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  5. Reviews of Suncliff Hotel - OCEANA COLLECTION

Reviews of Suncliff Hotel - OCEANA COLLECTION This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

29 East Overcliff Drive, Bournemouth, BH1 3AG, United Kingdom

#48 of 68 hotels in Bournemouth

Guests' Choice

Review Score

Based on 2469 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    8.6

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    6.9

  • Free WiFi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 23, 2024

    7.0
    Generally good value for money.
    • Couple
    • Compact Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Car parking charge £12pn when room booked via Booking.com (free if booked direct) 3 nights = £36. But later discovered we could have parked more easily in the metered bays on the street out front, 3 nights = £20. Hotel is some distance from the nearest zigzag to the beach. Sometimes a long queue at reception. Stair carpets need worn edges capping or someone's going to have an accident. light bulbs not all working. Would be nice if asked about food intolerances & allergies when ordering breakfast.

    Location. Away from noisy centre and facing the sea. Staff were excellent; friendly, proactive and made us feel listened to. Room was refreshed every day. Plentiful breakfast (costs extra) with multitude of food choices and good coffee. Plenty of lounging areas. Issue with first room 11pm first day, but allocated an upgrade immediately. Very pleasant indoor pool and poolside shower. Extra towels provided for pool use. Didn't use the sauna.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Very happy. No issues
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very chuffed when on arrival the manager upgraded us to a sea view. Very much appreciated, thank you.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Beautiful views of the coastline!
    • Leisure trip
    • Family with young children
    • Standard Family Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Some areas need updating

    Very clean

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    .
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Night porter thought he was a gangster. Very aggressive and rude.

    Not too busy or loud.

    Stayed in March 2024

  • Reviewed: April 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 2 nights

    The menu for restaurant a bit limited for us we only manage one course and gluten and dairy free so felt it was not for us but we did eat in next door restaurant at Cumberland better menu to suit us excellant food

    Very friendly and helpful staff

    Stayed in March 2024

  • Reviewed: April 4, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Family Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is very outdated and just a few things are brought to modern standards.

    Friendly and helpful staff

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Compact Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Size of gym

    Breakfast terrific

    Stayed in April 2024

  • Reviewed: April 1, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Family Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Great location and swimming pool,gym...

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is a little run down, but for the views we had, the service and the room, we can't really complain

    Staff where very nice and welcoming, couldn't do enough for us, any problems and they were sorted without any hesitation and quickly, good distance to town, we upgraded to a sea view room which was lovely, can't really fault how clean the room was and the cleaning lady was such a little gem

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Good value needs updating
    • Leisure trip
    • Family with young children
    • Standard Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    Starting to get dated

    Clean great location

    Stayed in March 2024

  • Reviewed: March 31, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    The smell of cigarette smoke in the corridor. The wer, slippery floor between changing room and pool.

    Friendly, helpful staff. Fab location. Get what you pay for. Parking available.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    8.0
    Lovely hotel with beach across the road, room was spotless staff were helpful and friendly breakfast was fantastic
    • Leisure trip
    • Family with young children
    • Standard Family Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Staff were lovely Right on sea front Lovely breakfast Fantastic shower

    Stayed in March 2024

  • Reviewed: March 26, 2024

    6.0
    Ok for the money but won’t return
    • Leisure trip
    • Solo traveler
    • Compact Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Single room was far too small,felt like being in prison which I never have.No adjustment on radiator to control room temperature.

    Good location overlooking the sea

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Good and bad.
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast buffet. Dried scrambled eggs one day. None on the second day - had run out two thirds of the way through breakfast. No tea pots, just cups. No private changing rooms in pool area. No lockers. Hair dryer not working.

    Comfortable bed. Access to a sea view in my room. Warm swimming pool.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    A lovely break but quite expensive for the time of year £465.00. Would probably stay if on offer
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 5 nights

    Staff in the bar were non existent when visiting for a second visit-although they were visible and had acknoweledged our presence 3 times. We went out for dinner instead!! In the main restaurant, everything was very rushed and as soon as a course was finished the next one appeared immediately. Like a conveyer belt. I was in and out in 35 minutes!!!-And very small portions!!

    Most of the reception staff were good, especially Laura Garcia-a very helpful and efficient member of staff. The meal in the bar was very good. The breakfast was lovely. Swimming pool was great.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Quite run down in places, piles of rubbish out the back

    Budget friendly hotel suited our needs for 1 night

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Very good value for money and quick and easy to get to town.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The TV was quite old and channels were static most of the time.

    Good location, about a 20 minute walk to the pier and the center town. Lovely view from the hotel top of the beach. We had breakfast in the morning which was a buffet and it was really good, my boyfriend and I loved it definitely worth the money. Room very clean and pool was also very nice.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Sea View Double Room with Terrace – NO PETS
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in March 2024

  • Reviewed: March 14, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very dirty outside, windowsills all covered in moss and rotten. Was shoved aside as there was a convention so we had breakfast in the conservatory, and Sunday had to order and not self serve so toast was cold by the time it came to us.

    Beach front. Swimming pool

    Stayed in March 2024

  • Reviewed: March 10, 2024

    7.0
    Exceptional staff, good value for money
    • Leisure trip
    • Solo traveler
    • Compact Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The carpet in my room wasn't terribly clean. To be fair though it was such an odd brown it would be easy to miss dirt!

    The staff were absolutely outstanding, truly 5*. The hotel itself is in need of a refurbishment but it was clean and had everything I needed. My room was quiet and clean. I made use of the spa facilities which were basic but there. The breakfast was very typical of an English hotel. All in all it was exceptional value for the price.

    Stayed in February 2024

  • Reviewed: March 5, 2024

    6.0
    Fine for what we wanted.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Carpets were threadbare in places, paintwork was grubby and chipped, everything needs updating.

    Location was great, easy to find, good parking, comfy beds.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Will be back soon
    • Couple
    • Compact Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed wasn't very comfortable

    Loved having a swim breakfast was wonderful

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Very Good
    • With a pet
    • Leisure trip
    • Couple
    • Double Room with Ocean View
    • Stayed 1 night

    little disappointed with pub and restaurant. breakfast Was below our expectations.

    hotel are in perfect location. room we stay was amazing as we request. nice clean room

    Stayed in March 2024

  • Reviewed: March 1, 2024

    6.0
    It was ok
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some parts of the hotel need a little tlc

    It was ok

    Stayed in February 2024

Showing 1 - 25

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