Arden Street, Stratford-upon-Avon, CV37 6QQ, United Kingdom
#16 of 24 hotels in Stratford-upon-Avon
Guests' ChoiceBased on 1992 hotel reviews
8.0Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.1
Staff
8.6
Value for money
7.6
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 18, 2024
Faye
United KingdomThe sink got blocked Pillows bit flat , got extra ones Towels need a update - need fresh and fluffy .. it’s a lovely hotel , little things need working on or would give higher number out of 10
Good parking , very close to all the shops and food . Room Deluxe king very very good . Happy with room and reception very nice Disabled parking was very good and easy for me as I struggle walking Mum said coffee was excellent
Stayed in March 2024
Reviewed: March 15, 2024
Sarah
United KingdomThe lift was a little rickety and the fact that we had to pay for the car park even though we were guests
Very comfortable room and friendly staff
Stayed in March 2024
Reviewed: March 12, 2024
Terry
United KingdomWe thought the bed would be wider, we understood there was a fridge in the room, we found the easy chairs uncomfortable for any length of time.
Clean, the staff were very nice, it served the purpose we needed it for.
Stayed in March 2024
Reviewed: March 8, 2024
Christopher
United KingdomSupper was not very good and breakfast eas average at best.
Not a lot .
Stayed in March 2024
Reviewed: March 7, 2024
Pat
United Kingdommake sure food is hot
breakfast ok cereal was ok but hot food was look warm and look along to refill cooked food on the counter the one waitress didnt look very happy
Stayed in March 2024
Reviewed: March 7, 2024
Callie
United KingdomThe bed was uncomfortable as it was very hard. Lifts - one out of order and the other very jumpy
Good location and friendly staff, very comfy pillows. Overall a nice stay.
Stayed in March 2024
Reviewed: March 3, 2024
Lalita
United KingdomIt was rather cold in spite of me switching on the heating.
Large room comfortable and nice bathroom.
Stayed in March 2024
Reviewed: March 3, 2024
Anita
United KingdomMattress was quite hard, towelling dressing gowns were small, old and hard to the touch (one even had St David's Cardiff logo on it!!). Sadly, half of the hot food at breakfast on the Saturday morning wasn't being monitored and replenished in a timely fashion. Walls were quite thin as we could hear those in the next room using the toilet in the morning....
Room and bathroom were very clean
Stayed in March 2024
Reviewed: March 3, 2024
Christopher
United KingdomGreat location and super comfortable
Stayed in March 2024
Reviewed: March 3, 2024
Susan
United Kingdom?slight lack of character
Central and good value
Stayed in January 2024
Reviewed: February 27, 2024
Jackie
United KingdomRoom noisy from either aircon/heating or outside.
Rooms big and comfortable and clean. Reception very efficient and friendly. Breakfast wonderful. Location great.
Stayed in February 2024
Reviewed: February 27, 2024
Brian
United KingdomRestarauny has limited and unwelcoming menu, expected far better. We ate out all but 1 night and that was mediocre food at the best. Good clean accommodation and friendly staff.
Location was perfect.
Stayed in February 2024
Reviewed: February 26, 2024
Bryan
United KingdomThe parking is stressful from the moment you arrive. Please make it clear to guests that you can pay ahead of travel. The car park signage doesn’t state anything about guests paying at reception.
The hotel was clean and the staff were exceptionally friendly.
Stayed in February 2024
Reviewed: February 25, 2024
Kam
United KingdomNone
Huge garden, quiet area, lovely building.
Stayed in February 2024
Reviewed: February 24, 2024
Mandy
United KingdomNothing
Nice big reception area. Good sized bedroom
Stayed in February 2024
Reviewed: February 22, 2024
Helen
United KingdomExcellent location within walking distance of all the places I wanted to visit Room was very comfortable all the amenities I needed Breakfast on first morning lots missing, had to ask waitress who got chef to complete., no menu on table didn’t realise there were other thingsI could order. Second day fine, but no croissants, pastries were added just as we left. However having said that the quality was good Evening meal, poor choice both evenings several things off, but what I had was good.
Stayed in February 2024
Reviewed: February 21, 2024
Hannah
United KingdomCar parking was very limited, restaurant service was sporadic. Lucky if you could find anyone, tables left with plates on, so choice of seating reduced. Plenty of hot food, but the bakery section was empty. Apparently they had run out of bread and bagels. Both coffee machines were broken. Water in the room not replenished.
The convenience of location, and the hotel was very clean. Reception staff were lovely although very busy so didn't answer the phone, I went down to get my issue resolved. We had a nice room but the bathroom was very dated.
Stayed in February 2024
Reviewed: February 20, 2024
Waleswales
United KingdomExcellent location within walking distance(approx 5 mins ) to shops restaurant's etc .Parking available at a reasonable charge .
Stayed in February 2024
Reviewed: February 19, 2024
Lorné
AnguillaNo wash cloths in room. Need vegan meat options at breakfast.
Room was clean and comfortable. Ordered a birthday amenity through the Hotel to have in mum's room upon arrival. The amenity exceeded expectations and was great value for the price. The breakfast was great and the service in the restaurant was exceptional.
Stayed in February 2024
Reviewed: February 15, 2024
Paul
United KingdomNothing
Super location only 5 minutes walk to centre of town. Room was clean with large comfortable bed and fabulous pillows. Tea and coffee available in room and also iron and ironing board. Very friendly staff and on-site parking
Stayed in February 2024
Reviewed: February 9, 2024
Julian
United KingdomThe bed was comfortable but my only criticism was that it was so bouncy I could feel my partners every move.
Breakfast Buffet had hot and cold selection with a variety of different things on offer. Coffee from a machine was also good. Visiting the RSC was only a 15 minute walk.
Stayed in February 2024
Reviewed: February 8, 2024
Vickie
United KingdomDidn't like to have to pay extra for breakfast when paying £150 a night!
Very comfortable
Stayed in February 2024
Reviewed: February 7, 2024
Alisa
United KingdomThe curtain had a stain on it, so it was not a good first impression. Also the TV remote and phone could have been cleaner. The room was old-fashioned and felt cluttered with chunky wooden furniture, but maybe this is in keeping with the area.
Good position for the railway station and just on the edge of the town centre. The bed was comfy, and the bathroom was clean and modern. The staff are friendly and greet you with a smile. The food was nice too.
Stayed in January 2024
Reviewed: February 5, 2024
Ann
United KingdomEverything fine. Would stay at hotel again.
Breakfast very good. Staff very friendly. Hotel close to Stratford centre.
Stayed in January 2024
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