139 Cowgate, Old Town, Edinburgh, EH1 1JS, United Kingdom
#101 of 166 hotels in Edinburgh
Guests' ChoiceBased on 1608 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.5
Staff
8.8
Value for money
8.1
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Chaoying
IrelandBathroom door cannot be closed properly, can be a bit noisy when there’re events downstairs
Very friendly and helpful staff, food from the three sisters pub is a great value, small room but very equipped
Stayed in April 2024
Reviewed: April 10, 2024
Fiona
United KingdomNothing.
The hotel is clean. The room was very spacious and had everything that we needed. The beds were comfortable. The location was good and was perfect for our visit.
Stayed in April 2024
Reviewed: April 10, 2024
Christine
United KingdomNothing
It was central and easy to find. The room was clean and well laid out. It was quiet at night despite the noise from the music in the adjoining bar. Great range of teas on offer in the room.
Stayed in April 2024
Reviewed: April 7, 2024
Scott
United KingdomExcellent location. Plenty to see and do around about. Local pubs and restaurants and attractions within easy walking distance. Staff were friendly and helpful. The room was clean and tidy and comfortable.
Stayed in April 2024
Reviewed: April 6, 2024
Mickey
DenmarkWater in the show was cold :-(
Very nice rooms, clean and warm, great comfy beds and beautiful bathroom. It also had one of the biggest and best quality TV's. Would stay again.
Stayed in March 2024
Reviewed: April 5, 2024
Scott
United KingdomNo issues
Clean, modern, funky decor
Stayed in April 2024
Reviewed: March 29, 2024
Roberta
United KingdomIt was very noisy when our neighbours came home in one of the nights, so the sound isolation is not the best there. It was very loud.
The room is big, well equipped, nice and clean. The bathroom was really nice with an amazing shower. The location is really good. I would recommend it and stay there again. Great value for money.
Stayed in March 2024
Reviewed: March 28, 2024
Lorraine
United KingdomThe staffing levels are shocking. This morning (28/03/24) myself, friend and my daughter opted for the breakfast buffet... and lemme tell you that was a mistake. From the get go, incredibly lack luster selection of fruit, few bits of cheese and cold cuts, the toaster? Pls don't even get me started. There was only ONE staff member tending to reception & breakfast at the same time. I felt nothing but sorry for the poor girl, at one point I just felt like I was harassing her, cause who.else was there for me to ask? Fair few people down for breakfast, and I was yet to see a single person served their food. Orders were taken, and we waited over an hour before we gave up and just cancelled breakfast. So we checked out rather hungry. Again, not the girls fault, she shouldn't have to deal with all that on her own!
The rooms themselves are spacious, and clean. Tunnocks is always a nice addition. Glass frosted doors for the bathrooms though? Noooope. The lift is lower than me, so always take the stairs. Reception is an absolute sauna???? We always struggled to find the door to the hotel, but I'm.kinda a bit dim. Overall, would stay here again and completely avoid breakfast and book in elsewhere.
Stayed in March 2024
Reviewed: March 26, 2024
Graeme
United KingdomVery little.
It was comfortable and light, the amenities were great, the breakfast fit for kings (albeit of Scots). Definitely great value for money.
Stayed in March 2024
Reviewed: March 22, 2024
Winnie
MalaysiaThe tv in the room was broken
The beds were comfy, room was alright. Decent place for a short stay in the city.
Stayed in March 2024
Reviewed: March 21, 2024
Kieran
United KingdomWarm and stuffy room even with fan and windows open, room was quite small.
Location & friendly staff.
Stayed in March 2024
Reviewed: March 21, 2024
Antonia
GermanySince there is a bar right next door there was often loud music until 3 in the morning. It was not very loud in the room, but one can still hear it.
The staff are very friendly and always available to help and answer questions. Breakfast was also good, but it lacked some basics, such as yogurt and fruits. The room was a bit small (S size) but comfortable for 2 people.
Stayed in March 2024
Reviewed: March 17, 2024
Rhiannon
United KingdomWiFi wasn’t the best
Very clean, great room size & bathroom, very central
Stayed in March 2024
Reviewed: March 17, 2024
Mayu
JapanI just want to get room shoes. We needed to bring our slippers.
Really clean and good location:) We ordered 1room w/ 2 beds, but luckily we got the room for 4 persons! so it was huge and open room!
Stayed in March 2024
Reviewed: March 15, 2024
Martina
ItalyThe location was perfect, we got upgraded to a bigger room, staff was friendly and bed comfy :)
Stayed in March 2024
Reviewed: March 14, 2024
Adrienne
United KingdomNo staff around at the breakfast area to order anything out with the buffet.
Was provided a 'quiet room'. Still a fair bit of noise but we could sleep. Hotel staff very friendly and helpful
Stayed in March 2024
Reviewed: March 14, 2024
Lynn
United States of AmericaMusic at the adjacent pub played until 1am. Very loud. You could totally hear every word and made it impossible to sleep
Location, location, location! Shower was great. Hotel lobby and courtyard were fun
Stayed in March 2024
Reviewed: March 12, 2024
Nathalie
United KingdomThe view from the window was where all the garbage bins are kept. So many to find a way to change this view with may be to place some decorating films on the window glass to reduce the eyesoar
We asked for a quiet room and we were given one. The heating in the room was good.
Stayed in March 2024
Reviewed: March 10, 2024
Ciara
IrelandNoisy at night, breakfast was poor
Great room and location, very centrally located
Stayed in March 2024
Reviewed: March 10, 2024
Anna
Polandthe noise coming from the window overlooking a nearby pub, the music played from 3pm until 3am
Stayed in March 2024
Reviewed: March 8, 2024
Priscilla
MalawiHeating was restricted
Centrally located
Stayed in March 2024
Reviewed: March 7, 2024
Suzanne
United KingdomNothing
The decoration
Stayed in March 2024
Reviewed: March 7, 2024
Mercedes
United KingdomNetwork was not working always …
I love the location
Stayed in March 2024
Reviewed: March 6, 2024
Paul
IrelandHallway leading to dorm wasn't the cleanest. It's connected to a large bar area and smelled badly of urine
I'm not 100% sure why but we were changed from a twin room to a dormitory for 12 people being assured we would be the only occupants. It was huge, clean, we had 2 ensuites, tv, dart board and fridge. Would be fantastic for a group
Stayed in January 2024
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