My fridge really smelt bad and it didn’t work so my food I put in there I was unable to eat the next day but the staff did apologise. One other thing do not go over time in your room. You wil be told to leave it immediately! Think if gone over by 10 minute and they were quite stern with that. Considering on this morning their chef had to go home sick and I couldn’t get breakfast I did think the way I was spoken too was a bit harsh!

Was quirky, simple and easy to find and get too. Bed was comfy xx

Stayed in August 2025

No chef on the second day so although an alternative breakfast was offered, it was our first choice option.

The atmosphere and the originality of the hotel. The location is superb for a base for all the Liverpool sites and attractions

Stayed in September 2025

The bar wasn't very well stocked that would be my only comment that could have been improved.

Breakfast was outstanding, the staff were super lovely I couldn't fault them. It was a small walk from the centre of town which was perfect.

Stayed in September 2025

The cooked breakfast was OK, not amazing. Mushrooms were cold, however the grenola with yoghurt and fruit was lovely.

Location was great, staff amazing.. only 10 mins walk to centre. Room was really lovely, tea/coffee etc. Carpark nearby, look for King Park. Kings Dock St, Liverpool L1 8LE at £10 for 24 hrs.. Fabulous bakery opposite.

Stayed in September 2025

Liked the style of the rooms and hotel and location was great for us

Stayed in August 2025

Dimly lit room. Breakfast was not very good. Lot's of item's were off the menu and people were turned away as too busy even if they'd already prepaid for breakfast.

Location and staff were great.

Stayed in August 2025

Further from central city than ideal

Lovely staff, comfortable room

Stayed in June 2025

Second time staying here , though we stayed in a different room on this occasion . As of last time still a problem with the smell of the drains in the bathroom, the shower train does not drain the water efficiently, as well unable to raise some of the broken roller blinds in the room , same issues , different room .

Great location , friendly staff, lovely beds

Stayed in July 2025

Blinds were electric and they didn’t work in our room but to be fair we didn’t alert reception about this who I’m sure would have sorted it. The window was quite small so the room was quite hot

Big bathroom, funky decoration

Stayed in August 2025

Lift wasn't always working

Lovely service from the staff

Stayed in August 2025

I loved all the rock n roll paraphernalia..... & I have never stayed in a Hotel that a Sex Pistols "God save the Queen" poster in the hallway.... I also really liked my Marshall Amp fridge & my breakfast pancakes.

Stayed in August 2025

Our room wasn’t ready and some faffing about up and down but the lovely women on reception helped us out and put us in a lovely room to apologise

Lovely and quiet but still close to Liverpool city centre and the Albert dock

Stayed in July 2025

Good Breakfast. Bed was comfortable. Staff were helpful. Location was close to the music district and Albert Dock. Room was fairly tight.

Stayed in August 2025

The rooms are ridiculously hot and stuffy, only 1 small window that opened only a touch. The mattresses need replacing, they are extremely soft and thin.

The hotel is absolutely stunning and that staff were extremely helpful

Stayed in August 2025

I messaged prior to ask for an ice bucket and champ flutes to be left on our arrival. The reception replied saying that this would be done for us. It wasn’t. We also arrived early but declined early check in, only to then try to check in at 3pm when the whole of the hotel also wanted to check in with only one member of staff on reception, why we couldn’t check in early and go to the room at 3pm was beyond me.

Location is good, 5 min walk from the dock.

Stayed in August 2025

Breakfast was missing a few bits not the staff fault just stock was still tasty though

Lovely staff and room very comfortable bed

Stayed in August 2025

The room was slightly on the smaller side but still not uncomfortably small. We did have a slight issue with our key card not working one day after the cleaner had entered the room, but the lovely guy on reception helped us out and even walked up to our room to ensure we got in. The shower screen was quite small so water ended up going everywhere and there was an iron, with no ironing board so was a bit tricky to use. Other than these small things which didn’t impact our stay at all, the hotel was absolutely spot on. We had an offer to use so got the room at a discounted price, but still would’ve paid full price very happily.

Very stylish and querky. It is in the perfect area, only a 5/10 minute walk from the docks and shopping centre which was ideal. No parking at the hotel itself but plenty multi storey car parks around the area and an ideal smaller outdoor car park just outside the hotel, where we left our car for 3 days without any hassle. The staff were absolutely amazing and so polite and lovely. They even let us use the bathroom facilities before we’d even checked in and explained they would send a text if the room was ready any earlier. There is a bar attached to the hotel but also plenty of facilities such as a coffee shop and off license on the same road. Very nice hotel.

Stayed in August 2025

Not a massive dislike , they were still lovely, however On the Eggs Benedict I had slices of ham, rather than crispy bacon as advertised on menu.And unfortunately that morning there was no berry compote for my daughters pancakes. So nothing major was wrong.

The location was great. You could Park outside until 8am. But then I had to move to a carpark opposite where I had to pay £5.00 for 4 hrs. The carpark advertises it at £8 per day. However when you enter and try and pay by their website 'ParkIn', it's in fact £10. Unfortunately There was no room to park in the hotels designated parking areas down the side of hotel or opposite. Our room was on floor 3 , room 29. Pleasant room. Quality firm mattress. Blind did not fit window properly, so my daughter was woken up with light coming through the large gap by the side. You could not pull the blind up at all on the other window. Brilliant shower/bathroom facilities. Very modern, and the amplifier fridge was very different. The large television was great as well. The breakfast was lovely, and was included in the price I paid for our room. The gentleman that served us breakfast was very accommodating. I lost my purse outside property when I moved my car early morning , half asleep , unbeknown to me!. And someone brought it into reception. I am so grateful to whoever did this. There are good honest people out there . Would definitely stay here again. Very convenient place to stay. And everyone that worked there were kind with us and extremely accomodating.

Stayed in August 2025

one of the breakfast days all the food we received was cold

Stayed in August 2025

Great room very unique. Good breakfast

Stayed in June 2025

Nothing.

The staff were so friendly and welcoming.

Stayed in August 2025

Rooms were so hot at night with no air con

Location Staff Facilities

Stayed in August 2025

Wet carpet outside the bathroom.

Paid in advance for breakfast and was informed in the morning that the chef had to leave. Was offered cereal, juice and a coffee. Paid £30, 2 adults, 1 child🤣. No offer of a reduction 😩

Stayed in August 2025

N/A

Very friendly staff. Great location. Large room with quirky decor.

Stayed in August 2025