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  5. Reviews of DoubleTree by Hilton Stratford-upon-Avon, United Kingdom

Reviews of DoubleTree by Hilton Stratford-upon-Avon, United Kingdom This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Arden Street, Stratford-upon-Avon, CV37 6QQ, United Kingdom

#16 of 24 hotels in Stratford-upon-Avon

Guests' Choice

Review Score

Based on 1992 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 18, 2024

    8.0
    Had a lovely get away with mum , I would stay again and recommend to others
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The sink got blocked Pillows bit flat , got extra ones Towels need a update - need fresh and fluffy .. it’s a lovely hotel , little things need working on or would give higher number out of 10

    Good parking , very close to all the shops and food . Room Deluxe king very very good . Happy with room and reception very nice Disabled parking was very good and easy for me as I struggle walking Mum said coffee was excellent

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Very enjoyable stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The lift was a little rickety and the fact that we had to pay for the car park even though we were guests

    Very comfortable room and friendly staff

    Stayed in March 2024

  • Reviewed: March 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We thought the bed would be wider, we understood there was a fridge in the room, we found the easy chairs uncomfortable for any length of time.

    Clean, the staff were very nice, it served the purpose we needed it for.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Pleasant hotel well situated, comfortable but overpriced and the food not up to much
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Supper was not very good and breakfast eas average at best.

    Not a lot .

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    good location for Stratford upon Avon Room lovely
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    make sure food is hot

    breakfast ok cereal was ok but hot food was look warm and look along to refill cooked food on the counter the one waitress didnt look very happy

    Stayed in March 2024

  • Reviewed: March 7, 2024

    7.0
    Nice stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was uncomfortable as it was very hard. Lifts - one out of order and the other very jumpy

    Good location and friendly staff, very comfy pillows. Overall a nice stay.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    9.0
    Close to the railway station and ideally situated for the town.
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night

    It was rather cold in spite of me switching on the heating.

    Large room comfortable and nice bathroom.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Mattress was quite hard, towelling dressing gowns were small, old and hard to the touch (one even had St David's Cardiff logo on it!!). Sadly, half of the hot food at breakfast on the Saturday morning wasn't being monitored and replenished in a timely fashion. Walls were quite thin as we could hear those in the next room using the toilet in the morning....

    Room and bathroom were very clean

    Stayed in March 2024

  • Reviewed: March 3, 2024

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location and super comfortable

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    ?slight lack of character

    Central and good value

    Stayed in January 2024

  • Reviewed: February 27, 2024

    9.0
    Weekend Away
    • Leisure trip
    • Travelers with friends
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room noisy from either aircon/heating or outside.

    Rooms big and comfortable and clean. Reception very efficient and friendly. Breakfast wonderful. Location great.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Stratford-upon-Avon Hilton.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Restarauny has limited and unwelcoming menu, expected far better. We ate out all but 1 night and that was mediocre food at the best. Good clean accommodation and friendly staff.

    Location was perfect.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    9.0
    Lovely hotel spoilt by the parking.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The parking is stressful from the moment you arrive. Please make it clear to guests that you can pay ahead of travel. The car park signage doesn’t state anything about guests paying at reception.

    The hotel was clean and the staff were exceptionally friendly.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    8.0
    Very pleasant stay.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Huge garden, quiet area, lovely building.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    9.0
    Visiting Stratford for the theatre and this is a prefect location
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Nice big reception area. Good sized bedroom

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    Overall good
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 2 nights

    Excellent location within walking distance of all the places I wanted to visit Room was very comfortable all the amenities I needed Breakfast on first morning lots missing, had to ask waitress who got chef to complete., no menu on table didn’t realise there were other thingsI could order. Second day fine, but no croissants, pastries were added just as we left. However having said that the quality was good Evening meal, poor choice both evenings several things off, but what I had was good.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    7.0
    Overpriced for what you get.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Car parking was very limited, restaurant service was sporadic. Lucky if you could find anyone, tables left with plates on, so choice of seating reduced. Plenty of hot food, but the bakery section was empty. Apparently they had run out of bread and bagels. Both coffee machines were broken. Water in the room not replenished.

    The convenience of location, and the hotel was very clean. Reception staff were lovely although very busy so didn't answer the phone, I went down to get my issue resolved. We had a nice room but the bathroom was very dated.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Excellent Location
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location within walking distance(approx 5 mins ) to shops restaurant's etc .Parking available at a reasonable charge .

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No wash cloths in room. Need vegan meat options at breakfast.

    Room was clean and comfortable. Ordered a birthday amenity through the Hotel to have in mum's room upon arrival. The amenity exceeded expectations and was great value for the price. The breakfast was great and the service in the restaurant was exceptional.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    9.0
    Great location, comfortable room, highly recommended
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Super location only 5 minutes walk to centre of town. Room was clean with large comfortable bed and fabulous pillows. Tea and coffee available in room and also iron and ironing board. Very friendly staff and on-site parking

    Stayed in February 2024

  • Reviewed: February 9, 2024

    8.0
    Comfortable with everything you need for an enjoyable stay.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was comfortable but my only criticism was that it was so bouncy I could feel my partners every move.

    Breakfast Buffet had hot and cold selection with a variety of different things on offer. Coffee from a machine was also good. Visiting the RSC was only a 15 minute walk.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't like to have to pay extra for breakfast when paying £150 a night!

    Very comfortable

    Stayed in February 2024

  • Reviewed: February 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The curtain had a stain on it, so it was not a good first impression. Also the TV remote and phone could have been cleaner. The room was old-fashioned and felt cluttered with chunky wooden furniture, but maybe this is in keeping with the area.

    Good position for the railway station and just on the edge of the town centre. The bed was comfy, and the bathroom was clean and modern. The staff are friendly and greet you with a smile. The food was nice too.

    Stayed in January 2024

  • Reviewed: February 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything fine. Would stay at hotel again.

    Breakfast very good. Staff very friendly. Hotel close to Stratford centre.

    Stayed in January 2024

Showing 1 - 25

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