Reviews of Crowne Plaza Stratford-upon-Avon, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Bridgefoot, Stratford-upon-Avon, CV37 6YR, United Kingdom
#14 of 23 hotels in Stratford-upon-Avon
Guests' ChoiceReview Score
Based on 8244 hotel reviews
8.1Score breakdown
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Cleanliness
8.7
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Comfort
8.7
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Location
9.6
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Facilities
8.4
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Staff
8.9
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Value for money
7.8
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Free WiFi
8.3
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Reviewed: April 24, 2024
Phyllis
United Kingdom32 Reviews1 helpful vote9.0“Excellent stay at the Crowne Plaza Hotel (as usual)”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
We would have liked an accessible room (which we normally have) but they were fully booked. The Executive Room with twin beds was good. The bathroom was a bit cramped.
Lovely hotel, central location, parking (you have to pay), good facilities, lovely terrace area, excellent breakfast
Stayed in April 2024
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Reviewed: April 24, 2024
Dorothy
United Kingdom6 Reviews9.0Wonderful- • Leisure trip
- • Group
- • Standard King Room with View
- • Stayed 1 night
Location, space, very clean, tranquil. Staff very friendly and helpful. Lovely views. Breakfast excellent. Will definitely stay there again.
Stayed in April 2024
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Reviewed: April 24, 2024
Karen
United Kingdom7 Reviews9.0“Good location and nice hotel for exploring Stratford upon Avon”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Accidentally booked 2 rooms in error and hotel did not respond to booking.coms cancellation till Monday as there was no one in the reservation team during the weekend.
Lovely room in fabulous location near to the town, amazing buffet breakfast.
Stayed in February 2024
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Reviewed: April 24, 2024
Heather
United Kingdom29 Reviews1 helpful vote9.0“Lovely hotel, fabulous breakfast, lots of choice . Location is excellent for town centre , walks and the theatre .parki”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The only thing was not being able to open window in room, not able to get any fresh air .
Lovely hotel, classy reception, smells beautiful,!
Stayed in April 2024
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Reviewed: April 24, 2024
Liam
United Kingdom28 Reviews8.0“Great location and central”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Great location and easy to get to also excellent breakfast
Stayed in April 2024
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Reviewed: April 23, 2024
Karen
United Kingdom15 Reviews7 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Overcharged for parking ( excess refunded at checkout to match price on booking documents and the tariff signage that was displayed in the carpark) - advise to check carefully what you are charged at checkout. Also, not enough coffee sachets provided in the bedroom for 2 guests. One of the two lifts not working. Everything else was excellent.
Lovely hotel with good facilities. Breakfast choice superb. We made good use of the swimming pool and spa too.
Stayed in April 2024
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Reviewed: April 23, 2024
Wendy
United Kingdom14 Reviews8.0“Lovely hotel in great location”- • Business trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
The facilities and the gym
Stayed in April 2024
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Reviewed: April 22, 2024
Southwell
United Kingdom4 Reviews8.0“Great weekend”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The bed wasn't very comfy, spacious but both ended up with sore backs, plus duvet was noisy so kept waking each other up.
The location was perfect for all things to do in Stratford, the food at the hotel was also good value for money and very delicious! Access to pool and jacuzzi was also great.
Stayed in April 2024
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Reviewed: April 22, 2024
Denise
United Kingdom10 Reviews1 helpful vote8.0“Stay”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
We left sign on door to service room but had to go and find clean towels and tea coffee when we came back Sunday eve as hadn't been done Swim pool was very cold couldn't go in spa pool as group in there for over half hour, leisure area not big enough for size of hotel
Nice location, excellent breakfast
Stayed in April 2024
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Reviewed: April 22, 2024
Core
United Kingdom1 review1 helpful vote8.0“Great overnight stop.”- • Leisure trip
- • Group
- • Double Room Accessible - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Twin beds could have been separated more and toilet seat in our accessible bathroom was loose.
Excellent choice and quality of breakfast. Lovely location next to the river and so central.
Stayed in April 2024
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Reviewed: April 22, 2024
Webb
United Kingdom1 review8.0“All in all a pleasant stay in lovely Stratford-Upon-Avon”- • Leisure trip
- • Group
- • Standard King Room with One King and Two Sofa Beds
- • Stayed 2 nights
It was a bit disappointing that our tea and coffee station was not automatically refreshed with new cups and drinks and that we had to ask for these. Also we had a very small amount of toilet roll for 4 guests which again we had to ask for. We went outside to look at the seating area but there were a lot of uncollected glasses around, which had been there all day.
The breakfast was amazing and our daughters managed to fill themselves up for the day!!
Stayed in March 2024
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Reviewed: April 22, 2024
Jared
United Kingdom5 Reviews8.0“Great place, great value.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
One lift out of order so took a while to get up and down.
Speed of check in, size and cleanliness of room. Great location in the centre of twon
Stayed in April 2024
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Reviewed: April 22, 2024
Rick
United Kingdom6 Reviews8.0“Visited for my birthday and wasn't disappointed.”- • Business trip
- • Couple
- • Premium King Room with Lounge Access
- • Stayed 1 night
- • Submitted from a mobile device
If they ran out of certain items it would take a little while to release.
Excellent choice of buffet foods to meet everyone's tastes catering for non vegetarian and vegetarian.
Stayed in March 2024
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Reviewed: April 21, 2024
Linda
South Africa29 Reviews3 helpful votes9.0“Very conveniently located with parking onsite.”- • Leisure trip
- • Family with young children
- • King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The extractor fan in the main bathroom didn't work, as a result the bathroom had a musty smell. The bar fridge light in the bedroom was irritating if you enjoy a dark bedroom to sleep.
Fantastic location. Good facilities.
Stayed in April 2024
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Reviewed: April 21, 2024
Yasmin
United Kingdom6 Reviews7.0Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The hotel is in a great location, near a lot of attractions in the city. The hotel was clean and comfortable and staff were very friendly. Libby checked us in and was very kind and helpful.
Stayed in April 2024
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Reviewed: April 20, 2024
Lawrence
United Kingdom10 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Paying to park.
Great location. View of the river from the restaurant.
Stayed in April 2024
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Reviewed: April 20, 2024
Marilyn
United Kingdom35 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The hotel was very busy, so we had to queue for breakfast
Spacious room, excellent location and helpful staff. We will definitely stay there again.
Stayed in March 2024
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Reviewed: April 19, 2024
Marie
United Kingdom9 Reviews1 helpful vote9.0“Great place to stay. Great location, friendly, helpful staff.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Excellent location. Friendly helpful staff especially on reception and at breakfast. Good breakfast menu choice. Plenty of parking. Overall great place to stay.
Stayed in April 2024
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Reviewed: April 18, 2024
Jayne
United Kingdom8 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Standard King Room with View
- • Stayed 1 night
- • Submitted from a mobile device
Location is fantastic. This hotel is well maintained and provides a very comfortable stay. Reception staff are so helpful and patient with customers. The outdoor space is well looked after with beautiful space to sit by the river.
Stayed in April 2024
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Reviewed: April 18, 2024
Lucille
South Africa31 Reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Standard King Room with One King and Two Sofa Beds
- • Stayed 1 night
- • Submitted from a mobile device
Just something to be aware of: if you are a parent with more than 2 children under the age of 16, you will not be permitted to use the pool together. There must be 2 parents present. Really put a spanner in our enjoyment - my son is 15 and a strong swimmer, but they would not let us swim unless a second parent was present (our other children are under 16). Single parents with more than 2 kids, not sure how you'd get around this. The pool is on the small side, so it's not like it's difficult to keep an eye on everyone! Seems excessive, and this rule isn't something other hotels in the general area impose. Glad we moved on!
Central hotel, everything walking distance. Good breakfast.
Stayed in April 2024
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Reviewed: April 18, 2024
John
United Kingdom3 Reviews9.0“Great location at a great price”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Pillows a little uncomfotable and not very good water pressure for the shower
Great central location with excellent rooms and parking.Breakfast was superb.Staff all egar to help and very friendly..Ana at the bar was very friendly and made great cocktails!
Stayed in April 2024
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Reviewed: April 18, 2024
Boris
United Kingdom1 review8.0“Friendly and welcoming but still some issues”- • Business trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Shower in bathroom (floor 3) was pathetic.
Location excellent and staff very helpful and friendly.
Stayed in April 2024
-
Reviewed: April 17, 2024
Christine
United Kingdom5 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
Room wasn't serviced even though we left correct sign on door
Spaciousness of hotel and location
Stayed in April 2024
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Reviewed: April 17, 2024
Margaret
United Kingdom9 Reviews8.0“Apart from slight problem mentioned our stay was really good.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
I suffer from asthma and windows not opening was a problem , as I like to have fresh air in the room when needed .
Rooms are large and spotlessly clean. Everything in them you could possibly need .
Stayed in April 2024
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