Maritime Quarter, Swansea, SA1 3SS, United Kingdom
#5 of 21 hotels in Swansea
Guests' ChoiceBased on 739 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.5
Staff
9.3
Value for money
8.2
Free WiFi
8.3
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End of dialog contentReviewed: 23 April 2024
Mrs
United KingdomLike i said breakfast was poor
Unfortunatly thought the breakfast was poor it was hardly warm and of poor quality
Stayed in March 2024
Reviewed: 22 April 2024
Christopher
United KingdomPaying for parking after I'd spent over £200 on the room, in a hotel that was barely occupied and therefore where there was no pressure on room occupancy. The price was pure profiteering, not related to demand I won't be staying in a Marriot hotel any time soon- and I travel a lot. Please reflect this to the UK board of directors.
Stayed in April 2024
Reviewed: 22 April 2024
Shanemcdonald
IrelandI did not like the taste of the art in the rooms. I used a linen bag to cover it while I was staying there. It was an abstract painting of a man with a weird thing over his eyes. Just not relaxing .
Breakfast, the Staff, and the room were all excellent
Stayed in March 2024
Reviewed: 22 April 2024
Megan
United KingdomThe shower was hard to understand. Was scorching hot and wouldn’t turn down.
Very beautiful place. The room was very nice and clean and the bed was comfortable.
Stayed in February 2024
Reviewed: 20 April 2024
Spencer
United KingdomFood prices in restaurant a little expensive, but the quality of food was good.
Good location with parking (£5 a night),very clean, staff were friendly and efficient.Room was a good size, comfy bed , and the hotel looked recently refurbished.
Stayed in April 2024
Reviewed: 20 April 2024
Rattanagorn
United KingdomThe parking system - although I thought I’d correctly inputted my car registration I still got charged £60 for one night. This has completely spoilt things for me.
Good
Stayed in April 2024
Reviewed: 19 April 2024
Andrew
United KingdomWe were very well treated, with an excellent room and breakfast service in a great location near to central Swansea
Stayed in April 2024
Reviewed: 18 April 2024
Assad
United KingdomHotel staff were great at accommodating our needs
Stayed in April 2024
Reviewed: 16 April 2024
Ian
United KingdomVery dirty windows in the room
Breakfast was good and the room size
Stayed in March 2024
Reviewed: 15 April 2024
Amanda
United KingdomThe room was very very cold , would have been helpful if an extra blanket for each bed was in the room
perfect location
Stayed in April 2024
Reviewed: 13 April 2024
Mohammed
Saudi ArabiaThe staff were exceptionally cooperative. They did everything possible to make a wonderful visit possible.
Stayed in April 2024
Reviewed: 12 April 2024
Kaye
AustraliaParking costs
Clean and comfortable
Stayed in March 2024
Reviewed: 11 April 2024
Osiuhwu
Polandthe bathroom could do with a vent to be honest, smelt greatly of damp
the staff were so helpful and kind
Stayed in April 2024
Reviewed: 10 April 2024
Josephine
United KingdomWindows don’t open Room hot and stuffy
Good location Near Gower
Stayed in April 2024
Reviewed: 10 April 2024
Peter
United KingdomThe weather.
Breakfast was excellent.
Stayed in April 2024
Reviewed: 10 April 2024
Moya
United KingdomThe TV wasn't working properly kept cutting out.
Fabulous location, The staff were all fantastic and the hotel was immaculately clean.
Stayed in April 2024
Reviewed: 8 April 2024
Michael
United KingdomThe older gentleman on reception was pompou and sarcastic when I complained about having to pay five pounds per night to park on a hotel car park at a hotel I am staying at. I find it Penny pinching and a underhanded cost because everyone that goes with a vehicle either pays the charge or goes somewhere else. I urge people to filter out hotels that charge to park. On a good note the staff in the restaurant we're superb.
Stayed in March 2024
Reviewed: 8 April 2024
Susan
United KingdomStaff very friendly and helpful.
Stayed in April 2024
Reviewed: 8 April 2024
Debbi
United KingdomNothing really - everything ticked the boxes …..
Location and facilities - however the staff were quite simply fabulous without exception - a rarity these days!
Stayed in April 2024
Reviewed: 8 April 2024
Helen
United KingdomNoise when toilet cistern filled. No extractor fan in bathroom
Breakfast. Cleanliness of room
Stayed in April 2024
Reviewed: 7 April 2024
Robinhorsfall
United KingdomThe quality of food in the restaurant let the hotel down. It is expensive so it should be of a higher quality. When a pizza is £21 it should come cooked properly the first time and not have a 'optional' service charge added to the bill. No one came to ask if there was a problem with our meal and then resisted my polite complaint when we received the bill.
The hotel is easy to find. The parking is ample and close to the door. Swansea Arena is five minutes walk from the hotel and fifty metres from the sea. The reception staff were professional and cheerful. The room was large, the bed very comfortable and the coffee machine was a nice touch. The bar was friendly and again the staff were charming.
Stayed in April 2024
Reviewed: 6 April 2024
Ann
United KingdomNot the cheapest hotel to stay in for a one night stay
Great room Good location for a visit to the Arena Breakfast good On site parking
Stayed in February 2024
Reviewed: 6 April 2024
Bev
United KingdomProximity to city centre
Stayed in March 2024
Reviewed: 4 April 2024
Jacqueline
United KingdomOur view of the marina was limited despite paying for a marina view. The pillows weren’t the comfiest and the duvets were thin. If you wanted to heat the room the radiator was very loud.
The staff were very welcoming and kind. The rooms were clean and spacious.
Stayed in April 2024
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