Beaufort Square, Chepstow, NP16 5EP, United Kingdom
#17 of 22 hotels in Chepstow
Guests' ChoiceBased on 1750 hotel reviews
7.6Cleanliness
8.1
Comfort
8.0
Location
9.1
Facilities
7.5
Staff
9.1
Value for money
8.0
Free WiFi
7.7
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End of dialog contentReviewed: 24 April 2024
Susan
United KingdomRoom too small. No sockets
Lovely breakfast. Friendly helpful staff.
Stayed in April 2024
Reviewed: 22 April 2024
Derek
New ZealandManager was fabulous, very knowledgeable of the area and where to eat.
Stayed in April 2024
Reviewed: 21 April 2024
Paul
United KingdomNothing
Friendly staff very accommodating fitted us in for breakfast at short notice. Rooms spotlessly clean.
Stayed in April 2024
Reviewed: 21 April 2024
Peter
United KingdomIn need of modernisation the rooms were clean but dated. The shower was terrible no pressure & had no effective temperature control. The plug sockets were located in areas that were not usable for convenient charging & TV kept losing connection. Thankfully we were only staying for one night, more than that would have been miserable.
Good location in the heart of Chepstow, friendly staff.
Stayed in April 2024
Reviewed: 19 April 2024
Richard
DenmarkExcellent loacation half way between the railway station and the castle. The breakfast was good
Stayed in March 2024
Reviewed: 16 April 2024
Robert
United KingdomNothing to dislike.
Perfectly located for our needs. All the staff were most courteous and helpful. The room was clean and comfortable and had everything we needed. The cooked breakfast was excellent.
Stayed in April 2024
Reviewed: 11 April 2024
Gillian
United KingdomNoise of fans outside our room, made it hard to get to sleep. Pillow too hard.
Central location in old town, friendly staff, good breakfast
Stayed in April 2024
Reviewed: 9 April 2024
Jeremy
United KingdomBedroom was basic and dated
Breakfast was good and so was the bar.
Stayed in April 2024
Reviewed: 9 April 2024
Anthony
United KingdomHot water in the bath took a long time to arrive. However, when it arrived it was scalding and difficult to regulate.
Breakfast was excellent value. Staff were very professional.
Stayed in April 2024
Reviewed: 4 April 2024
Pusey
United KingdomCouldn't work out how to turn radiators off or down; some warmth was needed because the weather was cool, but the room was a bit too warm.
The bed was comfortable, and the necessary facilities were provided, in the room and for breakfast. That was all I needed, because I was out all through the daytimes.
Stayed in April 2024
Reviewed: 2 April 2024
Lorraine
United KingdomNothing
Staff lovely
Stayed in April 2024
Reviewed: 2 April 2024
Janice
United KingdomWe were satisfied with everything we received.
Have stayed at the Beaufort on several occasions. The staff are always helpful and very friendly. The breakfast is good value for money. We will be visiting again.
Stayed in April 2024
Reviewed: 2 April 2024
Jane
United KingdomBedroom furniture was a bit cheap but perfectly functional.
Location; halfway down high street very near eateries, shops and river. Free parking accessed from road at the back. Good breakfast; unlimited tea and coffee, cereal, toast and choice of cooked. Comfy beds in pleasant warm room. Bar is popular with locals. Great place to stay to tour Wye Valley, Forest of Dean, Gwent Coast and Black Mt's.
Stayed in April 2024
Reviewed: 1 April 2024
Patrick
United KingdomNo lift and a few stairs to climb room cold had fan heater and shower not very good cold and weak water pressure
Breakfast very good and staff very friendly good location not far from train station and good for the price
Stayed in March 2024
Reviewed: 1 April 2024
Sallyann
United KingdomThe bed was a little too hard for me and the shower was a bit rubbish.
Great place to stay. Such friendly welcoming people. Breakfast and coffee was great too. The manager was very accommodating. Location fantastic. They have a carpark but itcwas a bit small for my van but that was OK because there is a carpark opposite that isn't idiously expensive. I am definitely staying there again.
Stayed in March 2024
Reviewed: 25 March 2024
Natalie
United KingdomThe shower in our room wasn’t very good at all.
It was close to the bars, restaurants and shops. The staff were all very friendly.
Stayed in March 2024
Reviewed: 24 March 2024
Bev
United KingdomThere was nothing to dislike.
Lovely staff, very friendly. Breakfast is tasty, good choice and piping hot - made freshly to order.
Stayed in March 2024
Reviewed: 22 March 2024
Annette
United KingdomParking, small car park and unfortunately the public car park close to the hotel has changed to a short stay so would have to continually put ticket on the car where in the past you could pay for a day at a time. Fortunately a space in the hotel car park became available
Breakfast was good and location is good for visiting chepstow, staff were friendly and helpful
Stayed in March 2024
Reviewed: 21 March 2024
Mikey
United KingdomThe staff were very welcoming and friendly and the hotel is well positioned for touring/walking in the Wye Valley.
Stayed in March 2024
Reviewed: 21 March 2024
Richard
United KingdomNice quiet location, good breakfast, handy for railway station.
Stayed in March 2024
Reviewed: 18 March 2024
Alan
United KingdomPoor water pressure in room. Kettle doesn’t fit under tap to fill up. Tv only gets BBC. Needs blackout curtains
Clean room, comfortable bed, decent breakfast
Stayed in March 2024
Reviewed: 14 March 2024
Cheryl
United KingdomBit dated but clean and comfortable
Location, breakfast was lovely
Stayed in March 2024
Reviewed: 4 March 2024
Chris
United KingdomRoom and hotel are tired and need updating, but this is reflected in the price and star rating.
Staff couldn't do enough to help. Great location and with free parking.
Stayed in March 2024
Reviewed: 28 February 2024
Andrew
United KingdomNothing to improve - it was exactly what I wanted
Staff were all really friendly, room was spacious, comfortable and warm, and breakfast was great. Bar has amazing choice and the locals were welcoming. I'd happily stay here again.
Stayed in February 2024
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