen was great. I thought the kitchen was amazing & so nice to have with the room with everything you needed to make a full on meal if you wanted to! Breakfast was great. I loved the fridge with all the milks & juices. Staff were friendly & really helpful.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    A very good choice
    • Leisure trip
    • Solo traveller
    • Standard Suite
    • Stayed 1 night

    As always with hotels not enough milk for drinks in the room.

    Very comfortable warm room on cool weekend. Breakfast as always good with many choices.

    Stayed in February 2024

  • Reviewed: 10 March 2024

    8.0
    Great. Comfortable, welcoming and convenient.
    • Business trip
    • Solo traveller
    • Standard Suite
    • Stayed 2 nights
    • Submitted via mobile

    No bar. Parking a bit off a faff as not enough at the hotel - but a minor issue as there’s a large car park nearby. Public car park is cheaper, too.

    The staff were brilliant! Really helpful and friendly. Really spacious, comfortable, well-equipped studio.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    Visiting M&S Arena accommodation was on the doorstep staff were some of the friendliest I’ve ever met
    • Leisure trip
    • People with friends
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Felt secure lovely rooms very clean

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 3 nights
    • Submitted via mobile

    No swimming pool!!

    Excellent location and great service from a welcoming team.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    10
    Definitely Be Back
    • Leisure trip
    • Family with young children
    • Studio - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing not to like in my case. Everything was great for myself and my partner

    Very clean and good size rooms, staff were very friendly and helpful. Would definitely stay again and would recommend.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Enjoyable couple of days
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 2 nights
    • Submitted via mobile

    Itwas very central and staff very friendly

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night

    Breakfast and drinks were cold, the food wasn’t brilliant overall which was a shame as everything else was spot on.

    Car park security excellent at addition of £20 , room size, cleanliness of the whole place, comfortable bed

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    Fantastic!
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    The hot buffet breakfast was a let down.

    Location was perfect! Staff were extremely polite.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Amazing. Would definitely go back.
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Can’t think of anything.

    Everything. Friendly helpful staff, spacious and lovely rooms and lovely breakfast.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Excellent service and location. All rooms very clean
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Stayed here a few times now. Staff are always friendly and so helpful. Rooms always very clean. Good breakfast to suite everyone

    Stayed in December 2023

  • Reviewed: 2 March 2024

    8.0
    Good, nice and quite expensive
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 4 nights
    • Submitted via mobile

    Weak heating even when set up 26 degrees Celsius, Breakfast was drab, boring and without idea. View - I thought there will be a view to the river Mersey, unfortunately there was just a view with a little part of docks and Liverpool wheel.

    Albert's dock location, Near to the bus station, Near to river, Near to city center, Spacious and cosy room.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    8.0
    Very good staff, location
    • Leisure trip
    • Couple
    • Studio - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    Pillows were very hard.

    Breakfast great. Happy hour evening really great idea.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    10
    Our 4th stay here and have already booked our next visit.
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    The only SLIGHT problem was, we like to walk into town and the hotel is a good 10/15 minute walk. Not really a problem unless the weather is bad.

    Couldn’t fault anything at all. I asked for a room on the first floor, due to my dislike of elevators and the staff were happy to oblige.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    Outstanding from every aspect
    • Business trip
    • Family with young children
    • Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Location was excellent, facilities were spotless and very comfortable, staff were the highlight of the trip - couldn’t speak more highly of them, they are the greatest asset of this hotel, would highly recommend

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Wonderful, lovely staffs
    • Leisure trip
    • Group
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Spacious

    Stayed in February 2024

  • Reviewed: 26 February 2024

    10
    Great apartments, close. To Albert Dock and a short walk from Liverpool One. Will stay again.
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 2 nights
    • Submitted via mobile

    Can't fault it.. Lovely.

    Stayed in February 2024

Showing 1 – 25

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