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Reviews of Steyn Guest Lodge

1 Hillary Close, Buckinghamshire, HP13 7RP, United Kingdom

#27 of 39 hotels in Buckinghamshire

Guests' Choice

Review Score

Based on 102 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    7.1

  • Location

    6.9

  • Facilities

    6.4

  • Staff

    6.4

  • Value for money

    7.1

  • Free Wifi

    9.5

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Showing 1 - 25

  • Reviewed: September 14, 2025

    7.0
    Average value for money
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The back door was left permanently unlocked which was a bit dodgy And there’s various things that need repair like the French doors from the living room to the back garden and the bathroom window downstairs. Plus there were not many plates in the shared kitchen.

    Room was comfortable and clean and the property was quiet

    Stayed in September 2025

  • Reviewed: May 22, 2025

    5.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Budget Single Room
    • Stayed 2 nights

    Given wrong pin number to enter the property but was let in by another guest. Couldn't access my room but keys had been left in another room so I stayed there but bed hadn't been changed or bin emptied etc, Stripped bed and slept on mattress. No staff around, called number for hotel but no reply. No coat hangers in closet.

    Stayed in May 2025

  • Reviewed: May 19, 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Budget Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    How it was run and that u don't get the information you need and you can't get hold of the landlord in charge

    That it was a good size room and it was okay and comfortable bed

    Stayed in May 2025

  • Reviewed: April 13, 2025

    7.0
    Good
    • Solo traveler
    • Budget Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was good, was very comfortable

    Stayed in April 2025

  • Reviewed: October 20, 2024

    7.0
    The host was very kind - he collected me at the station and made me feel very welcome
    • Business trip
    • Solo traveler
    • Budget Single Room
    • Stayed 1 night

    The duvet was warm but thin/light and the bed was a bit short in my room

    Very kind and welcoming host, complimentary tea, fast wifi, warm house

    Stayed in October 2024

  • Reviewed: October 10, 2024

    6.0
    It was average
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location of the hotel, it’s not en-suite when it’s supposed to be one

    The room comes with a dyson fan

    Stayed in October 2024

  • Reviewed: August 4, 2024

    7.0
    Met the need. Good value for the price.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Other guests stayed up talking on the patio way past midnight one of the 7 nights Kitchen was not very stocked until the day I left Shared bathroom took some getting used to.

    Good location Walkable to my destinations Felt safe I. The neighborhood

    Stayed in August 2024

  • Reviewed: July 12, 2024

    5.0
    Decent room for the price but housekeeping leaves something to be desired
    • Business trip
    • Solo traveler
    • Budget Single Room
    • Stayed 1 night

    The property is pretty far out in the suburbs of High Wycombe, and as I arrived late at night (around 22:30) there was no one to show me in so I had to call the management. Although it was quite hard to hear them they gave me the code to the key box and after that getting in was easy enough (though I don't know what I would have done had I not called - would have preferred an email in advance letting me know how to get in and what the code was). The room itself was fine in terms of facilities, however there were two things that were not that nice. Firstly the towels that had been placed on the bed were soaking wet! They smelled of detergent so clearly had just been washed but not dried, and were rolled up and placed directly on the bed which made it damp. Really astonishing that someone could not notice that when putting the towels out. The second thing was that the bed had what looked like hairs in it. I can only conclude that this was from the previous tenant, and that the sheets had therefore not been washed. The only other possibility is that they weren't hairs but were some kind of fabric threads, but I honestly don't know what else they could have been as they looked pretty like long black hairs. Either way they were pretty unappealing to find in the bed and definitely left me feeling it wasn't very clean.

    The room itself was comfortable and as described and shown in the pictures, and was reasonably good value for money for the location

    Stayed in July 2024

  • Reviewed: May 27, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Incorrect phone number given in email. Only managed to contact host via the very good fortune of bumping into a fellow guest who was returning to the property around 22.h, who gave us the correct number. Sat nav takes you to 11 Hillary Close. Lack of instructions in the email about how to access the keys (which key box and its code). Check-in time between 12-15 on email and not possible to contact host for late check-in because of the wrong phone number

    Big light room with working telly

    Stayed in May 2024

  • Reviewed: April 25, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    no coffee/tea facilities in the room

    nice room

    Stayed in April 2024

  • Reviewed: September 15, 2025

    9.0
    Would stay here again anytime
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s like a home away from home, clean and comfortable. Highly recommended

    Stayed in September 2025

  • Reviewed: August 18, 2025

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Please don’t let this kind off people to rent on your website

    Nothing I didn’t like on there everting it’s dirty, the hosts living there they shouting all day long and night, they don’t even have soups in a bathroom horrible….. we use the towels and my girlfriend now it’s on emergency because she took an urinal infection….

    Stayed in August 2025

  • Reviewed: August 15, 2025

    3.0
    If you want a bed, and don’t mind rough and ready, fine. Just dodge the stained carpets and hope your room is ready.
    • Business trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    So, first of all this is a shared house. The advertisement was slightly deceptive on this. But that wasn’t really the issue. We never received a confirmation email, and the phone number attached didn’t connect. I was given a different contact number from another guest. They didn’t even know we were coming and one of the rooms was not made up. We were told it would be 2.5 hours before it would be ready. The upstairs shower barely worked and the downstairs one flooded the floor when used. They’re were questionable white stains on the carpet in one of the rooms. The kitchen was full of dirty towels and bedding.

    The bed was comfy, the WiFi fast and the Tv was large.

    Stayed in August 2025

  • Reviewed: August 10, 2025

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Budget Single Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Everything. Couldn't get in. Door didn't lock or close. Place is absolutely disgusting. Filthy. Bed bugs. No hot water. Dirty linen. Bins overflowing. An XL Bully locked up and cries all the time, in room 1. The owner of the place doesn't give a damn. I checked out early and cost myself more money. Place is a disgrace and you should remove it off your site immediately.

    Place is unfit for a Lodge. Bed bugs and filthy. Dirty linen. A total disgrace. You should remove this place off your site immediately. It's a disgrace.

    Stayed in August 2025

  • Reviewed: August 5, 2025

    1.0
    Terrible accommodation, waited outside in the street for more than an hour as there was no key in the lock box, eventual
    • Business trip
    • Solo traveler
    • Budget Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in August 2025

  • Reviewed: August 3, 2025

    4.0
    Basic but could be improved!
    • Leisure trip
    • Solo traveler
    • Budget Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was filthy and looked like it hadn't been cleaned in a month. Thankfully the toilet had been cleaned but that was the only bit.

    Room and bed was comfortable and clean. It served its purpose.

    Stayed in August 2025

  • Reviewed: July 30, 2025

    1.0
    Scammers
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Was told when arriving at the property that they had overbooked by one room, and we had booked two rooms. As we could not find alternative accommodation for the other two guests we reluctantly accepted to stay as four people in one room. Management agreed to refund us for one of the rooms, but we have yet to receive the promised refund for the overbooked room. Now believe this was a tactic to scam us out of money, as the place was eerily quiet which leads me to believe no one else was actually staying there.

    Nothing.

    Stayed in July 2025

  • Reviewed: July 24, 2025

    1.0
    Very Poor
    • Business trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All whole house was not clean. There was toilet rubbish bin in the kitchen. There were toilet rolls on top of the kitchen zink The conservatory looked like it has never been cleaned. We were not aware we had to share the house with other people and one of them always lefthis room half naked. Some of the rooms had cubweb and both toilets were very unhygienic. It was warm and only one room had a fan

    The location was very ideal. The kitchen was spacious. There was parking available

    Stayed in July 2025

  • Reviewed: July 10, 2025

    2.0
    Very Poor
    • Business trip
    • Solo traveler
    • Budget Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Check in was a serious hassle. I didn’t get key to go in and had to hang around for so long before another person let me in. Host was unreachable on mobile and took several hours before responding on the bookings app.

    Facilities were good and comfortable

    Stayed in July 2025

  • Reviewed: June 21, 2025

    1.0
    Unclean, rat in the kitchen and pubic hairs in the sheets
    • Leisure trip
    • Solo traveler
    • Budget Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a rat in the kitchen. The bed sheets were not clean. Body hairs in the sheets and pillows

    Stayed in May 2025

  • Reviewed: June 14, 2025

    1.0
    Code didn’t work
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn’t get in Unresponsive host

    Nothing

    Stayed in May 2025

  • Reviewed: May 29, 2025

    10
    It’s awesome I’ll suggest it to everyone
    • Leisure trip
    • Solo traveler
    • Budget Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    To be honest nothing i loved everything

    They have a kitchen and bathtub everything in a house

    Stayed in May 2025

  • Reviewed: May 18, 2025

    1.0
    Avoid
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very poor communication. Couldn't access the property. Sent messages via Booking.com, and very late reply. Eventually had to book an alternative. The telephone number on booking.com didn't work

    Didn't get to access the property

    Stayed in March 2025

  • Reviewed: May 14, 2025

    4.0
    Not quite comfortable
    • Business trip
    • Solo traveler
    • Budget Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in April 2025

Showing 1 - 25

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