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  5. Reviews of Staycity Aparthotels Edinburgh West End

Reviews of Staycity Aparthotels Edinburgh West End This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11 Brandfield Street, Edinburgh, EH3 8AS, United Kingdom

#333 of 961 vacation rentals in Edinburgh

Guests' Choice

Review Score

Based on 2186 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 27, 2024

    10
    Great Stay!
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment Open Plan
    • Stayed 4 nights
    • Submitted from a mobile device

    The only minor thing is that there is no safety box..But no big deal..

    The room, the staff, the location..everything was amazing..Totally recommended and i will definitely come back on my next visit to Edimburgh..Special thanks to Jed (hope i remember it correctly) for all his recommendations and help on booking the Highlands tour..

    Stayed in February 2024

  • Reviewed: March 27, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Open Plan
    • Stayed 4 nights
    • Submitted from a mobile device

    Na

    Excellent staff, ( Fabien but others too) very comfortable bed, cosy , clean room.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Open Plan
    • Stayed 2 nights
    • Submitted from a mobile device

    Hard to work out the shower temp

    Clean, spacious, had everything we needed

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Open Plan
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Open Plan
    • Stayed 3 nights
    • Submitted from a mobile device

    Lovely spacious and clean apartment

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    Amazing very comfortable
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (3 Adults)
    • Stayed 9 nights
    • Submitted from a mobile device

    Value for money excellent location excellent staff everything needed for great holiday

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Open Plan
    • Stayed 2 nights
    • Submitted from a mobile device

    The apartment was cold and we were unable to work the heating

    The staff were lovely and so helpful.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    Comfortable, convenient, would come back!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Open Plan
    • Stayed 4 nights
    • Submitted from a mobile device

    Kitchen equipment was almost 10/10: non-stick pan is no longer non-stick ;) and I would add some bigger bowls, eating cereals was a challenge :).

    Staff is amazing, accommodation standard is really great. Separate bedroom, separate kitchen with living room. Proper furniture coverage: hangers where you need it, drawers, etc. Dedicated dinning accessories for kids <3. Convenient, comfortable, would come back :).

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Lovely but feel cheated with the costing
    • Leisure trip
    • Group
    • One-Bedroom Apartment (3 Adults)
    • Stayed 1 night

    I booked way in advance for £400 and discovered a week before that the same room was going for £270. I was not happy at all about this. They gave me £60 back but only after I discovered this huge difference in price and only refunded half what I should have got.

    Everything except the cost

    Stayed in February 2024

  • Reviewed: March 22, 2024

    10
    City visit
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Open Plan
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn't fault it...we loved it!!

    We had the opportunity to stay in a newly renovated apartment. It was spotless and very comfortable, and the facilities within it were fantastic. Parking was available & public transport was easily accessible, if required. It was also very quiet but not far from everything. The staff were very nice and extremely helpful. It was perfect for visiting the city...Will definitely be back!!

    Stayed in March 2024

  • Reviewed: March 22, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Open Plan
    • Stayed 1 night
    • Submitted from a mobile device

    The apartment was well equipped, roomy, warm and in a great location. Exceptionally good value for money. Will definitely book it again. Staff very friendly and efficient.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    7.0
    Overall good stay! Would stay again
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Open Plan
    • Stayed 1 night
    • Submitted from a mobile device

    1) No oven glove 2) No soap in the dispenser in the bathroom and the shower had quite a bit of mould. It could have done with a deep clean. 3) The TV casting did not work 4) There is construction work going on very close to the apartment and whilst I do appreciate the noise level is outwith your control it would be nice to give guests a heads up on this ahead of the stay rather than the element of surprise and being woken up at 7am unexpectedly 5) Please be vigilant and careful when arranging maintenance work to take place in the apartments. My partner and I were absolutely startled this morning when a random gentleman entered the apartment. He was very apologetic and explained he thought it was empty but I was rather taken aback and very glad I wasn’t on my own as a young woman

    Overall good stay. Bed was really comfortable. Check in staff were friendly and location was great

    Stayed in March 2024

  • Reviewed: March 22, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Open Plan
    • Stayed 4 nights
    • Submitted from a mobile device

    All was good

    The staff were amazing. We got married in Edinburgh and they left prosecco and chocolates for us. So helpful and friendly. The place was spotless with incredible facilities

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    Clean , comfort and great location!!!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Open Plan
    • Stayed 7 nights
    • Submitted from a mobile device

    Very clean room, great location near Edinburgh old town and Edinburgh castle. The staff was helpful and friendly!!!

    Stayed in March 2024

  • Reviewed: March 21, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Open Plan
    • Stayed 2 nights
    • Submitted from a mobile device

    Plenty of space, all amenities as if you were at home (kettle, iron, fridge, living room

    Stayed in February 2024

  • Reviewed: March 20, 2024

    8.0
    Professional and friendly service. Great value for money.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Open Plan
    • Stayed 2 nights
    • Submitted from a mobile device

    The apartment was too warm, even when we turned the heating off. Using the fans didn't seem to reduce the heat.

    Great modern apartment, 20 mins walk from the city centre. Friendly reception staff.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    Nice apartment, useful car park, friendly staff
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Open Plan
    • Stayed 1 night

    The receptionist kindly allowed us to park our car at lunchtime and we returned to check in around 3.30pm. We were offered a complimentary upgrade to a two bedroomed apartment. Staff were friendly and efficient. Flat was clean and had everything we needed.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Open Plan
    • Stayed 5 nights
    • Submitted from a mobile device

    The sofa bed was not comfortable.

    Location was within walking distance to everything.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Excellent stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Open Plan
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, parking cost £14per night but it’s ok

    Spacious great location. Free WiFi easy to connect

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Comfortable City Stay
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment Open Plan
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything! Excellent value and in an excellent location. A spacious well equipped apartment.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    Great clean comfortable apartments. Great location

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Nice place to land for a short stay in Edinburgh
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Open Plan
    • Stayed 5 nights
    • Submitted from a mobile device

    The apartment was very hot, even with thermostat turned to lowest temp setting. Needed to run fans and keep windows open to make it tolerable. Shower stall set up not ideal as it would flood the bathroom if one was not careful. Could see this was an ongoing problem based on water damage to walls and floor. Toilet seat broken and not well affixed. Flooring and kitchen were clean but notable wear and tear.

    Great location on quiet street. Walkable to most places we wanted to see and visit. Easy check in and check out. Staff were great. Appreciated all the included amenities.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    It is a very nice central place to stay during Edinburgh visits.
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment Open Plan
    • Stayed 2 nights

    I could not use the oven, can't say if it was broken or if I did not know how to.

    It was very central. Staff were very helpful. Wifi was maybe the best I ever had during my travels. The flat had everything necessary for a short stay.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Overall, I would definitely recommend Staycity apartments for both long and short stays in Edinburgh
    • Business trip
    • Solo traveler
    • One-Bedroom Apartment Open Plan
    • Stayed 60 nights

    Staycity aparthotel West End is perfectly located for exploring the city on foot. A bit further away from touristic crowds in the city center, but only 20min walk to the castle. There are a few bus stops nearby. I stayed there for two months, apartment is well equipped for a longer stay - washing machine, dishwasher, full kitchen, everything you need. Wifi works flawlessly. Staff is very friendly and helpful you can reach them via Whatsapp and they solved all my issues quickly.

    Stayed in March 2024

Showing 1 - 25

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